Portsdown Group Practices

Very attentive

This is a review for Heyward Road Surgery & Practice

Blood Presure taken and questioned about the new dosage of tablets. Very attentive. Only drawback was lack of parking.

— Alfred S

Verified review (2294761) Review left 8 months ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Good

This is a review for Crookhorn Surgery

Very good.

— Anonymous

Verified review (2294736) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Smear Test

This is a review for Cosham Park House Surgery

Had a smear test. All went better than I thought it would. Nurse/doctor was really lovely and reassuring.

— Elizabeth H

Verified review (2294735) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am glad to hear that it went better than expected, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Cancelled appointment

This is a review for Kingston Crescent Surgery

Had to cancel Flu/Covid vaccination at short notice as I am ill today.
Cannot use the same link to reschedule.

— Anonymous

Verified review (2294718) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. I am sorry you are unwell and had to cancel your appointment. The link to cancel is only for that purpose and you will need to recontact to make a new appointment.

Overall, how was your experience of our service? Neither good nor poor

Visit was very good and went very well

This is a review for Cosham Park House Surgery

All went very well.

— William S

Verified review (2294714) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent Diabetic Review

This is a review for Cosham Park House Surgery

My review was very informative, useful and also friendly. The nurse was very positive and took her time going through everything.

— Suzanne L

Verified review (2294713) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Appointment for an ECG

This is a review for Paulsgrove Surgery

Had an ECG, appointment on time, very professional and very efficient

— Steven J

Verified review (2294676) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Appointment with nurse

This is a review for Cosham Park House Surgery

My appointment was on time with the nurse, excellent care redressing my leg.

— Alan E

Verified review (2294670) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Crookhorn Surgery

This is a review for Cosham Park House Surgery

Felt I was listened to and contacted straight away by phone with doctors reply better than being told by Cosham surgery whilst standing in reception and told to go home and ring 111, disgusting

— Marguerite Y

Verified review (2294662) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I am pleased that your appointment went well at Crookhorn. We will usually only signpost to 111 if it is appropriate to do so, however, I will share with our team and we will make improvements where we can.

Overall, how was your experience of our service? Very good

Blood pressure

This is a review for Kingston Crescent Surgery

Was requested to book for blood pressure at the surgery. When I tried to book I could not book an appointment at Kingston Crescent. I have tried on several occasions but still cannot get an appointment at Kingston Crescent Surgery

— Christopher R

Verified review (2294652) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am sorry that we have not been able to provide you with an appointment, when boking on-line this would be a Healthcare Assistant slot and several are made available regularly.

Overall, how was your experience of our service? Very poor

App -Sent to Cosham not Crookhorn.

This is a review for Crookhorn Surgery

Asked lots of questions and refered me on to in house frailty team.

— Hilary S

Verified review (2294634) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Brilliant

This is a review for Kingston Crescent Surgery

Brilliant

— Elaine W

Verified review (2294624) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!

Overall, how was your experience of our service? Very good

An in-depth consultation

This is a review for Kingston Crescent Surgery

The appointment came through quickly and I was seen by Dr. Goodenough. An in-depth consultation followed by good examination. Diagnosed and prescription sent.

— Peter H

Verified review (2294609) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback. I have passed your comments on to the GP.

Overall, how was your experience of our service? Very good

Diabetes clinic & review

This is a review for Kingston Crescent Surgery

The visit was quick & efficient & the nurse was efficient, helpful & informative

— Richard A

Verified review (2294594) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Heyward Road Surgery & Practice

This is a review for Heyward Road Surgery & Practice

It was so clean & bright, it could have been a Private one. The Reception was so kind, caring & very polite. The Nurse was very professional. Overall a very pleasant experience.

— Helen C

Verified review (2294590) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

That's amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Test done on legs

This is a review for Somerstown Surgery

Both nurses that I saw on the day were very efficient and polite, made me feel very calm and at ease

— Stephen B

Verified review (2294554) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood Pressure Reading

This is a review for Somerstown Surgery

I was warmly received and seen twenty five minutes before my appointment time

— Jeffrey H

Verified review (2294553) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

My experience at Heyward Road Surgery

This is a review for Heyward Road Surgery & Practice

The survey was very busy but it was very good

— Richard B

Verified review (2294542) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

GP appointment

This is a review for Paulsgrove Surgery

Doctor examined me and requested for further test because of concerns and some pain dictated

— Emmanuel O

Verified review (2294541) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood Test

This is a review for Kingston Crescent Surgery

I visited Kingston surgery for blood samples, which opened the possibility of blood sugar dictating in my blood but I am yet to start medication

— Emmanuel O

Verified review (2294540) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good