I am well taken care of, especially by my casual carers J & J. All my carers are lovely, thank you!
— J E
Verified review (2087377)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your wonderful feedback! We’re delighted to hear that you feel well taken care of and that J & J, along with the rest of our caring team, have made a positive impact. It means a lot to us to know that you feel supported and comfortable with everyone involved in your care. If there’s anything more we can do, please don’t hesitate to let us know. Thank you again!
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Amazing staff
All staff are good, caring with love, looking happy and available for anything that we need. I want to say thank you very much.
— Leoun M
Verified review (2086678)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words! We’re thrilled to hear that our staff have been caring and attentive, bringing positivity and support to your experience. It’s truly our pleasure to be here for you, and your appreciation means the world to our team.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
My carers help light up my day!
My carers help light up my day especially these days where I feel so down even with the smallest things. My carer's smiles makes me happy as soon as they step on my doorway.
— P W
Verified review (2086454)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for sharing this beautiful message. We’re truly honored to know that our carers bring light and happiness to your day, especially during the tougher times. A warm smile and caring presence can make all the difference, and it’s wonderful to hear that our team brings you comfort and joy. We’re here for you, and if there’s ever anything more we can do to brighten your day, please don’t hesitate to let us know. Thank you again for your kind words!
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Helpful carers!
Thank you to all the ladies that visit me daily. They are helping me a lot with my medication, my personal care and a lot more! I am very grateful!
— Xi S
Verified review (2086481)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your heartfelt message! We’re so glad to hear that our team is making a difference in your daily life and supporting you with your medication, personal care, and more. Knowing that you feel grateful and well-cared for means everything to us.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Great care
My carers are doing a great job taking care of my husband.
— J T
Verified review (2087571)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your kind feedback! We’re so glad to hear that our carers are providing the care and support your husband deserves. Our team is dedicated to offering compassionate, reliable assistance, and it’s truly rewarding to know we’re meeting your expectations.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
You won't regret choosing them
I cannot recommend SD Care highly enough. Each person from the team that home care to my home has been warm, friendly, kind and very efficient. My home looks amazing now. You won't regret choosing them!!
— T O
Verified review (2086423)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for this wonderful recommendation! We’re thrilled to hear that our team has brought warmth, friendliness, and efficiency to your home, making a positive difference. It’s incredibly rewarding to know that you’re happy with our care and service, and your words mean a lot to us. Thank you for trusting SD Care and for sharing such a heartfelt endorsement!
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
I can't recommend SD Care highly enough. Each person from the team that have come to my home has been warm, friendly, kind and very efficient. My house looks amazing
now 😁 You won't regret choosing them.
— Funmi Oduko
T209836
Review left 1 year ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that our team has provided such a positive experience for you and that you’re happy with the results. Your kind words truly motivate us to keep delivering the best service possible.
It means so much to us
Thank you so much for the warmth and compassion with which you cared for my husband and for the kindness you showed us.
It means so much to us.
— AB
Verified review (2066542)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your kind and heartfelt words. We are truly honored to have been able to care for your husband with warmth and compassion during such a challenging time. It means a great deal to us to know that our kindness brought comfort to you and your family.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Thank you to our carers
Thank you for all your support to my wife. I know it's not easy. Thank you for your flexibility, this allowed me the respite that I need.
— JE
Verified review (2066531)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your kind words. They serve as a great source of motivation for our carers, reminding them of the difference they make. We will continue striving to improve our services to enrich the lives of our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Excellent service!
I would highly recommend SD Care to anyone in need of home care. Following my wife's hospitalisation, she needed assistance and we made new friends along the way.
The carers bring us joy with their daily visits and have guided us whenever we've needed help. We are extremely grateful.
— SF
Verified review (2066525)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your wonderful recommendation and for sharing your experience with us. We are truly touched to hear that our carers have not only provided the necessary assistance but also brought joy and friendship into your home. It’s heart-warming to know that we’ve been able to guide and support you during this time.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
We are happy
The carers take good care of my Mum. They are all kind and friendly.
