Portsdown Group Practices

Staff show respect and professional integrity

This is a review for Kingston Crescent Surgery

All staff show respect, confidentiality is a very important aspect to me.

— Susan B

Verified review (1463468) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Straight in and excellent service

This is a review for Cosham Park House Surgery

No waiting and excellent service.

— Michael J

Verified review (1463469) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Quick and polite

This is a review for Kingston Crescent Surgery

Quick and polite service

— Antony C

Verified review (1463466) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Your recent appointment

This is a review for Cosham Park House Surgery

Very hard to see a doctor

— Lynda F

Verified review (1463465) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are currently working hard to reduce our 'Do Not Attends,' in October at Kingston Crescent 135 appointments were not attended, this is a total of lost clinician time of 55.3 hours or 2.3 weeks, an average cost of £1,729. If these had been cancelled more appointments would have been available to others.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

All friendly and didn’t have to wait too long

This is a review for Kingston Crescent Surgery

They are very friendly and I didn't have to wait long to been seen

— Jane S

Verified review (1463459) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Always the best of service from this practice

This is a review for Kingston Crescent Surgery

I have always had the best of service from this practice

— Julia P

Verified review (1463460) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Staff are so polite and cheerful

This is a review for Cosham Park House Surgery

Staff polite and cheerful. Nothing too much trouble

— Anonymous

Verified review (1463461) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Blood test all carried out very efficiently

This is a review for Crookhorn Surgery

INR Blood test carried out efficiently, pleasantly, on time and with no problems

— Rodney H

Verified review (1463455) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Heather was very professional and enjoyed meeting junior doctor

This is a review for Cosham Park House Surgery

Heather was very empathic and welcoming. I enjoyed meeting the junior doctor who was observing.

— Nicola W

Verified review (1463454) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Always so helpful

This is a review for Cosham Park House Surgery

Always helpful can't do enough for me

— Dean B

Verified review (1463450) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Have problems getting through

This is a review for Kingston Crescent Surgery

Can’t seem to get through on the phone when you want a Doctors appointment or to chat to anyone

— Anonymous

Verified review (1463451) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We have invested significantly in our telephone system, which attempts to match capacity with patient demand at all times. There are times of day, however, which are busier than others and, during these times, it will be more difficult to get through. We do constantly monitor the situation and, if indicated, make further investment in our communications infrastructure.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Caring and efficient

This is a review for Cosham Park House Surgery

Very efficient and caring.

— Kevin W

Verified review (1463443) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Very good

This is a review for Cosham Park House Surgery

Very good experience

— Jonathan H

Verified review (1463440) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Everyone is very helpful and pleasant

This is a review for Crookhorn Surgery

Everyone is always helpful and pleasant to speak to.

— Anonymous

Verified review (1463441) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall?

A professional service

This is a review for Kingston Crescent Surgery

Professional and personal

— Plamen M

Verified review (1463436) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Very helpful, especially Nurse Foster

This is a review for Kingston Crescent Surgery

Very helpful doctors and Nurses especially a nurse called Nurse Foster

— Jaye T

Verified review (1463431) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Happy with service

This is a review for Cosham Park House Surgery

Happy with service

— Anonymous

Verified review (1463426) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Blood test and urine test

This is a review for Crookhorn Surgery

Staff were professional and pleasant to speak to.

— Peter B

Verified review (1463369) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Blood test carried out by Natalie was very good

This is a review for Kingston Crescent Surgery

This was a very good appointment, Natalie was communicative, professional and skilled.

— William S

Verified review (1463306) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Staff always very helpful

This is a review for Kingston Crescent Surgery

I never have a problem everyone is always very helpful

— Raymond B

Verified review (1463277) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient