Excellent care very professional.friendly always good on time
— Hazel Sneddon
T418226
Review left 1 month ago
This review complies with Google's policies.
Reply from Watra Care
Thank you so much for the 5-star rating. Our team works hard to provide the best service possible, and your kind words mean the world to us.
I'm really grateful for everything
Umar Ali Ajmal is an amazing carer. He's super reliable, professional and really caring. He always makes sure I'm taken care of and actually listens to what I need. He's so respectful and friendly, which makes me feel totally comfortable. The care he gives is top-notch, and I'm so thankful for his help. I'd totally recommend him and Watra Care. I'm really grateful for everything he does.
— Anonymous
Verified review (2381375)
Review left 3 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
Ali husan is an outstanding carer. He is reliable, professional and genuinely caring. He always ensure that my needs are met and takes the time to listen and understand.His respectful and friendly manner makes me feel at ease. The quality of care he provides is excellent and Im very greatful for his support. I would highly recommend him and the company watra care.
— sukhpal johal
T373742
Review left 4 months ago
This review complies with Google's policies.
Reply from Watra Care
Thanks for taking the time to share your experience,We are delighted that our staff made our services memorable.
Review from Google
I'm very grateful for Ali husan's support. He is caring, attentive and trustworthy.
— Roy1307
T371271
Review left 4 months ago
This review complies with Google's policies.
Reply from Watra Care
Thank you so much for the 5-star rating! We're thrilled to know you had a great experience and will endure to keep it up.
Testimonial
Thank you very much. Please thank all of the staff (friends) who helped care for mom. It's a difficult situation for all concerned, they are always professional and caring. We worked alongside each other very well. Relieved me of the heavy work for this last year... thank you all so much
— Linda
Verified review (2312590)
Review left 7 months ago
This review was collected via testimonial.
Review from Google
I am getting excellent services from jaspinder. she understand the responsibilities of her job very well. very pleased with the services am getting .
— lee newell
T324393
Review left 9 months ago
This review complies with Google's policies.
Reply from Watra Care
Thank you so much for the 5-star rating. Our team works hard to provide the best experience possible, and your kind words mean the world to us
Review from Google
This person left a star rating but no comment.
— Ayan Faheem
T311255
Review left 9 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Ayesha Sadiqa
T300244
Review left 11 months ago
This review complies with Google's policies.
Review from Google
I want to express my appreciation for Ali husan, A truly professional carer from watra care. He consistently demonstrated a deep understanding of his responsibilities and performs his duties with care, respect and confidence. Ali knows exactly how to do the job right. Thanks
— James Watkins
T295220
Review left 11 months ago
This review complies with Google's policies.
Reply from Watra Care
Dear James,
Thank you for taking the time to share your feedback regarding AH. We are pleased to hear that you had a positive experience with his care.
At Watra Care, we take great pride in the professionalism and dedication of our staff. It is especially rewarding to know that AH has demonstrated a deep understanding of his responsibilities and consistently delivered care with respect, confidence, and compassion.
Your kind words are greatly appreciated and will be shared with the team to acknowledge his outstanding service.
Review from Google
I cannot give enough praise to a very professional hard working young man. Ali Hasan has an exceptional high standard of work. Always happy to help and is always ready to go above and beyond. We are very blessed to have him attend our home. Watra care have great staff. This young man takes pride in everything he does. The care and dedication given to our father is exceptional. Nothing is to much. We are very fortunate to have Ali attend. May he stay blessed for his great work ethic and constant hard work. Thank you very much.
— Jamila Iqbal
T294027
Review left 11 months ago
This review complies with Google's policies.
Reply from Watra Care
Thank you very much for your heartfelt and generous feedback regarding AH. We are truly honoured to receive such kind words and deeply appreciate you taking the time to share your experience.
Review from Google
Excellent service received from Sangeeta from Watra care. I cannot thank her enough for her kindness & care she showed to my uncle & auntie. She always had their best interest at heart. She treated & cared for them like family, even when times were difficult. In summary Sangeeta you are amazing and thank you for caring as much as you did. Xx
— Shirley Timmins
T267230
Review left 1 year ago
This review complies with Google's policies.
Reply from Watra Care
Thank you so much. Your positive feedback is very much appreciated It’s so motivating to hear such nice words. Thank you.
Review from Google
My first impression of your company wasn’t good but having your carers coming in 4 times a day. I soon changed my opinion. They are warm and friendly. Always with a smile and a pleasant attitude. I especially want to give credit to two carers who came to two main carers. Rene and Myra. They became more than just carers, they were more like friends.
— tracey parker
T219317
Review left 1 year ago
This review complies with Google's policies.
Reply from Watra Care
Thank you so much. Your positive feedback is very much appreciated It’s so motivating to hear such nice words. Thank you.
Testimonial
To all the carers that have cared for my Mum, thank you so much for your care, you have all been brilliant, you do an amazing job, and if we don't see you again we wish you all the very best for the future.
— Joyce
Verified review (2030652)
Review left 1 year ago
This review was collected via testimonial.
Reply from Watra Care
It’s so motivating to hear such nice words. Thank you.
Testimonial
I'm writing to thank you for the care you provided for my Mother. Mum has now died but the kindness and efficiency of your staff was a great comfort to her, and to my brother and me. All your staff were courteous and kind, but E and S really stood out to us. They were simply excellent, so kind and loving.
— Gill
Verified review (2025394)
Review left 1 year ago
This review was collected via testimonial.
Reply from Watra Care
Thank you Gill for your lovely card and kind words. It was a pleasure knowing you all.
Friendly and polite
I am hearing some very good things about your team on my return from annual leave. Specifically the way they have gone above and beyond to look after an owner.
Please tell all of the girls who come out to support her that we are all really grateful for the way they look after our Court's owners.
They are always friendly and polite and we will recommend them to other owners who need support in the future.
— Jo
Verified review (2006275)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Other
Very special
I will always remember the kindness, care and great love you showed to K during his illness. You will always be part of our family. I will treasure you forever, you are all so very special.
— Pat
Verified review (2006266)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Review from Google
This person left a star rating but no comment.
— Ammal ali Ali
T168283
Review left 2 years ago
This review complies with Google's policies.
Testimonial
My family and I would like to send our heartfelt thanks to you and the whole team for the outstanding care you have given to our mother over the past 5 years and in particular, this last year when Mum's health and care needs changed so rapidly. Your exceptional and dedicated team of carers, in particular E and S, who have been with her the longest, have gone way beyond the call of duty to meet Mum's care needs, respecting the way she liked things done and supporting her to retain her
independence in as many ways as she could for as long as possible, whilst skilfully navigating all the tasks that were needed in such a kind, caring and loving way. We really appreciate how you all responded over the last few weeks by working such long shifts and coming in on days off at short notice to help Mum and provide the continuity of care that she needed. Thank you too for all the help, support and guidance given to us to meet our needs, particularly over the last few months. You have all been so responsive to sudden requests for additional care, and have been patient with our indecision over what package of care would best meet our mother's needs in our desire to continue to be caregivers too.
— Christine Nicole Katharine And Robert
Verified review (1861127)
Review left 2 years ago
This review was collected via testimonial.
Reply from Watra Care
It’s heartwarming to receive such positive feedback. Thank you for acknowledging our teams efforts . We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding expectations. It was lovely to know you all ! Thank you.
Care For Mom and Dad
Watra Care looked after my parents for nearly a year. In all regards the care was excellent, the management were extremely helpful in setting up and monitoring their needs.
The carers were attentive, respectful and kind even when my mother's dementia made her a difficult client.
— Phil
Verified review (1849133)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Watra Care
Thank you for your kind words and wonderfull feedback.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Review from Google
From our first meeting, I knew we would be on to a good Caring company. Watra Care has provided a 1st Class care for my Uncle who was a palliative patent. The carers was always sympathetic gently with him always taking time to sort him out. The Lovely ladies carers always professional pleasant, smiley when they entered the house. We all became friends. Sadly my uncle passed away. Our family would like to thank you all.x
— Maureen Johnson
T117649
Review left 2 years ago
This review complies with Google's policies.
Reply from Watra Care
Thank you for your kind words and much appreciated feedback.