Portsdown Group Practices

Everybody always so helpful.

Went for my flu injection had a tetanus as well as it was due. The doctor was extremely good and very pleasant.

Bit of a wait to be put through to the call centre - I wont lie ! I was 26 in the queue - so 40 mins later got put through to the Call Centre ! Staff there are always nice and friendly.

I was given an appointment for a telephone triage call by Dr. Mannings - the following Tue - so exactly a week later !

Quite surprised that I would have to wait that long - mine wasn't urgent - but even so !

Dr. Manning was very friendly and knew what I had originally phoned up about - so good I didn't have to repeat myself; in my case I was feeling very tired and I had requested for full bloods to be taken. Blood request form promptly written - left at the GP surgery. I then had my bloods taken at Queen Alexandra Hospital - (where I work). I was aware however, there was a 2-3 week wait at the GP surgery for an appointment to have my bloods taken !

So I had my bloods taken on a Wednesday - and by the Friday received a very nice and friendly voice message on my mobile from Dr. Mannings - so a very prompt service - GP surgery and the labs at QAH !

My iron count was a little bit on the low side - which would account for how I'd been feeling.

Dr. Mannings was very informative as to the best course of action - and possible side effects - so could not fault Dr. Mannings - HOWEVER - trying to be proactive about your health is no mean task these days !

To get my husband to have his bloods checked - bit of a MOT - just NOT going to happen - especially when he would probably have a long long wait just to speak to someone at the Call Centre !

Sorry just being completely honest !

Mine was a simply low iron count - BUT very often to get to the root of a medical problem you need a full blood count - it tells so much but when that means nearly waiting for 3/4 of an hour on the phone....followed by being contacted the following week - SO many people could easily think 'oh - forget it' and never fully investigate their symptoms !

I do appreciate GP surgeries are so very stretched .

But it does feel like Mission Impossible to see a Dr these days !

Went for flu shot - ended up with 3 immunisations. Reception had no queue (for once) and was seen promptly.

I called in without an appointment as advised by text for tetanus jab. Also got flu jab and MMR booster following MMR last year. Doctor Whittamore was lovely and very helpful, professional and efficient.

Appointment more or less on time. Friendly and courteous doctor. Appropriate treatment. Excellent service.

Waiting too long to answer on triage call, no emergency apps available left in the afternoon.should never have gone with others.

I didn't have to wait long in waiting room. The doctor was quick asked some questions and that was it.

Had my usual positive experience with Pam to have my blood taken.

Very friendly, efficient staff.

The receptionist was lovely, as I'd not been there before. The doctor I saw apologised for running late, which doesn't bother me at all. She listened to me and was very thorough with her examination. I didn’t feel rushed! Thank you for seeing me and dealing with me so well.

Would be a lot better if it would be more appointments available ahead, just struggling to get to the GP not in emergency case. Thats how some issues getting as chronic and long time problems, most of the times just giving up and trying to get better just by myself

On the last 3 times i have needed an appointment i have been directed to the walk in clinic in portsmouth or seen by a nurse before the doctor

Great doctors, including ones in training. Very efficient, put my mind at rest and were very helpful. Thank you all.

I find that the nurses and doctors I see are really good and helpful! As I choose to see curtain ones, but the receptionists I how found they can be rude and not pay attention to what is said and they then get annoyed!!

A good experience at the doctors.

Doctor was rough on examination and didn't really seem to be concerned bout my depression.

Very happy with the service there.

Never had any problems, staff polite.

Doctors are really lovely and friendly, but not happy as you are very lucky to get appointment.