Portsdown Group Practices

Uti

This is a review for Cosham Park House Surgery

Drs great but system trying to get to make an appointment took 3 days.

— Romina C

Verified review (1490295) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback. We have invested significantly in our telephone system, which attempts to match capacity with patient demand at all times. There are times of day, however, which are busier than others and, during these times, it will be more difficult to get through. We do constantly monitor the situation and, if indicated, make further investment in our communications infrastructure.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

So understanding

This is a review for Cosham Park House Surgery

Extremely very helpful, Drs so understanding.

— Paul T

Verified review (1490294) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Care and aftercare is always exceptional

This is a review for Cosham Park House Surgery

All staff are always kind, caring and professional and care and aftercare is always exceptional.

— Andrea A

Verified review (1490290) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Fantastic service.

— Jon F

Verified review (1490291) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Quick response

This is a review for Cosham Park House Surgery

Was able to be seen after triage appointment, nurse practitioner was very capable and approachable.

— Kevin W

Verified review (1490288) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Getting an appointment

This is a review for Cosham Park House Surgery

Why does it take so long to be held in a queue on the telephone and then finally get through only to be told to phone back at two and then get told there are no more appointments surely when you get through the first time you can’t be put on the afternoon list or following day I have tried to make an appointment for up to three weeks something needs to change for the better

— Tracey B

Verified review (1490285) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback. We have invested significantly in our telephone system, which attempts to match capacity with patient demand at all times. There are times of day, however, which are busier than others and, during these times, it will be more difficult to get through. We do constantly monitor the situation and, if indicated, make further investment in our communications infrastructure.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Investigation and treatment for chest infections

This is a review for Cosham Park House Surgery

Excellent consultation with GP. Felt that I was listened to with a clear plan of action put in place to run further tests and investigations to try and find root cause of my condition. Outcome of treatment is pending results of further tests and investigations.

— Kennneth T

Verified review (1490284) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Routine smear

This is a review for Cosham Park House Surgery

I was met nearly on time by an extremely friendly nurse. She explained everything in detail and had I been nervous would have been put at ease immediately.

— Leanne L

Verified review (1490268) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Visiting the doctors

This is a review for Cosham Park House Surgery

What I appreciate most is that I have two surgeries to use, Cosham and Kingston Crescent.

— Paul H

Verified review (1490262) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Cosham Park House Surgery

Doctor identified problem, action taken.

— Ronald F

Verified review (1490261) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Cosham Park House Surgery

Very helpful and polite staff.

— Anonymous

Verified review (1490252) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Satisfied with your service

This is a review for Cosham Park House Surgery

Service is very good, everybody very easy to approach and willing to help, thank you.

— Susan T

Verified review (1490251) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Good service, good doctors.

This is a review for Cosham Park House Surgery

A very good sevice for a very demanding public .

— Adrian P

Verified review (1490241) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant doctors

This is a review for Cosham Park House Surgery

I would recommend Cosham Park avenue to anyone. Brilliant doctors always been seen when I have asked for a appointment and very friendly receptionist.

— Lena C

Verified review (1490236) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Good appointment

This is a review for Cosham Park House Surgery

Good appointment and advice very helpful.

— Lorna K

Verified review (1490230) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

A very helpful team

This is a review for Cosham Park House Surgery

A very helpful team and can do jabs ect after 12-00 unlike Crookhorn Surgery who seam to stop about then.

— Brian J

Verified review (1490221) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Recent Appointment

This is a review for Cosham Park House Surgery

Getting a routine appointment is extremely hard. The situation however, with more urgent matters, is beyond excellent! Within ONE HOUR of calling 111, I was sat in CPH talking to a doctor. (Turns out I had Mumps) This service amazed me, as it was also a Sunday.

— Terence P

Verified review (1490220) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Cosham Park House Surgery

I find that the staff at the surgery are very helpful and they try there best to solve any problem you have.

— Carol A

Verified review (1490219) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Really helpful

This is a review for Cosham Park House Surgery

The staff were really helpful.

— Peter K

Verified review (1490217) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Prescription

This is a review for Cosham Park House Surgery

I left a message on the consult a doctor part of the website regarding some diabetic equipment.

— Sharon Y

Verified review (1490213) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient