Portsdown Group Practices

Helpful

This is a review for Kingston Crescent Surgery

They are helpful all the time.

— Anonymous

Verified review (1403736) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Very good and helpful

This is a review for Somerstown Surgery

Everyone from the person that answered the phone, the receptionist when l arrived, and the Doctor who was very good and helpful in answering my questions, didn't feel rushed by anyone. Never had a problem at anytime l have been to the Practice .

— Anonymous

Verified review (1403734) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Somerstown Surgery to friends/family if they needed similar care or treatment?

Recent Appointment

This is a review for Crookhorn Surgery

Getting an appt is hard work still waiting for follow up for hearing.

— Lynda C

Verified review (1403731) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are constantly looking at ways of improving access for our patients, at a challenging time for the NHS in general and for Primary Care in particular.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment?

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Am satisfied with attention even after 40years and numerous docs later.

— Carol M

Verified review (1403732) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I have always been taken good care of when needing care during my visits to the clinic nurses.

— Anonymous

Verified review (1403727) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

When I got though and explained the problem I had a call back and was seen same day then next day blood test and referred to QA within a fortnight.

— Alan M

Verified review (1403724) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very helpful service.

— David B

Verified review (1403725) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Doctor was excellent

This is a review for Kingston Crescent Surgery

Got an appointment much quicker than I expected. Doctor was excellent.

— Barry L

Verified review (1403726) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Friendly, helpful

This is a review for Kingston Crescent Surgery

Very friendly staff and helpful professionals.

— Lu Z

Verified review (1403723) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Polite, friendly and experienced

This is a review for Kingston Crescent Surgery

The nurse who gave me 3 injections was exceptional. Polite, friendly and experienced.

— Vicki J

Verified review (1403774) Review left 6 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Kingston Crescent Surgery

Friendly staff and short waiting time, my appointment was only 5 minutes late which is ok for a great service.

— Daniel T

Verified review (1403716) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Recent appointment

This is a review for Kingston Crescent Surgery

Staff are rude and unhelpful.

— Carla M

Verified review (1403713) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you have found our staff to be rude and unhelpful. We invest a considerable amount of time in training our staff to do everything they can to help our patients and we do get it right most of the time, as you can see from others' reviews.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Recent Appointment

This is a review for Cosham Park House Surgery

Doctors are good, but the way the practice is run is terrible.

— Ralph W

Verified review (1403708) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you feel our service has been "terrible" we will share your comments with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Friendly, helpful

This is a review for Crookhorn Surgery

Friendly, helpful and courteous.

— Robert B

Verified review (1403709) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment?

Treatment was quick and on time

This is a review for Crookhorn Surgery

Making the appointment was easy, treatment was quick and on time.

— Anonymous

Verified review (1403767) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was very satisfied

This is a review for Kingston Crescent Surgery

I was very satisfied with the way the receptionist helped me.

— Denise C

Verified review (1403704) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Recent Appointment

This is a review for Crookhorn Surgery

Whilst the GP I saw was lovely, attentive and understanding, I do not feel my reason for attending was fully acknowledged or dealt with on this occasion.

— Maryanne M Maryanne M works at The Rowan's Hospice Living Well Centre. as Hcsw

Verified review (1403764) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that you feel our service has been "dismissive" we will share your comments with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick, professional

This is a review for Kingston Crescent Surgery

Quick, professional and nice service.

— Rafal G

Verified review (1403703) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Quality treatment

This is a review for Kingston Crescent Surgery

Quick for appointments and quality treatment.

— James M

Verified review (1403702) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Pleasant accessible setting and staff.

— Amanda W

Verified review (1403701) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?