Very helpful and always try to accommodate requests and preferences. Carers very good.
— Hazel W
Verified review (1214221)
Review left 8 years ago
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08/2017
Which best describes you?
next of kin
Professional and efficient
I am generally very satisfied with the work provided, they only do cleaning for me. I only have one hour per week as what can be done in the home is limited.
— Cynthia B
Verified review (1214335)
Review left 8 years ago
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08/2017
Which best describes you?
client
Feedback For Bluebird Care
Aysen and Alll staff very helpful.
I live in Cyprus and it gives me peace of mind that if my brother needs assistance Bluebird carers will help him and will notify me.
— Melvin P
Verified review (1214003)
Review left 8 years ago
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01/2015
Which best describes you?
next of kin
Bluebird Care
My mothers care package has expired, the fact that I am in the process of using your services again on my mothers return from hospital says that I value the care you provide for my mother and feel you meet her needs.
— Graham F
Verified review (1213984)
Review left 8 years ago
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01/2017
Which best describes you?
next of kin
Thank you for the care
Thank you for the care you provide my father. He was always very complimentary of how nice your staff were.
— Anonymous
Verified review (1213762)
Review left 8 years ago
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August 2017
Which best describes you?
next of kin
Feedback For Bluebird Care
I am very happy with the level of care and support we have received from Bluebird.
The carers I have met all seem helpful and kind to my mother. The office staff are always willing to assist and keep me informed of any developments.
— Anonymous
Verified review (1213705)
Review left 9 years ago
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08/2017
Which best describes you?
next of kin
Wonderful caring support
My wife and I think that Susana is a wonderful caring support and we could not ask for a more caring carer.
— Anonymous
Verified review (1213600)
Review left 9 years ago
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08/2017
Which best describes you?
client
Mum is getting excellent care
I just wanted to drop you a quick email to thank you for mum's recent visit to the garden centre. After speaking with mum about her trip I was taken aback how much she had enjoyed herself and how much it had lifted her spirits. Mum indicated that she shared the transport to the garden centre with a lovely lady and they did not stop chatting in the car and for the remainder of the afternoon! She talked very positively about the spectacular flowers and colours and really enjoyed the tea and cake.
I would also like to take this opportunity of thanking you for your assistance with mum's care. As I do not live near mum and cannot visit her as much as I would like it gives me great comfort that she is getting excellent care and I really appreciate the regular calls/updates from you if there is anything that needs discussing etc.
— Amanda B
Verified review (1213603)
Review left 9 years ago
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08/2017
Which best describes you?
next of kin
High class provider
The carer gives time for a conversation which is very stimulating. Very satisfied.
— John P
Verified review (1211356)
Review left 9 years ago
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08/2017
A very big thank you
Just want to say a very big thank you for the lovely afternoon we enjoyed on Thursday. We really appreciate all you do for us.
— Robert D
Verified review (1210107)
Review left 9 years ago
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08/2017
Lovely ladies
The ladies who we have seen have been lovely and we are really happy with them. So much so that we are now considering a few visits each week.
— GG
Verified review (1209893)
Review left 9 years ago
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07/2017
Thank you
Thank you very much for arranging the event yesterday, my Mum and my sister and brother in law enjoyed it.
The flowers were beautiful.
— Shirley
Verified review (1209892)
Review left 9 years ago
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07/2017
Cream Tea
Both D. B. and N. W. asked me to be sure and pass on their thanks for the cream tea treat they enjoyed yesterday. Both of them had a great time and when I was taking them home were already talking about perhaps seeing each other at the next one!
I said I would make sure I conveyed their thanks.
— Gill
Verified review (1209877)
Review left 9 years ago
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07/2017
Deal with problems quickly
Very efficient service especially if their are difficulties with carers.
— Elizabeth W
Verified review (1209506)
Review left 9 years ago
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06/2017
The care my mum receives is first class
The care my mum receives is first class. She is 98 and mentally is incredible. Karen her main carer sees a need and deals with it. Karen texts when Mum's meds are due and she is on the ball regarding meds for her personal care. Karen always arrives on time as does her weekend carer Vera. My sister and I feel that whilst, in my case, at work and my sister who lives 60 miles away, our dear Mum is safe in the hands of the carers. They are amazing people and we love them dearly.
— Lynda M
Verified review (1209507)
Review left 9 years ago
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07/2017
A good company
They are a good company.
— Ann B
Verified review (1208590)
Review left 9 years ago
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07/2017
Thank you
Once again, I cannot thank Bluebird Care Bromley enough for their help with 'B'.
— Mel
Verified review (1207917)
Review left 9 years ago
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06/2017
Carers understand my needs
The two new carers that you sent me this week, Susanna and Paula, were both excellent, particularly as each of them came with another carer who already understood my needs.
— Laurie J
Verified review (1207916)
Review left 9 years ago
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07/2017
So efficient and helpful
I am particularly writing to commend the service and the help given to me by the new Bromley area coordinator at Bluebird Care. Lisa came on board in April at a difficult time when B.B. was experiencing staff shortages and when the regular who helps me with my client had been put off for 2 months. Lisa was so efficient and helpful in sorting out the rotas and in always coming back to me with solutions that I feel I want to give this positive feedback. It does make all the difference to have professional input. Thank you to Bluebird all round.
— Barbara C
Verified review (1207547)
Review left 9 years ago
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04/2017
Bluebird Care Bromley
Thank you for arranging for the double handed half hour call for my husband every other Wednesday. I think he is slowly getting used to the process and apart from the first time when he refused to let them change him, the ladies have done a good job.
— Viv O
Verified review (1207507)
Review left 9 years ago
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07/2017