Thank you so much and thank you for your kind and professional staff who we feel very safe looking after my husband.
— J J
Verified review (2032943)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very pleased!
We are very pleased with N, she is very effective and efficient working for my husband while helping me as well. She has the ability to persuade my husband to achieve daily tasks. I am very pleased and satisfied with the service we are receiving. Thank you.
— S F
Verified review (2032941)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Lovely carers!
I would like to take this opportunity to say that the carers who visit my father are lovely and have built up a good relationship with him and our live-in carer.
— A R
Verified review (2032940)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Thank you!
Thank you for all that you do for my Mother. Since your care started she looks much better, her mood has also improved and she looks brighter. Thank you for all that you do. Our family is very grateful for your help.
— Anonymous
Verified review (2032937)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
I am happy!
I am happy with L and C. They are very caring. Thank you to everyone.
— S S
Verified review (2032952)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
I have been working for SD Care Agency for almost six years now. I can say I am proud to be part of this incredible team. At SD Care. everyone found the best quality of care. Don't hesitate to get in touch if you need high quality of care. Highly recommended!
— Silvia Pera
T185587
Review left 2 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
Thank you so much for sharing your experience with SD Care Agency. Your dedication and pride in your work are truly inspiring. Thank you for your commitment to delivering the best quality of care!
Caring provider!
I wish to thank SD Care who looked after my wife during her last days. They've been extremely helpful with great carers.
— G F
Verified review (2019739)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
An excellent caring provider
The care workers themselves who care for me are very good at their jobs. They all are very caring. The company itself is a very good provider. I am far better here in my home with my husband rather than in a care home. I am happy.
— A B
Verified review (2019737)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very caring!
Very caring towards all the family.
— Keith B
Verified review (2019735)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you!
They are good at their jobs.
— Anonymous
Verified review (2019733)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
An extremely caring agency
Carers were all fantastic. Some carers provided care consistently so we got to know them well. They were all very caring, respectful and supportive in their manner towards our father and us, as the family. This made a big difference to us at a very difficult time. We would particularly like to thank all the individuals who helped us. We would certainly recommend this agency.
— Anonymous
Verified review (2019730)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very helpful and considerate carers
Very helpful and considerate. They do shopping on occasion. They keep regular time.
— Norman J
Verified review (2019726)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
My caring carer
I look forward to my regular visits. It never lets me down. We discuss many things. My carers look after me and my meds. My medications are also kept in stock, I never run out. My carers make me so happy and contented. My thanks to my carers for giving me a good life.
— M G
Verified review (2019725)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Helpful and caring
M is very supportive, helpful and caring. She anticipates needs. I can't speak highly enough of her.
— J R
Verified review (2019702)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We deeply appreciate your kind review. It greatly boosts our carers' morale and gives them a sense of satisfaction, knowing they have positively impacted someone else's well-being. We are committed to continually improving our service delivery to enhance the quality of life for our service users.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thoughtful and highly professional
M makes my day begin with her cheerful smiling face and laughing eyes. She brings joy into my life, she is thoughtful and highly professional in her duties. Her enthusiasm rubs off on me. She sets a high standard, never showing how tired she must be. Tenderness; diligence; professionalism, her watchwords.
— Roger S
Verified review (2019699)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you for going the extra mile
My mother had a fall at home while I was working. They helped my Mum contact help and they stayed with her the whole time and kept me updated. The carers were very competent and knew what they were doing, especially in an emergency situation. I have spoken to social services and recommended SD Care and mentioned how grateful I am with all their help and support to my Mum and to our family. Thank you.
— R H
Verified review (2019691)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Review from Google
The best and most reliable team and care provider in the UK.
— Ronnel Nobleza
T173989
Review left 2 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We are really grateful and appreciate you taking the time to share your experience with us.
SD Care goes the extra mile
Our family was very pleased with the support the company and the carers gave to our mother, especially during her last day. They supported us in every way they could. We are extremely grateful.
— J K
Verified review (1987488)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very good
My carers are very good. They help me every day with my meals and medication. I receive good help from them. They also do other things I cannot do which I appreciate.
— T S
Verified review (1987485)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very caring provider
Very caring provider. I have the same 2 carers, 4 times a day from Monday to Saturday. On Sundays, I have 2 different carers, 4 times a day. All are very good.
— Lesley T
Verified review (1987483)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
