Portsdown Group Practices

Fantastic staff

This is a review for Paulsgrove Surgery

Fantastic staff

— Anonymous

Verified review (1498440) Review left 6 years ago
This review was collected via online systems.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Carer Health Check

This is a review for Kingston Crescent Surgery

Thorough check carried out by the nurse. Weight, BP, Bloods, etc; - Picked up a small irregular heartbeat and arranged for ECG for this week. Excellent service.

— Derek U

Verified review (1498439) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

A new patient to your practice

This is a review for Cosham Park House Surgery

At this trying time I had to have a blood test for a hospital procedure. The hospital queue was very long so I contacted the surgery and was give an appointment with another part of the Portsdown practice. This enabled me to have the blood test without the problem of being with a lot of people.

— Frances C

Verified review (1498435) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Very impressive

This is a review for Kingston Crescent Surgery

The process was very quick and reassuring that my issue will be sorted in a timely manner. Very impressive.

— Lynne C

Verified review (1498432) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Excellent care.

This is a review for Paulsgrove Surgery

The care I received at the surgery was excellent. I was having my 6 monthly smear and the nurse was first class. I felt totally at ease and am very grateful that I was looked after so well.

— Sandra V

Verified review (1498419) Review left 6 years ago
This review was collected via online systems.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

All staff is professional and polite.

— Natalia L

Verified review (1498410) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Call from doctor

This is a review for Heyward Road Surgery & Practice

Was very impressed with phone call which was in place of a surgery visit, doctor was very understanding in reviewing my medication a month early

— Jacqueline R

Verified review (1498400) Review left 6 years ago
This review was collected via online systems.

Reply from Heyward Road Surgery & Practice

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Amazing diabetic nurse

This is a review for Cosham Park House Surgery

The Nurse I saw today was an amazing and friendly lady. Very informative, helpful and very respectful. I actually enjoyed attending my diabetic review today. Thank you for all your advice and help

— Anonymous

Verified review (1498394) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Thorough, polite, helpful

This is a review for Somerstown Surgery

The staff were very polite and helpful especially with what is. going on at the moment. The staff were also very thorough with their cleanliness and social distancing. I was very happy with the service they provided

— Thomas A

Verified review (1498388) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Very caring and proactive

This is a review for Crookhorn Surgery

I couldn't speak more highly of Dr Mannings, he's always very caring and proactive when I am acutely unwell. I don't think that you could have a better GP if you tried.
Thank you Dr Mannings you are truly one in a million.

— Lucy B

Verified review (1498378) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Everyone was kind

This is a review for Somerstown Surgery

No problem at all during the visit. Everyone was kind.

— Tivadar O

Verified review (1498362) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Treated with care

This is a review for Cosham Park House Surgery

I have always been looked after well whenever I have seen a doctor and was treated with care.

— Susan C

Verified review (1498347) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Polite helpful staff

This is a review for Kingston Crescent Surgery

They let my sister in law know of any changes to my appointments as I can't use the phone because of my brain injury, polite helpful staff, thank you very much for everything you do for me.

— Jeffrey P

Verified review (1498344) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Always helpful

This is a review for Cosham Park House Surgery

Staff are polite and the doctors are always helpful.

— Billy S

Verified review (1498343) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Appointment

This is a review for Cosham Park House Surgery

The appointment was on time. I am very happy with their advice.

— Francis P

Verified review (1498341) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Went to give blood

This is a review for Somerstown Surgery

Somerstown is not my local surgery Heyward Rd is but Somerstown was the one I was given because there was no appointment left in my local one. The surgery is about 20 mins walk for me. But I must admit it’s far better managed.

— Nicholas M

Verified review (1498339) Review left 6 years ago
This review was collected via online systems.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

They're really good staff, helpful.

— Saeed S

Verified review (1498335) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Extremely helpful considering the present situation

This is a review for Cosham Park House Surgery

Phoned through for an appointment but was told a doctor would ring me next morning. Sure enough the dr called and was given an appointment for a blood test the very next day. The dr was very polite and extremely helpful considering the present situation.

— Anonymous

Verified review (1498332) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Everyone was considerate

This is a review for Somerstown Surgery

Everyone was considerate and helping during these difficult times.

— Carol S

Verified review (1498330) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Somerstown Surgery

This is a review for Somerstown Surgery

Very good and helpful.

— Shahidul I

Verified review (1498326) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?