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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 693 reviews from 3rd party sources. 17634 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Uti

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Drs great but system trying to get to make an appointment took 3 days.

— Romina C

Verified review (1490295) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback. We have invested significantly in our telephone system, which attempts to match capacity with patient demand at all times. There are times of day, however, which are busier than others and, during these times, it will be more difficult to get through. We do constantly monitor the situation and, if indicated, make further investment in our communications infrastructure.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisifed are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So understanding

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Extremely very helpful, Drs so understanding.

— Paul T

Verified review (1490294) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Care and aftercare is always exceptional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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All staff are always kind, caring and professional and care and aftercare is always exceptional.

— Andrea A

Verified review (1490290) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Fantastic service.

— Jon F

Verified review (1490291) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Quick response

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Was able to be seen after triage appointment, nurse practitioner was very capable and approachable.

— Kevin W

Verified review (1490288) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisifed are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Getting an appointment

3 out of 5 stars

This is a review for Cosham Park House Surgery

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Why does it take so long to be held in a queue on the telephone and then finally get through only to be told to phone back at two and then get told there are no more appointments surely when you get through the first time you can’t be put on the afternoon list or following day I have tried to make an appointment for up to three weeks something needs to change for the better

— Tracey B

Verified review (1490285) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback. We have invested significantly in our telephone system, which attempts to match capacity with patient demand at all times. There are times of day, however, which are busier than others and, during these times, it will be more difficult to get through. We do constantly monitor the situation and, if indicated, make further investment in our communications infrastructure.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Unlikely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisifed are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Investigation and treatment for chest infections

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent consultation with GP. Felt that I was listened to with a clear plan of action put in place to run further tests and investigations to try and find root cause of my condition. Outcome of treatment is pending results of further tests and investigations.

— Kennneth T

Verified review (1490284) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisifed are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Routine smear

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was met nearly on time by an extremely friendly nurse. She explained everything in detail and had I been nervous would have been put at ease immediately.

— Leanne L

Verified review (1490268) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisifed are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Visiting the doctors

3 out of 5 stars

This is a review for Cosham Park House Surgery

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What I appreciate most is that I have two surgeries to use, Cosham and Kingston Crescent.

— Paul H

Verified review (1490262) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisifed are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Doctor identified problem, action taken.

— Ronald F

Verified review (1490261) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisifed are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very helpful and polite staff.

— Anonymous

Verified review (1490252) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Satisfied with your service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Service is very good, everybody very easy to approach and willing to help, thank you.

— Susan T

Verified review (1490251) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisifed are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Good service, good doctors.

4 out of 5 stars

This is a review for Cosham Park House Surgery

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A very good sevice for a very demanding public .

— Adrian P

Verified review (1490241) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisifed are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Brilliant doctors

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I would recommend Cosham Park avenue to anyone. Brilliant doctors always been seen when I have asked for a appointment and very friendly receptionist.

— Lena C

Verified review (1490236) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Good appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Good appointment and advice very helpful.

— Lorna K

Verified review (1490230) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 4 out of 5 stars

A very helpful team

5 out of 5 stars

This is a review for Cosham Park House Surgery

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A very helpful team and can do jabs ect after 12-00 unlike Crookhorn Surgery who seam to stop about then.

— Brian J

Verified review (1490221) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Recent Appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Getting a routine appointment is extremely hard. The situation however, with more urgent matters, is beyond excellent! Within ONE HOUR of calling 111, I was sat in CPH talking to a doctor. (Turns out I had Mumps) This service amazed me, as it was also a Sunday.

— Terence P

Verified review (1490220) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisifed are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I find that the staff at the surgery are very helpful and they try there best to solve any problem you have.

— Carol A

Verified review (1490219) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Really helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The staff were really helpful.

— Peter K

Verified review (1490217) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Prescription

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I left a message on the consult a doctor part of the website regarding some diabetic equipment.

— Sharon Y

Verified review (1490213) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisifed are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient