Portsdown Group Practices

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Arrived early and was seen before appointment time.

— Anonymous

Verified review (1415239) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment?

Kind and supportive

This is a review for Cosham Park House Surgery

I had a very good experience, staff were kind and supportive they treated me very well, thank you very much.

— Muhammad M

Verified review (1415236) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Nurses were lovely

This is a review for Kingston Crescent Surgery

Both Nurses in my appointment were lovely, they made me and my partner feel really comfortable and made what could of been an uncomfortable experience (the 3 year check) a pleasant one instead, we all chatted and laughed and as uncomfortable as the procedure was it made it easier. Thank you.

— Carol A

Verified review (1415232) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Very helpful

This is a review for Kingston Crescent Surgery

They have always been very helpful to me.

— Ann M

Verified review (1415228) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Appointment

This is a review for Kingston Crescent Surgery

Can't get a appointment.

— Sandra D

Verified review (1415222) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are constantly looking at ways of improving access to our patients, at a challenging time for the NHS in general and for Primary Care in particular.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Most helpful and friendly

This is a review for Cosham Park House Surgery

I always find the staff to be most helpful and friendly.

— Patricia S

Verified review (1415220) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Recent Appointment

This is a review for Cosham Park House Surgery

Usually I would have given a 5 but waited over a month for blood test results, telephone consultation booked for 22nd August didn't happen. Eventually had a Doctor ring after a pre op nurse from QA rang the surgery to ask for a phone call.

— Rosemary H

Verified review (1415221) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you did not received your booked telephone consultation and that this caused you inconvenience. We have shared this with our team and will strive to ensure that, in future, our service delivery meets your expectations.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Excellent nurses

This is a review for Cosham Park House Surgery

I have been getting treatment from the nurses who have been excellent.

— Robert M

Verified review (1415215) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Flu jab

This is a review for Kingston Crescent Surgery

Impressed that I was informed by text that I was due a flu jab.

— Trevor E

Verified review (1415216) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Professional and informative

This is a review for Kingston Crescent Surgery

Doctor was professional and informative.

— Anonymous

Verified review (1415260) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Made me feel really at ease

This is a review for Cosham Park House Surgery

The nurse I saw made me feel really at ease as I was nervous.

— Jayne M

Verified review (1415209) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Polite, helpful and sympathetic staff

This is a review for Somerstown Surgery

Somerstown has always looked after me well and been polite, helpful and sympathetic staff.

— Sarah E

Verified review (1415202) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Somerstown Surgery to friends/family if they needed similar care or treatment?

Good service

This is a review for Kingston Crescent Surgery

Nice clean place and good service.

— Paul S

Verified review (1415203) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Could not fault them

This is a review for Cosham Park House Surgery

Very pleased with the way they treated me, could not fault them.

— Anonymous

Verified review (1415204) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

There to help when needed

This is a review for Cosham Park House Surgery

The surgery is always friendly and there to help when needed.

— Jacqueline A

Verified review (1415198) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Very Pleasant experience

This is a review for Kingston Crescent Surgery

I attended this surgery at 17:00 to have a cervical smear as my own surgery could not give me an appointment later than 15:30. The surgery was clean and welcoming and well signposted so I knew where to go. There were also receptionists on the desk. I was called in at the correct time to see a lovely lady who was chatty and helpful and I felt relaxed. She had a warm and professional manner. I enjoyed being in her company.

— Alison M Alison M works at PHT NHS as Records Clerk

Verified review (1415250) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great GP s but almost impossible to get an appointment .

This is a review for Cosham Park House Surgery

Whenever I have seen a GP at this practice they have been very helpful and very efficient. Unfortunately it’s almost impossible to get a routine appointment. The online service they recommend never has any availability, you have to be on line waiting at 7pm but nothing appears.if you ask in the surgery they can’t help . I eventually used e consult and got an appointment with a pharmacist after trying for 2 months to see or speak to a GP.. It’s sad as the Drs themselves are excellent.

— Jill S Jill S works at Rowans Hospice as Nurse

Verified review (1415243) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are constantly looking at ways of improving access to our patients, at a challenging time for the NHS in general and for Primary Care in particular.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely or Unlikely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Doctors are all lovely

This is a review for Cosham Park House Surgery

Doctors are all lovely as well as the staff at reception. Always get what I ask for.

— Amanda F

Verified review (1415186) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very good and quick, thank you.

— Kevin D

Verified review (1415233) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointments

This is a review for Cosham Park House Surgery

Always so hard to get an appointment. Whenever I manage to get an appointment the doctors don't ever seem like they care enough to get to the bottom of my health concerns. You could mention any sort of health condition to them and they'll try and get you on some medication for 'Anxiety' or 'Stress' it's actually scary. Would most definitely not recommend Cosham Park house to anyone.

— Alex B

Verified review (1415176) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are constantly looking at ways of improving access to our patients, at a challenging time for the NHS in general and for Primary Care in particular. We are sorry that our service has been to your expectations and we will share your comments with our team

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?