We are happy with the service they are providing. Especially, from S and M as they've been our carers from the beginning.
— KE
Verified review (2066495)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your kind feedback. We are so pleased to hear that you and your mum are happy with the care and service our team is providing. It's wonderful to know that the carers' kindness and friendliness are making a positive difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
All carers are kind
All carer are kind and look after me. M and N know what i want and need, generally all of them are caring.
— EB
Verified review (2066485)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your thoughtful review. It’s immensely gratifying for our carers to know that their efforts have made a positive difference. We remain dedicated to enhancing our services to continually improve the quality of life for those we care for.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
All are kind and caring
Carers are all kind to me. They know what they are doing and know what i want.
R was very thorough and she's been with me since day one.
— Jacs
Verified review (2066439)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you feel well cared for and that our team has been able to meet your needs
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you team SD
I would like to take this opportunity to thank you and the team at SDC for your caring and understanding support over the last two years, especially J who has been exceptional.
— DF
Verified review (2066152)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful for your appreciation of our team's efforts over the past two years. It means a lot to us that we were able to provide the caring and understanding support you needed.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Great carers
The carers are very good. They know what they are doing, especially S.
— A W
Verified review (2066549)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your kind feedback. We’re pleased to hear that our carers have been providing knowledgeable and attentive care. Your satisfaction is very important to us, and we appreciate your trust in our team.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Such incredible staff
To all the staff,
I would like to thank you all so very much for the case and respect you showed to my husband in his last week of his life. You are wonderful, respectful & we could not have managed without you.
All the staff that went above and beyond for us. It is a great comfort to me that my husband received such wonderful case & you will all have a special place in my heart always.
— Amy B
Verified review (2066395)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your heartfelt message. We are deeply honoured to have been a part of your husband's care in his final days, and your kind words mean the world to us. It is a privilege to know that we could provide you and your husband with the support and respect you needed during such a difficult time.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Review from Google
My husband was cared for by SD Care in the last weeks of his life. Every member we dealt with was wonderful. The care, compassion and respect shown to my husband was amazing and they helped me support him at home. The carers went above and beyond to help in any way they could and their support was invaluable to us at a very difficult time. Thank you all so much ❤️
— Amy Louise Booker
T204347
Review left 2 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
Thank you so much for your heartfelt message and the thoughtful gift of chocolates. It truly means a lot to us to hear how our team could provide care, compassion, and support during such a challenging time. Our goal is always to offer the best care possible, and it’s incredibly touching to know we could help you and your husband when it was needed most. Your words and kindness will be shared with our team, and we’re so grateful for the trust you placed in us. Sending you strength and our deepest appreciation.
-SD Care Agency Team
Thank you everyone at SD Care
I would like to thank everyone at SD Care for all your help and for everything you have done for M. V was always very helpful and R has been a diamond. M, L and J have also been a great help when covering. I will certainly recommend SD Care to anyone looking for a home care agency and package.
— T M
Verified review (2046402)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your thoughtful review. It’s immensely gratifying for our carers to know that their efforts have made a positive difference. We remain dedicated to enhancing our services to continually improve the quality of life for those we care for.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Thank you!
Thank you for everything you and your team have done for Mum. Carry on your good work; it's a thankless task for many people. You all deserve so much better.
— C A
Verified review (2046401)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We truly appreciate your kind words. Feedback like yours is invaluable in motivating our carers and affirming the impact they have on the lives of others. We are committed to consistently improving our services for the well-being of our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
You have a good team
I am settling in well at home. The carers are kind and considerate. You have a good team, thank you.
— Sheila C
Verified review (2046400)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Your generous review means a lot to us. It inspires our carers to continue their dedicated work, knowing they are making a meaningful difference. We are focused on continually enhancing our services to better serve our users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
