We are so pleased with the care provided by SD Care. The carers who looked after our father—William, Kim, Katie and Olive—were so excellent. They treated our father with great kindness and respect and dignity. We appreciated them so much. What came through loud and clear to our father as well as to us, is that this was not simply a job to them—but a vocation. We feel very fortunate. And we could not be more grateful.
— sian prentice
T438214
Review left 2 months ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
Thank you for your heartfelt review and for trusting SD Care with your father's care. Your kind words mean so much to our team and are a wonderful recognition of the compassion and dedication our carers bring every day. We're delighted to hear they made such a positive difference, and we'll be sure to share your appreciation with William, Kim, Katie, and Olive. Thank you again for your support.
Caring staff
Caring staff who, with their experience, can suggest better ways of organising, this applies especially to safety of movement.
— Peter T
Verified review (2436745)
Review left 3 months ago
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Very good
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Client
A caring provider
All the carers are interested in what they do and are very efficient at doing it. They care for their clients and do a good job.
— Anonymous
Verified review (2436589)
Review left 3 months ago
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Very good
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Next of kin
Very happy
I'm very happy with my carers- they're lovely, and excellent company. Mirela makes me laugh, and that makes a great difference to my day!
— Marianne O
Verified review (2436556)
Review left 3 months ago
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Very good
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Client
Reliable
Very nice lady
Very willing to help
Friendly + approachable
Reliable
— Sandra P
Verified review (2436549)
Review left 3 months ago
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Very good
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Client
Keeps me smiling
I have two carers who look after me extremely well in a most dedicated way. My main career, Igana, later assisted by Verica, keeps me smiling and happy every day-week.
— Roger G
Verified review (2436542)
Review left 3 months ago
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Very good
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Client
Very kind & helpful
Bella & Vicky are very kind & helpful, will do anything I want, very kind.
— Margaret H
Verified review (2436524)
Review left 3 months ago
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Good
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Alex is very good
I just want to say that he is a very good and respectful chap. I appreciate what he has done for me.
— CW
Verified review (2436479)
Review left 3 months ago
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Very good
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Client
Helpful & kind
I would like to pass on our thanks for the care we have received from all the carers in your agency. In particular, Rheia and Kim have been particularly helpful & kind.
— DJ
Verified review (2436506)
Review left 3 months ago
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Very good
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Next of kin
Really good
Careers are really good at their job. Makes me feel comfortable whenever they come here.
— DN
Verified review (2397140)
Review left 5 months ago
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Very good
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Client
SD Care Agency - Guildford
Alex is really good in taking care of me. He promotes my independence and involves me in my care. He is a good one
— DH
Verified review (2397136)
Review left 5 months ago
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Very good
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Client
Helpful
I love having Ann around. She is helpful. Thank you
— AU
Verified review (2397163)
Review left 5 months ago
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Very good
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Client
Good and very helpful
All the carers are good and very helpful. I have no concerns with them
— JE
Verified review (2397162)
Review left 5 months ago
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Very good
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Client
I trust them
My carers are lovely. They are helpful. They take care of my medications very well, and I trust them.
— AW
Verified review (2397159)
Review left 5 months ago
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Very good
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Skilful and knowledgeable
The carers are skilful and knowledgeable. They are okay. Some are better than the others, but they are all helpful to me.
— RP
Verified review (2397155)
Review left 5 months ago
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Very good
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Client
Very attentive
Mary is very attentive and works very hard, keeping my health in a good condition. She is a credit to your company. I would like to thank you for finding her.
— PP
Verified review (2397152)
Review left 5 months ago
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Very good
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Client
Lovely carer
Moon is a lovely carer. Always making & asking if I want a cup of tea. Of course, I gladly say "yes". So thoughtful of him.
— JM
Verified review (2397148)
Review left 5 months ago
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Very good
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Client
Very pleased
I am very pleased that I am looked after. Most of the time, by my own people (Filipino/Filipina) carers. It makes me feel comfortable and at home. Thank you for all your help.
— SJ
Verified review (2397146)
Review left 5 months ago
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Very good
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Client
Happy and pleased
My wife is happy and pleased with the care that she receives. Careers are very likeable and do their job really good.
— DC
Verified review (2397141)
Review left 5 months ago
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Very good
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Next of kin
Quality care
All my carers are very supportive and deliver quality care.
— LH
Verified review (2387599)
Review left 6 months ago
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Very good
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