Working Feedback

Portsdown Group Practices

Excellent rating from 16,907 reviews across 6 locations

5 out of 5 stars

+ 631 reviews from 3rd party sources. 17538 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

COPD Review With Health Care Assistant

4 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
My appointment was early, as was I, so I was seen early. Everything went well, but not heard about any subsequent appointment with the Nurse Specialist, who used to do the review. Fairly easy to make the appointment at the desk, but it was for a HCA and not a doctor. To get a routine appointment with a doctor can be very difficult as there are usually only appointments for Cervical Smears

— Anonymous

Verified review (1379771) Review left 7 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Neither Likely or Unlikely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Blood Pressure

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
Excellent, I approached the receptionist, explained that I had been advised by my chiropractor to see nurse immediately as blood pressure very high. She booked me straight away with the nurse, who saw me within 5mins of my arrival.
Due to work commitments I have had to rearrange my appoint several times, the young man who dealt with my call was very patient and polite.

— Helen F Helen F works at Her Majestys Revenue And Customs as HMRC OFFICER

Verified review (1379769) Review left 7 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Went to pick something up, came out with tetanus booster!

4 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
Very happy, went in to pick up a blood test form, receptionist checked my immunity and offered a couple of immediate boosters. I had time so I stayed and had vaccination boosters immediately. Thanks, one less thing for me to chase!

— Tinuade O Tinuade O works at NHS as Senior Nurse Manager (Workforce Development Lead)

Verified review (1379764) Review left 7 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

workingfeedback logo
I managed to get an appointment using the online system. This was simple to use. The appointment covered what was needed and as an added bonus the Dr gave me a tetanus injection.

— Linda H

Verified review (1379762) Review left 7 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt service

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
Prompt service, professional dealings and all resolved.

— Anonymous

Verified review (1379758) Review left 7 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful and reassuring

5 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
GP very helpful and reassuring.

— Anonymous

Verified review (1379751) Review left 7 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All staff are amazing

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
The surgery is always busy, I do wish people would not get annoyed while waiting to either to see the doctor, nurse or other professional, and when waiting to collect prescriptions. We are extremely lucky to have such a brilliant team to help to keep us healthy. Yes I know making an appointment is difficult but I am sure that they try their best, and in any case, if a patient really needs to be seen, I am sure they are. In conclusion, our medical people who have trained for many, many years, (it is a vocation in life,) are a credit to have, and all the staff that keep the wheel turning are amazing, they have certainly helped me over the years, Dr Green with my mum, Dr Moat with a family crisis, Dr Ozzard with my sadly missed husband and me and Dr Kyd keeping me focused.

— Alison E

Verified review (1379736) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

It is a very good service

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
It is a very good service. People were helpful and explain the medication. Lovely staff.

— Maria O

Verified review (1379733) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

I got in very quickly

4 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
I got in very quickly with nurse as I missed booking an appointment in time for a B12 injection.

— Anonymous

Verified review (1379738) Review left 7 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Cannot fault the practice

5 out of 5 stars

This is a review for Kingston Crescent Surgery

workingfeedback logo
I was given an appointment with no problems for 9am today and was seen right on time. When the Doctor looked on his screen, it was noticed I needed a tetanus booster which he gave me.
I was also asked if I travel abroad and as I dove gave me a measles injection. I personally can't fault this practice.

— Judith

Verified review (1379716) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

E consultation

5 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
Filled in online form which was very simple. Received a phone call from surgery the next day and was given an appointment for the following week. Much better than phoning in to try and get an appointment.

— Valerie B

Verified review (1379730) Review left 7 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Phone catch up

5 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
Much appreciated the phone call from the nurse to catch up on my asthma review.

— Anonymous

Verified review (1379723) Review left 7 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful understanding doctor

5 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
Fine, efficient, helpful, friendly staff - wonderful understanding doctor.

— Teresa G

Verified review (1379704) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Crookhorn Lane Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
Happy, friendly staff.

— Tina R

Verified review (1379691) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

First class

5 out of 5 stars

This is a review for Kingston Crescent Surgery

workingfeedback logo
The diabetic nurse I saw was first class.

— William B

Verified review (1379689) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

Very understanding

5 out of 5 stars

This is a review for Crookhorn Surgery

workingfeedback logo
I was dealt with very understandingly by Malcolm Sylvester, he spent time with me explaining the process and listened to what I had to say.

— Roger B

Verified review (1379703) Review left 7 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First time to see diabetic team

5 out of 5 stars

This is a review for Kingston Crescent Surgery

workingfeedback logo
I saw the diabetic nurse for the first time. They were extremely helpful and took the time to explain and give me other information.

— Anonymous

Verified review (1379697) Review left 7 years ago
This review was collected via online systems.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
Dr Kid always makes certain that everything is alright and checks it all out.

— Michael P

Verified review (1379679) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Cosham Park House Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars

COPD Review

5 out of 5 stars

This is a review for Cosham Park House Surgery

workingfeedback logo
Seen promptly and detailed explanation of procedures undertaken fully explained by Mrs. Alderton.

— Bernard R

Verified review (1379687) Review left 7 years ago
This review was collected via online systems.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So kind and polite

5 out of 5 stars

This is a review for Kingston Crescent Surgery

workingfeedback logo
The nurse who changed my dressing from wounds, she is so kind and polite, she is very gently and slowly so I hardly feel anything I am very pleased.

— Fatime M

Verified review (1379678) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 (poor) to 5 (excellent), how likely are you to recommend Kingston Crescent Surgery to friends/family if they needed similar care or treatment? 5 out of 5 stars