Working Feedback

Bluebird Care Bromley

67 Chatterton Road, Bromley, Kent, BR2 9QQ

Excellent rating from 167 reviews

5 out of 5 stars

+ 33 reviews from Google 202 total reviews

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Latest Reviews by Working Feedback

Live In Care For Mum

5 out of 5 stars
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It was a happy day that Bluebird came into our lives. Living in the states, with a husband that has health issues, and now having possibly stress related issues myself, the Bluebird team has worked wonderfully with the team I have in the U.K. to care for mother's other needs.

It has been a magnificent experience. Hiring the right people for the job is not easy, and as it has been possible for us to scrutinise mother's care, any issues we have ever had have been met with kindness, compassion and more importantly - action.

Mother is now in a very difficult place with paranoia, and things are getting a little more demanding, and it is good to know that I can trust these people. I have always been most forthright in my observation and opinions and they have been well received and acted upon. Our conversations have always been good. I have never felt that I was a nuisance or not correct when I bought up issues.

This agency has been absolutely wonderful to us. Mother is 102 and still living at home. All issues have been resolved by great care , compassion and attention to detail.

Great job Bluebird!

Bridgit S

— Bridgit S

Verified review (1192880) Review left 9 years ago
This review was collected via online systems.
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them usually? 5 out of 5 stars
Do we respect your dignity and promote your independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? Not clear what this means? Mother has been with Bluebird for two years I think.
Please tick any of the services that you would like to know more about/x980P!

A talent for matching the correct carer and client

5 out of 5 stars
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I cannot speak highly enough of the care and attention Alena gave. We, the family, could not have done what she did. Totally professional at all times, caring and thoughtful to my Uncle and all of the family who visited. We could not have wished for better. The service she provided was above and beyond the call of duty...

The service that Bluebird Care has provided has been excellent. Thank you so much for your part in all of this. You obviously have a talent for matching the correct carer and client and that cannot be an easy task. Your attention to detail in keeping us informed, on every step of this journey has been excellent.

With grateful thanks.

— AD

Verified review (1191015) Review left 9 years ago
This review was collected via testimonial.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment? 5 out of 5 stars
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them too? 5 out of 5 stars
Do we respect your dignity and promote your independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 02/2016
Which best describes you? next of kin