Portsdown Group Practices

Great care as always

Surgery Nurse rang me to check on my asthma and gave advice on technique for taking inhalers and rinsing mouth with water after taking the steroid inhaler. If I had any issues or concerns related to my asthma then contact the surgery.

Given that the practice is running under very difficult situations at the moment, the service was good. It did seem strange to me to try and do a diabetic review just by phone. it still ended up that I had to attend the practice on three different occasions, one for blood test one for blood pressure and weight and one for a foot check. Possibly this could have been done better but I fully accept times are difficult.

The staff at Crookhorn surgery are very professional and helpful I cant speak highly enough of them, keep up the good work.

I had reason to go to the surgery recently during the lockdown and I was most impressed with the precautions they had in place. I was seen quickly and soon sorted. Everyone was extremely helpful and considerate.

Very efficient and professional procedure. It was a shame the doctor had written the wrong thing for the reason for the blood test.

Didn't have to wait to long for a call back

I phoned my doctor at Portsdown group practice at 4:45, spoke to a doctor, was given an appointment to see someone with in 30 minutes in Cosham.
Waited for about 5 minutes before being seen. Doctor was polite and thorough and and sorted out a further appointment at the hospital.

Attended for a fasting blood test in the morning. Was seen promptly, courteously and efficently by the friendly nurse. No problems with this visit.

Friendly staff. Always help and advice/treatment from doctor when needed. Doctor Manning a lovely Doctor.

Had a blood test here and the nurse was friendly and it went well. My only issue is not with the surgery but with the practice as I was never contacted about the results and each time I’ve phoned to request information I’ve given up after waiting over 15 minutes to talk to somebody. I’m assuming I would only be contacted if there was a problem, however it would be nice to know something either way.

The Surgery is open for routine appointments only at the moment, and it has been very well organised in terms of the procedures it has in place for making it as safe as possible in these current circumstances. I received an efficient and professional service from both the receptionists and the healthcare assistant.

I called because I felt very unwell and needed some advice. The receptionist got a dr to call me back. He was very kind and listened to what I had to say. I was lucky as it was a dr I know and who knows me. He prescribed some new medication. Hopefully I will soon feel much better.

Always very welcoming receptionist. Always helpful. Appointment times quite accurate. Drs and nurse very helpful.

Seen quickly and problem dealt with eficiently

Very helpful and rings you when there is something wrong with you.

I was prescribed Oralasat(?) (weight loss drug) but was not told I needed to be weighed. The chemist requested a repeat prescription which was declined as I hadn't been weighed. I have now been weighed but now have no pills due to this mix-up.

Excellent service in very testing times.

Excellent service in very difficult conditions caused by Covid-19.

At the end of March I was without knowing it a bad case of Eczema (circulatory). I visited a doctor at Cosham Park after making an appointment (Dr Chhapia) and I was prescribed some Cetraben and Derm Oil. A few days passed with the situation getting a little worse so I phoned again and visited Crookhorn Surgery to see Dr Moseley. I also went to see a private Dermatologist? This was in no way detrimental to the two previous Doctors who had given me so much peace of mind with the problem. Dr Moseley in fact started to advise me that after having "puffy" ankles" for a good few years from taking Amlodipine (10mg) he reduced the dosage to 5mg with the increased Water Tablet Furosemide from 2.5 (Bendroflumethzide) to 20mg. This obviously is treatment for Blood Pressure. In closing Dr Moseley has rectified the problem all round where as I have no puffiness at all around my ankles, and I don't take a water tablet at all I check my BP a couple of times a week which after discussing it on the phone with Dr Moseley it is not dangerously high. I am absolutely amazed at the difference and this message is a massive Thank You to Dr Moseley and everyone concerned in these troubled times. The E consult is an excellent system along with the repeat prescription online service. I would like to say that like a lot of people everybody moans about the Surgery for what ever reason? I cannot make any criticism at all with the service provided to me in the last couple of months thank you all once again.