Portsdown Group Practices

Face to face

This is a review for Somerstown Surgery

I lose consciousness and suffer from back and right hand pain

— Alya A

Verified review (2306898) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. Please submit an Anima so we can look into your concerns.

Overall, how was your experience of our service? Good

Blood Test

This is a review for Cosham Park House Surgery

The gentleman who took my blood to test was professional and patient. I had difficulty to view my health test reports, he was trying to help but not in his capacity and he directed me to the receptionist, and finally I am able to view my health record.
Thank you for his assistance and also the help from the receptionist.
All in all, a very good experience on 15/10. Thank you again.

— Chui C

Verified review (2306889) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide these positive comments.

Overall, how was your experience of our service? Very good

Medical problems

This is a review for Kingston Crescent Surgery

I went to Hilal Kingston Clinic for a medical problem and they took care of my medical problems properly. I thank them for their efforts.

— Anonymous

Verified review (2306876) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

We thank you for your comments.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Paulsgrove Surgery

Very prompt, very friendly, really nice surgery

— Lee B

Verified review (2306871) Review left 7 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pronto

This is a review for Kingston Crescent Surgery

On time or a little earlier for blood test. All good, service with a smile

— Michael B

Verified review (2306867) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Was hard to get appointment but once I did everything was all good

— Anonymous

Verified review (2306862) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank, you. I am pleased that you got an appointment.

Overall, how was your experience of our service? Very good

Dressing change

This is a review for Kingston Crescent Surgery

I was seen on time and was given an explanation of what was going to happen. Then the change was done quickly and professionally.

— Anonymous

Verified review (2306861) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased that we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

Injections

This is a review for Kingston Crescent Surgery

From reception to having injections it was so easy. The staff had to put up with a lot of difficult patients. They were so professional and treated everyone the same. They deserve a medal or pay rise.

— Michael J

Verified review (2306860) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. We will share this with our staff.

Overall, how was your experience of our service? Very good

Visit

This is a review for Kingston Crescent Surgery

Organised and helpful

— Anonymous

Verified review (2306859) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Routine blood test

This is a review for Crookhorn Surgery

The Nurse is very nice but had trouble getting blood from me but did manage on the 3rd attempt, my veins are very small

— Anonymous

Verified review (2306853) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am sorry to hear this, although I am glad to hear that the nurse was successful in the end.

Overall, how was your experience of our service? Neither good nor poor

Friendly staff

This is a review for Kingston Crescent Surgery

Nurse who took my bloods was very professional

— David H

Verified review (2306850) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We will share this with our team.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Crookhorn Surgery

As it was my first time at that surgery I found the lady on reception very friendly and helpful in directing me where to go. The nurse attending to me was also friendly and efficient.

— Anonymous

Verified review (2306839) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Crookhorn Surgery

This is a review for Crookhorn Surgery

Satisfied

— Anonymous

Verified review (2306838) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Cosham Park House Surgery

We were seen on time and were treated with respect.

— Anonymous

Verified review (2306837) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Very good

This is a review for Crookhorn Surgery

Very pleasant nurse

— Anonymous

Verified review (2306836) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Crookhorn Surgery

Went very well

— Anonymous

Verified review (2306835) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thanks.

Overall, how was your experience of our service? Very good

Excellent customer service

This is a review for Cosham Park House Surgery

Helpfulness of staff and demonstrated compassionate care

— Benjamin E

Verified review (2306830) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

Good

This is a review for Cosham Park House Surgery

Everything was good

— Luis R

Verified review (2306829) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thanks.

Overall, how was your experience of our service? Very good

Brilliant

This is a review for Cosham Park House Surgery

I left an e consult, and was contacted within an hour as they must have thought it was important to see me that day, which is brilliant, I have no bad reviews to give as I have had brilliant service from these Dr's since I've moved here, to health checks to asking for appointments, menopause checks, medicine checks, all great, thank you very much, one happy patient

— Anonymous

Verified review (2306826) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments. We are pleased that the new system works for you and that we are continuing to provide a service to your expectations.

Overall, how was your experience of our service? Very good

Excellent service. Love the new booking system

This is a review for Cosham Park House Surgery

Dr Donhoe was patient & kind and seemed un-rushed. Really felt like he wanted to help and made sure I felt fully heard and reassured.
The new booking system is great - so much easier than having to call at certain times!

— Emily C

Verified review (2306825) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are pleased that the new system works for you.

Overall, how was your experience of our service? Very good