Portsdown Group Practices

Fabulous

This is a review for Kingston Crescent Surgery

Saw respiratory nurse
Absolutely brilliant, so experienced and she clearly loved her job. She was informative and we laughed a lot.

— Anonymous

Verified review (2294421) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's lovely, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Paulsgrove Surgery

I was seen on time in a very quiet surgery by a lovely nurse who was professional and kind.
I was seen at short notice, so thank you.

— Anonymous

Verified review (2294414) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

Quick and Efficient

This is a review for Cosham Park House Surgery

Lung test was completed quickly

— Anonymous

Verified review (2294410) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback!

Overall, how was your experience of our service? Very good

Diabetes blood test

This is a review for Crookhorn Surgery

Great service, nurse was on time, efficient and very pleasant.

— Anonymous

Verified review (2294409) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Speedy and prompt service

This is a review for Crookhorn Surgery

I asked the receptionist for an appointment to see a Dr, then her associate helped me fill in a form on the machine and told me a Dr would call at home. They did within an hour with an appointment to go back 1hr later!!! This was amazing, the result being I have been referred for an ultrasound appointment, as the lump that has appeared on my spine needed to be explained in full.

— Sandra D

Verified review (2294404) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback. I am pleased to hear you are pleased with the service provided.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Results

This is a review for Kingston Crescent Surgery

The doctor was good and very helpful

— Anonymous

Verified review (2294399) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Very helpful appointment

This is a review for Kingston Crescent Surgery

Extremely helpful nurse practitioner Tina. She really listens to my daughters and has taken immediate steps to investigate the issue. Very impressive

— Toni W

Verified review (2294395) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback we really appreciate it. I will pass your comments on.

Overall, how was your experience of our service? Very good

Diabetes appointment

This is a review for Cosham Park House Surgery

Very thorough and informative
Had a better understanding of the condition I have to enable me to manage it better

— Raymond B

Verified review (2294391) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback!

Overall, how was your experience of our service? Very good

Unreliable service

This is a review for Kingston Crescent Surgery

Unreliable service, two appointments made and texting both dates on the same day to cancel it

— Amaury L

Verified review (2294390) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you have received 2 cancellations in close succession. We will share this with our team and make improvements where possible.

Overall, how was your experience of our service? Good

All good

This is a review for Somerstown Surgery

Appointment went as planned…all staff encountered very helpful…all good.

— Anonymous

Verified review (2294388) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

Doppler scan and wound dressing

This is a review for Somerstown Surgery

Very professional nurses and a very happy experience

— Clifford G

Verified review (2294383) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Friendship group

This is a review for Cosham Park House Surgery

Relaxed and friendly atmosphere.

— Maureen T

Verified review (2294377) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you!

Overall, how was your experience of our service? Good

Blood Tests

This is a review for Crookhorn Surgery

Cannot go wrong with a blood test

— Anonymous

Verified review (2294372) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Very pleasant, nice and friendly, thank you

— Dorothy F

Verified review (2294369) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Impossible to get an appointment

This is a review for Somerstown Surgery

Nothing to say because you don’t care anyway

— Anonymous

Verified review (2294368) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, I would like to assure you that all of of staff care. I am sorry if it does not seem that way to you.

Overall, how was your experience of our service? Very poor

Blood Collection

This is a review for Kingston Crescent Surgery

Good

— Anonymous

Verified review (2294365) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Review blood tests with doctor

This is a review for Kingston Crescent Surgery

Great review with doctor who listens well and takes action where necessary

— Paul D

Verified review (2294363) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test review

This is a review for Heyward Road Surgery & Practice

Kind nurse and a pain free experience.

— Paul D

Verified review (2294359) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Heart review

This is a review for Paulsgrove Surgery

Very professional, made to feel at ease, asked me if there was anything else he could help with. Very happy.

— Michael F

Verified review (2294355) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

No power

This is a review for Kingston Crescent Surgery

Had no power so couldn't get my bloods done. Lady was very polite and apologetic

— Charley R

Verified review (2294353) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

We are sorry this happened, thank you for your understanding.

Overall, how was your experience of our service? Good