Portsdown Group Practices

Recent Appointment

This is a review for Kingston Crescent Surgery

Extremely helpful.

— Anonymous

Verified review (1440129) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Recent Appointment

This is a review for Crookhorn Surgery

Bit of a wait, which was unusual. Equipment didn’t seem to be working well, and took several attempts to record findings to computer. However, I wasn’t in a particular hurry, and all ended OK.

— Susan D

Verified review (1440122) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

I was seen on time

This is a review for Cosham Park House Surgery

I was seen on time, everyone was lovely, doctor listened and took in everything I said .
I left feeling better than when I arrived.

— Helen P

Verified review (1440114) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Was satisfied

This is a review for Crookhorn Surgery

Was satisfied with an appointment results.

— Natallia M

Verified review (1440108) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Flu jab

This is a review for Kingston Crescent Surgery

Called into the surgery to make an appointment for my flu jab and was pleased that I didn’t have to come back as the receptionist said that I could have it done at that time.

— Julie B

Verified review (1440107) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Very nice and helpful

This is a review for Crookhorn Surgery

I attended the nurse for a bp check she was very nice and very professional, the receptionist was also very nice and helpful.

— Anonymous

Verified review (1440105) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Appointment. I have to have my appointment every 10 weeks but yet I can’t book that appointment in advance and when I come to book it I can’t get a appointment and it’s for my medicine that keeps me alive
I have tried booking online but the system does allow you to make appointments with the nurse so that’s a waste of time .

— Anonymous

Verified review (1440103) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

We are constantly reviewing the service which we deliver and have launched a new Model of Care recently. This has been designed to provide an increased availability and length (15 minutes) of routine appointments.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

It was quick and professional.

— Robert S

Verified review (1440092) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Recent Appointment

This is a review for Cosham Park House Surgery

Takes a while to get an appointment. Didn't receive a text reminder which is always good as a reminder.
Actual appointment was ok, wait wasn't too long.

— Paula M

Verified review (1439841) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

We are constantly reviewing the service which we deliver and have launched a new Model of Care recently. This has been designed to provide an increased availability and length (15 minutes) of routine appointments.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Most helpful

This is a review for Kingston Crescent Surgery

Both the reception staff and doctor were most helpful.

— Janet B

Verified review (1439025) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Friendly staff

This is a review for Crookhorn Surgery

Always prompt and friendly staff.

— Robert K

Verified review (1439024) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

My flu injection

This is a review for Cosham Park House Surgery

My flu injection. Arrived at the surgery, no appointment, no waiting, excellent service.

— Robert W

Verified review (1439017) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant, courteous and helpful

This is a review for Crookhorn Surgery

As always doctor and staff very pleasant, courteous and helpful.

— Anonymous

Verified review (1438988) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Cosham Park House Surgery

Doctor was very good - saw I had infection in wrist and made sure he provided me with the best antibiotics that wouldn’t conflict with current medication.

— Nicola H

Verified review (1438979) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely Or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Really sympathetic

This is a review for Crookhorn Surgery

The last time I visited the surgery was to have staples removed after knee replacement surgery. The nurse was very good, my wound bled a bit and it was painful, but she was really sympathetic and as gentle as she could be. She had to put another dressing on. She also did my 2nd MMR jab. I could not fault her work.

— Anonymous

Verified review (1438977) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

I like this surgery

This is a review for Kingston Crescent Surgery

This is part of a practice group which is not near my usual surgery or where I live but I really dont mind going here as it is really organised and very friendly. I would recommend.

— Anonymous

Verified review (1438969) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Kingston Crescent Surgery

Excellent service the nurse did a good job.

— Janice W

Verified review (1438859) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Still in agony

This is a review for Kingston Crescent Surgery

Called 111, got told to call doctors to be seen as believe my broken rib could be infected and all they did is call back and say can't do anything try these patches to numb the pain. I'm now 5 weeks along still in agony.

— Jack L

Verified review (1438624) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

We are sorry that our service has not met your expectations, please contact Maria Martin on 02392 627765 to discuss this further.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Efficient and friendly

This is a review for Paulsgrove Surgery

Very short waiting time and the nurse was efficient and friendly.

— Anonymous

Verified review (1438596) Review left 6 years ago
This review was collected via online systems.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient

Fantastic and positive

This is a review for Kingston Crescent Surgery

My recent appointment at Kingston Crescent Surgery was fantastic and positive. I would like to thank Dr Monnery, all the receptionists and the travel nurse for their help and professionalism. Dr Monnery’s advice and reassurance helped me to decide on a trip of a lifetime. Thank you to all for your hard work and dedication.

— Marylene S Marylene S works at FIZZ EXPERIENCE as Promotions & Sales Adviser

Verified review (1438551) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisifed are you with the outcome of your treatment?

Which best describes you? Patient