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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Friendly and helpful

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Friendly and helpful staff.

— Angela B

Verified review (1500924) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 4 out of 5 stars

Somerstown Surgery

4 out of 5 stars

This is a review for Somerstown Surgery

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Experience was generally good. My enquiry was answered in reasonable time and solved my problems and reassured me.

— Victor W

Verified review (1500923) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 4 out of 5 stars

Exceptional, great care

5 out of 5 stars

This is a review for Crookhorn Surgery

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Exceptional, great care was taken during this time with the Corona Virus, well done.

— Robert M

Verified review (1500922) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience - we will share this with our team.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 5 out of 5 stars

Always met with a smile

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Always met with a smile, very professional and efficient, helpful.

— Timothy O

Verified review (1500919) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Crookhorn Lane Surgery

4 out of 5 stars

This is a review for Crookhorn Surgery

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The doctor was very helpful and gave me the tablets I needed.

— Michael G

Verified review (1500920) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 4 out of 5 stars

Very helpful, understanding

5 out of 5 stars

This is a review for Somerstown Surgery

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Always very helpful, understanding, and polite.

— Anonymous

Verified review (1500918) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback which will be shared with all of our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Very friendly

5 out of 5 stars

This is a review for Somerstown Surgery

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Very friendly staff, clean.

— Amanda M

Verified review (1500912) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Very good and quick.

— Albert P

Verified review (1500913) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

3 out of 5 stars

This is a review for Somerstown Surgery

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Can't get an appointment to a doctor i do understand the situation but would like to see a doctor and no will answer when I can do this

— Dorothy C

Verified review (1500914) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.
With the ever-increasing demands on our services, it is simply not possible or, indeed, appropriate for all our patients to see a GP, particularly for urgent problems. All of our Nurse Practitioners and Paramedic Practitioners are fully clinically trained and supported by an on-site duty doctor if they need any assistance whatsoever.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 3 out of 5 stars

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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Safe and friendly behaviour.

— Abdul H

Verified review (1500915) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide your kind comments.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 5 out of 5 stars

Everyone very helpful and polite

4 out of 5 stars

This is a review for Paulsgrove Surgery

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Everyone very helpful and polite. Had no trouble making appointment (blood test) but follow up information not so good.

— Kim W

Verified review (1500911) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 4 out of 5 stars

5 out of 5 stars

This is a review for Somerstown Surgery

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Reception ladies very nice and helpful get seen very quick x

— Nichola M

Verified review (1500909) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Very efficient

5 out of 5 stars

This is a review for Paulsgrove Surgery

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.Very efficient and organised in these troubled times

— Stephen A

Verified review (1500908) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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During this difficult time had some issues with Tesco pharmacy but am relieved to say the surgery was quick to sort it out also after pulling a muscle and in much pain was able to see and speak to doctor promptly

— Geraldine S

Verified review (1500906) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Emergency treatment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was very impressed with the staff at CPH they were professional, kind, helpful and assuring. I was seen quickly and efficiently.

— Valerie S

Verified review (1500885) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Managed to get a quick appointment.

— Anonymous

Verified review (1500882) Review left 6 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither likely nor unlikely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A good GP practice

5 out of 5 stars

This is a review for Somerstown Surgery

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The staff were very professional and answered some questions that I had.

— Anonymous

Verified review (1500860) Review left 6 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent blood test

5 out of 5 stars

This is a review for Somerstown Surgery

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I have very difficult veins for taking a blood test but Annaliese was excellent. She listened to what I said and took the blood with no problems at all. She also explained what they were all for.
I have no hesitation in commending her skill and professionalism.

— Anonymous

Verified review (1500859) Review left 6 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice and will make sure this feedback is passed on to Annaliese.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Nurse appointment

5 out of 5 stars

This is a review for Somerstown Surgery

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Saw nurse for regular ulcer dressing change. All staff were very professional, friendly and helpful.

— Christine H Christine H works at First Bus as Travel a Clerk

Verified review (1500854) Review left 6 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tel consultation

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I felt listened to and was given a quick appt for a blood test.

— Susan C

Verified review (1500853) Review left 6 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient