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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Cosham Park surgery is the best

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I have always had nothing but good things to say about Cosham Park surgery from reception to the doctors, they all give you 100 percent and I wouldn't hesitate to say to people who are looking for a new surgery Cosham Park surgery is the best. Thank you.

— Anonymous

Verified review (1501985) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Blood test

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very easy, although wearing a face mask in the waiting area on a hot day and having known breathing problems due to my asmatic condition, made it somewhat uncomfortable.
The blood test was carried out very efficiently and with no discomfort.

— David W

Verified review (1501982) Review left 5 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff very pleasant

5 out of 5 stars

This is a review for Somerstown Surgery

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Staff very pleasant and always helpful.

— Anne A

Verified review (1501981) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Excellent, helpful staff

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent, helpful staff, made my visit a very satisfying one, thank you.

— Leonard J

Verified review (1501978) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Very well looked after

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very well looked after by the staff there, excellent service.

— Angela L

Verified review (1501976) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Blood test

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent treatment no complaints whatsoever.

— Sonia H

Verified review (1501972) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Amazing staff

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The surgery is very helpful and all the staff are amazing and very good at there job.

— Anonymous

Verified review (1501970) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

2 out of 5 stars

This is a review for Somerstown Surgery

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Went for a blood test and I have not heard from you and
My arm is still bruised a week
Later

— Paul J

Verified review (1501960) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 2 out of 5 stars

Thank you to one and all

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Everyone was polite, friendly and helpful, felt safe, thank you to one and all, keep up the good work. Thank you.

— Elizabeth J

Verified review (1501961) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

It was excellent

5 out of 5 stars

This is a review for Paulsgrove Surgery

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It was excellent and good staff and very helpful.

— Anonymous

Verified review (1501963) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Very efficient

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very efficient, wish the QA was as good!

— Philip M

Verified review (1501952) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Service was quick and efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Service was quick and efficient. GDPR was respected. The Gp ensured she read my notes before dispensing medication. Also given further advice on what to do if medication did not resolve problem!

— Louise P

Verified review (1501950) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Very friendly and helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very friendly and helpful and get to the problem. I would give them a sore of 5.

— Ellen L

Verified review (1501951) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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My mum came for her health check and blood test, the nurse that looked after her was amazing, she really looked after her as she hadn't attended this surgery before, well done ladies.

— Deborah W

Verified review (1501942) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very polite and very efficient.

— Richard W

Verified review (1501943) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Routine appointment

5 out of 5 stars

This is a review for Crookhorn Surgery

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Was met at the door by the receptionist who asked if I had any covid symptoms and had my temperature checked. Then I was admitted to the surgery and after a short wait in an empty room seen by the nurse, and had a routine blood sample taken. All this was slightly new and different but easy to follow.

— Anonymous

Verified review (1501939) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bloodtests and bloodpressure check

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The surgery was extremley organised taking into account covid 19 safety. I waited approx 5mins before I was seen by the nurse and my bloods and bloodpressure check was taken quickly with all safety precautions in place.

— Anonymous

Verified review (1501938) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Telephone appointment

3 out of 5 stars

This is a review for Cosham Park House Surgery

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The surgery made a telephone appointment to review my medications on 26/06/20 at 0715 am. I waited for the call and no one called me.

— Anonymous

Verified review (1501936) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We have invested significantly in our telephone system, which attempts to match capacity with patient demand at all times. There are times of day, however, which are busier than others and, during these times, it will be more difficult to get through. We do constantly monitor the situation and, if indicated, make further investment in our communications infrastructure.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither likely nor unlikely
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Nurse appointment

5 out of 5 stars

This is a review for Somerstown Surgery

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First time at surgery. I usually go Kingston Crescent.
Staff friendly and welcoming.
Nurse appointment for cervical smear.
Professional and caring. Not the most pleasant thing to have.

— Loren H Loren H works at QAH Portsmouth Hospital Trust as Staff Nurse Eye Practitioner

Verified review (1501935) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The people there were very polite, it was very clean and they were very helpful and I saw the doctor pretty quick.

— Brian

Verified review (1501934) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars