Portsdown Group Practices

Very good quality

This is a review for Crookhorn Surgery

Got there on time didn't have to wait long.

— Christine P

Verified review (2312619) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Excellent general overall care

This is a review for Crookhorn Surgery

As always, the whole team is so welcoming and the care given out to me is so much appreciated.

— Laura T

Verified review (2312616) Review left 7 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That's great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

ECG WITH NURSE

This is a review for Kingston Crescent Surgery

Nurse was very pleasant. Answered my questions and spoke to me about flu jab.

— Loretta H

Verified review (2312615) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Blood test with nurse

This is a review for Cosham Park House Surgery

Went for blood and urine tests

— Anonymous

Verified review (2312611) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

Both ladies were very professional friendly and caring. Thank you it was - the best blood test I've ever had!

— Christopher B

Verified review (2312604) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!. We will share this feedback with our team.

Overall, how was your experience of our service? Very good

Good staff

This is a review for Somerstown Surgery

Lovely staff who know the job

— Anonymous

Verified review (2312603) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you.

Overall, how was your experience of our service? Very good

Health concern

This is a review for Cosham Park House Surgery

My health concern was acknowledged and relevant test was taken to diagnose and was appropriately treated

— Anonymous

Verified review (2312596) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments that we will share with our team.

Overall, how was your experience of our service? Very good

Blood Test

This is a review for Kingston Crescent Surgery

Arrived and seen straight away. Lovely lady took my blood in a timely manner. Great visit!

— Anonymous

Verified review (2312595) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We are pleased that our services was to your expectations.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Always good at Cosham Park, best practice with waiting times and appointments/referrals/information and quality

— Peter E

Verified review (2312578) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you. We are pleased that we are doing consistently well.

Overall, how was your experience of our service? Very good

Perfect

This is a review for Crookhorn Surgery

The appointment was on time, I had two jabs and did not feel a thing, the practitioner was obviously highly skilled and I left very happy

— Michael M

Verified review (2312577) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Somerstown Surgery

Blood test for blood sugar levels all done with no problems

— Laurence B

Verified review (2312571) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Visit

This is a review for Kingston Crescent Surgery

I have not visited the practice for weeks and if you're referring to the phone call from the doctor I'd say it was awful. He agreed I needed to have a home visit asap, but he didn't appear and I was rushed into hospital for emergency surgery. When I'm discharged I will be requiring a home visit and hopefully he will arrive in time next time.

— Jacqueline G

Verified review (2312561) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am sorry to hear this has happened. I can see that a home visit was in process of being arranged. If you would to put in a complaint for us to fully investigate, please do so on [email protected].

Overall, how was your experience of our service? Very poor

Doctors appointment

This is a review for Kingston Crescent Surgery

I was very happy to receive a doctors appointment quite so quickly. The doctor was new to the surgery but he was good and told me that he couldn’t prescribe medicine for my swollen painful ankles until a nurse had done a test. I went out to get the test done only to be told that no-one was available (only 1 person apparently can do it) until at the earliest next week. I therefore am awaiting this appointment with swollen painful legs. I think the doctor needs to know how delayed a treatment is before he decides on prescribing medication

— Rosemary B

Verified review (2312559) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I am sorry to hear this happened.

Overall, how was your experience of our service? Neither good nor poor

Flu vaccine visitation

This is a review for Kingston Crescent Surgery

I was treated very respectfully.

— Quiet N

Verified review (2312554) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Shingles jab

This is a review for Kingston Crescent Surgery

The doctor giving me the shingles jab was fine, and very nicely answered a lot of questions I had about all the 'official nudges' myself and husband had received from the surgery.

— Anonymous

Verified review (2312553) Review left 7 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

Just a routine blood test. The check in machine wasn’t working again so went to desk as was told someone had taken me off as if I had had the test done? But gentleman amended that straight away

— Irene H

Verified review (2312551) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. We will share these with our team.

Overall, how was your experience of our service? Good

Getting a flu jab without an appointment

This is a review for Cosham Park House Surgery

The receptionist was very helpful, she said that I would have to wait about 10 minutes. The doctor came within that time to give the jab. She was very friendly and helpful. The procedure was quick and I left feeling satisfied with my experience

— Anonymous

Verified review (2312550) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you. We are pleased that you were satisfied with the experience.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Visit to dr

This is a review for Kingston Crescent Surgery

Good service

— Debra Y

Verified review (2312549) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Menopause visit

This is a review for Kingston Crescent Surgery

Nurse was kind, caring and informative.

— Anonymous

Verified review (2312548) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We will share these comments with our team.

Overall, how was your experience of our service? Very good

Very happy

This is a review for Kingston Crescent Surgery

Very happy with treatment and staff

— Michael P

Verified review (2312546) Review left 7 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient