Portsdown Group Practices

Recent appointment

This is a review for Kingston Crescent Surgery

I find your 'care givers' to be extremely rude. I get that they have to maybe deal with some 'challenging people' given your location, but they can be extremely rude.

— Stuart M

Verified review (1396658) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We will share this with our team and take learning from it.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Pleasant, polite and helpful

This is a review for Crookhorn Surgery

They are very pleasant, polite and helpful and always resolves any problems.

— Stephen K

Verified review (1396657) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Promptly called after registration at the door.

— Georgina D

Verified review (1396681) Review left 6 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant, hard working, and respectful

This is a review for Cosham Park House Surgery

I fine the above surgery and staff very pleasant, hard working, and respectful to patients, which also include the doctors and nurses.

— Julie H

Verified review (1396650) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very good, did not have to wait to long, good services, will be telling people about it, thank you.

— Malcolm B

Verified review (1396649) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Excellent care

This is a review for Cosham Park House Surgery

Care from Doctors and Nurses is excellent. Only downside is inability to get appointments when needed and long wait on phones.

— Dawn S

Verified review (1396644) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to leave feedback. Your feedback is important to us and will be shared with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Excellent service

This is a review for Crookhorn Surgery

I arrived and asked if I could have the shingles vaccine, all I had to was sit and wait for the doctor to be free which was about 20mins and received it there and then without prior appointment, excellent service. Thank you.

— Michael H

Verified review (1396669) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Hone tomorrow it took me a month to get last appointment. Perhaps if you could get one things wouldn't get so bad.

— Tina G

Verified review (1396637) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are constantly looking at ways of improving access to our patients, at a challenging time for the NHS in general and for Primary Care in particular.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Always able to get an appointment

This is a review for Crookhorn Surgery

Always able to get an appointment if needed after triage, all enquiries dealt with in a prompt, courteous manner by all staff.

— Vivienne K

Verified review (1396634) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment?

Recent appointment

This is a review for Kingston Crescent Surgery

The receptionist are all rude.

— Alexandra B

Verified review (1396627) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We will share your comments with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Went for my arthritis after flare up, doctor prescribed steroids which worked well.

— Lynda B

Verified review (1396660) Review left 6 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional, helpful and obliging

This is a review for Cosham Park House Surgery

Very professional, helpful and obliging, excellent service, keep up the good work.

— Mervin B

Verified review (1396622) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Recent appointment

This is a review for Cosham Park House Surgery

When you call to make an appointment you are always 14 etc in the que and it can take weeks to get an appointment

— Renee B

Verified review (1396617) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are constantly looking at ways of improving access to our patients, at a challenging time for the NHS in general and for Primary Care in particular.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

The doctor was brilliant

This is a review for Cosham Park House Surgery

Made me feel welcome and the doctor was brilliant.

— Marc R

Verified review (1396603) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Fast service, very friendly doctor.

— Andrew K

Verified review (1396596) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?

Kind and well prepared

This is a review for Kingston Crescent Surgery

The staff are kind and well prepared.

— Cristina-maria M

Verified review (1396590) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The doctors are second to none but it's pretty much impossible to book a appointment unless it's a emergency and the counter staff leave much to be desired, I went in there and ask for a appointment for the coming Friday she then offered me Tuesdays then a Friday in two weeks then finally on the third attempt offered me a appointment on the Friday I wanted, why they couldn't just offer me the date I wanted in the first place is beggars believe.

— Neil R

Verified review (1396589) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that the appointment for your chosen date was not initially offered. We will share this with our team and take learning from this.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment?

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Very polite and understanding.

— Laura D

Verified review (1396586) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Paulsgrove Surgery to friends/family if they needed similar care or treatment?

Good service

This is a review for Crookhorn Surgery

Good service, friendly surgery.

— Anonymous

Verified review (1396587) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment?

Helpful, polite and quick

This is a review for Cosham Park House Surgery

Very helpful, polite and quick.

— David H

Verified review (1396581) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment?