Portsdown Group Practices

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

It was a very good appointment, everything went very well and the member of staff was exemplary in what they were doing

— Anonymous

Verified review (2300822) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Very quick response

This is a review for Cosham Park House Surgery

I was able to submit an econsult in the morning rather than having to wait until 6pm in the evening. I was expecting to hear the following day but with a couple of hours I had a phone call from a very sympathetic member of staff asking me if I could get in for an appointment. Very impressed with the speed and efficiency of getting an appointment and being seen by a medical professional. Thank you

— Eleanor G

Verified review (2300177) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you. We are pleased that our new system is working for you. It is good to hear that we are getting some things right.

Overall, how was your experience of our service? Very good

Respiratory treatment nurse.

This is a review for Cosham Park House Surgery

Very easy to book in and not very long to wait before being seen.

— Anonymous

Verified review (2300172) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you . I am pleased we are getting it right for you.

Overall, how was your experience of our service? Good

Professional care

This is a review for Kingston Crescent Surgery

I had my dressings done and also my flu vaccine, brilliant

— Clifford G

Verified review (2299494) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

The lady was professional and polite

— Anonymous

Verified review (2299431) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Flu jab feedback

This is a review for Kingston Crescent Surgery

Very informative when I asked about Covid jab eligibility. Quick, painless and very efficient. Seen half an hour before my allotted time slot due to queueing system.

— Anonymous

Verified review (2299332) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your positive comments.

Overall, how was your experience of our service? Very good

Phone call with doctor

This is a review for Paulsgrove Surgery

Weight management doctor was very helpful, couldn't ask for more

— Anonymous

Verified review (2299023) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Visit to arrange a new appointment

This is a review for Kingston Crescent Surgery

I was seen by a very thorough member of staff as soon as it was convenient

— Richard P

Verified review (2298671) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Than you for your comments.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Crookhorn Surgery

Dr Manning said my arm would ache.
I had influenza for 3 days.

— Ronald N

Verified review (2298629) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Flu vaccination

This is a review for Kingston Crescent Surgery

The 2 nurses who dealt with myself, my wife and mother in law took all 3 of us to the reception room and dealt with us together, good service and very chatty on what we were having done

— Malcolm S

Verified review (2298610) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

Flu vaccination

This is a review for Kingston Crescent Surgery

I arrived slightly before my appointment time and easily booked in using the electronic system. I was seen on time and the whole vaccination process was quick and easy. I was treated very well and would recommend using the surgery for this service

— Anonymous

Verified review (2298395) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We are pleased we have provided a service to your expectations. We will share this with our team.

Overall, how was your experience of our service? Very good

Flu and covid jabs

This is a review for Cosham Park House Surgery

Polite, quick

— Dorothy F

Verified review (2298275) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thanks.

Overall, how was your experience of our service? Very good

Mostly excellent

This is a review for Kingston Crescent Surgery

Went for annual flu jab, staff very welcoming & professional; only criticism would be the queue in a rather confined corridor, the air a bit stuffy due to number of people, maybe a fan needed.

— Anonymous

Verified review (2298267) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Kingston Crescent Surgery

In and out in 5minutes.

— Peter R

Verified review (2297990) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you .

Overall, how was your experience of our service? Very good

Leg problem treated by nurse

This is a review for Somerstown Surgery

As usual with Louise problem identified and treated professionally. Cannot give too high praise for treatment.

— Geoffrey O

Verified review (2297904) Review left 8 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Care Coordinator

This is a review for Crookhorn Surgery

Very friendly and efficient member of staff.

— Anonymous

Verified review (2297881) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Cosham Park House Surgery

Easy to book. Short wait for jab. Friendly and efficient staff

— Anonymous

Verified review (2297879) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

ECG

This is a review for Crookhorn Surgery

I received extremely good treatment from the nurse, very professional and very caring.

— William I

Verified review (2297866) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu Jab

This is a review for Paulsgrove Surgery

Professional

— Anonymous

Verified review (2297860) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you .

Overall, how was your experience of our service? Very good

Anima-GP First Time User

This is a review for Kingston Crescent Surgery

Straightforward online request system and speedy response to be seen same day. Friendly, kind & thorough clinicians. Really helpful in getting timely treatment.

— Anonymous

Verified review (2297854) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such positive feedback.

Overall, how was your experience of our service? Very good