Portsdown Group Practices

Somerstown Surgery

This is a review for Somerstown Surgery

Was a bit difficult to find but was good once I found the right building.

— Nicola M

Verified review (1499159) Review left 6 years ago
This review was collected via online systems.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Telephone appointment

This is a review for Cosham Park House Surgery

Reliable. I requested several telephone appointments the GP called me back as asked and didn't rush me and listened to my concerns.

— Deborah E Deborah E works at The Haven as Registered Manager

Verified review (1499144) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

B12

This is a review for Crookhorn Surgery

I had an appointment for my injection. The location had been changed twice. The service was amazing as always.

— Julie T

Verified review (1499142) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Running on time

This is a review for Crookhorn Surgery

Had an appointment with the nurse, who was really friendly and running on time. She was happy answering any questions I had.

— Lisa W

Verified review (1499138) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Depo injection

This is a review for Somerstown Surgery

Happy with visit however not had the depo for a year and my weight/blood pressure etc was not checked, maybe this is now standard practise but despite that staff lovely as always.

— Carly R Carly R works at Fullers as Bar Supervisor

Verified review (1499130) Review left 6 years ago
This review was collected via online systems.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Very professional

This is a review for Crookhorn Surgery

Went in for a blood test and after some minor scheduling issues due to the pandemic, I was set up for an appointment early in the morning. All the staff was absolutely lovely, I had a really nice chat during the blood test and I had my prescription done within the same appointment. The surgery itself was clean and followed all the important safety measures.

— Anonymous

Verified review (1499023) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

The nurse that treated me was very friendly and helpful.

— Amanda H

Verified review (1499006) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Service is satisfactory during covoid19.

— Anonymous

Verified review (1499004) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Staff are friendly helpful and efficient

This is a review for Somerstown Surgery

Surgery is clean light and airy. Staff are friendly helpful and efficient. Altogether an unpleasant necessity of a visit made relatively enjoyable.

— Clifford W

Verified review (1499002) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Helpful staff at Crookhorn

This is a review for Crookhorn Surgery

In this current situation the staff as always very helpful and mindful of the situation. Chairs were well spaced out and hand sanitiser is available by checking in machine, reception desk and other places. Can’t praise the staff enough and the nurses are great as usual and putting you at ease from the start

— Anonymous

Verified review (1498999) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Convid 19 infection and GP follow up

This is a review for Crookhorn Surgery

Dr Mannings showed great concern and follow up calls when I was extremely poorly and after ambulance attendance to my home under the direction of NHS 111.

— Sarah N

Verified review (1498997) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Crookhorn Surgery

All the current rules re distancing were followed

— Jeannette K

Verified review (1498981) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Diabetic Nurse

This is a review for Paulsgrove Surgery

The Diabetic Nurse I saw today was amazing, very informative. I learnt a lot from this lady. Thank you for all your advice and help.

— Tina M

Verified review (1498980) Review left 6 years ago
This review was collected via online systems.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Can’t recommend enough!

This is a review for Kingston Crescent Surgery

Lovely surgery and lovely staff, nothing’s ever a problem and staff can’t do enough to help. Considering how many patients they have I can always get seen if I need to and get the help I need. Thankyou.

— Joanna M

Verified review (1498977) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Routine blood test

This is a review for Crookhorn Surgery

No issues, well managed within the context of the pandemic

— Martyn D

Verified review (1498976) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Medication review

This is a review for Somerstown Surgery

Very helpful at nice time we are all experiencing, a BIG thanks to all the doctors and staff taking care of us all at these scary times ! Thank you all.

— Anonymous

Verified review (1498974) Review left 6 years ago
This review was collected via online systems.

Reply from Somerstown Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

My experience at the doctor's

This is a review for Crookhorn Surgery

I found the practice very professional and friendly especially with this situation.

— Rozalyn S

Verified review (1498973) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Prescription medication

This is a review for Somerstown Surgery

The staff were very helpful with me getting my medication

— Lynette H

Verified review (1498972) Review left 6 years ago
This review was collected via online systems.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Amazing staff here.

— Anonymous

Verified review (1498971) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Helpful and polite.

— Armani L

Verified review (1498969) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?