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Portsdown Group Practices

Excellent rating from 16,918 reviews across 6 locations

5 out of 5 stars

+ 657 reviews from 3rd party sources. 17575 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

I was treated very well

5 out of 5 stars

This is a review for Somerstown Surgery

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I was treated very well thank you very much.

— Anonymous

Verified review (1399103) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Somerstown Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Friendly and professional

4 out of 5 stars

This is a review for Crookhorn Surgery

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The health care assistant was friendly and professional. There was minimal waiting time.

— Anonymous

Verified review (1399120) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Doctors appointment

2 out of 5 stars

This is a review for Crookhorn Surgery

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Still waiting for appointment in hospital and funding for operation driving me mad at night cant sleep or pass a full day without discomfort. Not impressed.

— Ian W

Verified review (1399117) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback. Funding decisions are not held with the GP Practice. Once a referral is made to a hospital, any queries you have in relation to the wait time will need to be raised with the hospital.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Very well run surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very helpful and caring, a very well run surgery, always willing to listen.

— David S

Verified review (1399091) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Blood test done

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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When it comes to having a blood test done for diabetic it doesn't take long before you hear.

— Anonymous

Verified review (1399089) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Recent appointment

2 out of 5 stars

This is a review for Cosham Park House Surgery

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Waited two weeks for an appointment was told I needed a blood test the following week and then see the diabetic nurse, blood test was cancelled so both appointments had to be rescheduled, after I had booked time off work. Tried to book a medical for work told to wait for a phone call, still waiting 5 days later. Very very poor.Please show it.

— Robert M

Verified review (1399088) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to leave feedback. Your feedback is important to us and will be shared with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 2 out of 5 stars

Recent appointment

1 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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After Portsdown Groups takeover a former excellent Surgery has become a really bad surgery.

— Christer L

Verified review (1399081) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback, we are sorry that you are not receiving a service to your expectations.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Heyward Road Surgery & Practice to friends/family if they needed similar care or treatment? 1 out of 5 stars

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I have only been with you a short while and everybody concerned has been so good, thank you.

— Raymond H

Verified review (1399082) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Gentle and caring

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Nurse very gentle and caring.

— Susan B

Verified review (1399083) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 4 out of 5 stars

Quick service

4 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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It was great and quick service.

— Anonymous

Verified review (1399079) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Heyward Road Surgery & Practice to friends/family if they needed similar care or treatment? 4 out of 5 stars

Blood test

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Had blood taken, friendly, no pain and explained what they were for and when I should get results.

— Carolyn J

Verified review (1399080) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Very good and helpful

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I came to see the nurse and she was very good and helpful.

— Anonymous

Verified review (1399076) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Professional, respectful and understanding

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very short waiting time, great staff, professional, respectful and understanding.

— Anonymous

Verified review (1399077) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Somerstown Surgery

4 out of 5 stars

This is a review for Somerstown Surgery

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Clean efficiency, well organised, healthy.

— John O

Verified review (1399073) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Somerstown Surgery to friends/family if they needed similar care or treatment? 4 out of 5 stars

Friendly and professional

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Staff always professional and friendly.

— Helen C

Verified review (1399074) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 4 out of 5 stars

Very polite and helpful

5 out of 5 stars

This is a review for Crookhorn Surgery

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Very polite and helpful at the desk and did not have to wait too long to see the doctor.

— Nicholas W

Verified review (1399075) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Recent appointment

1 out of 5 stars

This is a review for Somerstown Surgery

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Way too long waiting time.

— Dorota W

Verified review (1399069) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback which we will share with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Somerstown Surgery to friends/family if they needed similar care or treatment? 1 out of 5 stars

Best doctors around by far

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Good place to go to get an answer to your problem and sorted out quickly. Best doctors around by far.

— Stephen P

Verified review (1399071) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Fast and efficient service

5 out of 5 stars

This is a review for Crookhorn Surgery

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Fast and efficient service. Friendly GP.

— Philippa K

Verified review (1399105) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Went above and beyond

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Reception staff very friendly and helpful, Lisa (nurse) went above and beyond during my appointment.

— Rory L

Verified review (1399059) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars