I am very happy with my carers, they are very professional and they look after me very well. Well done, SD Care, they have the best carers.
— K B
Verified review (1987481)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Amazing company
I want to give 5 stars to SD Care for everything that they do for my Mum. I'm very happy with everyone.
— G K
Verified review (1987478)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
We are very fond of our carers
All the carers we have had all been very caring and happy. My husband is often laughing out loud with them. They are always caring about how I am. Very fond of them all.
— Peta H
Verified review (1987477)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
They are very good
All my carers are good. They are brilliant. They help me get by every day. I am extremely happy with their help.
— D M
Verified review (1987476)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very good carers
V and J helped me a lot. They are very good to me. Thank you all for your help and support.
— Ame B
Verified review (1987489)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very good and polite carers
They seem to be very good, always polite. Overall the care my Mother gets is extremely good.
— Paul B
Verified review (1987482)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Good to very good carers
The carers are good to very good. They helped me a lot.
— D B
Verified review (1987480)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
My carers are stars
My carers are brilliant. They always go the extra mile for me. They always accommodate me every time I have an appointment outside. They do my shopping and take care of my cat. They are absolute stars.
— J C
Verified review (1969266)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
I appreciate your support
Thanks to you for supporting my Mum and our family during this difficult process. Your carers are absolutely wonderful and caring.
— T M
Verified review (1969265)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Ever so grateful to SD Care
Thank you to W and K, they became family to our hearts. They were very good to my Mum and to us especially before my Mum passed away. They were there for my Mum and our family when my Mum passed away. We are ever so grateful to them.
— L B
Verified review (1969264)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Absolutely lovely carers
My carers are absolutely lovely. The order of my care is absolutely vital, which is working very well for me and my husband. They are helping us a lot, the best they can, especially when my husband needed to go to the hospital.
— J E
Verified review (1969263)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
I like my carers very much
My carers are very good. I like them very much, they help me with the things I need. They are very helpful. W and A are a very good match, they work well together.
— A B
Verified review (1969260)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Competent staff
I'm very happy with all the staff that SD Care Agency send to us. They are very competent and very well trained. We have worked with SD Care for the last few years and we want to continue.
— H H
Verified review (1969258)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Professional
Thanks to all the lovely staff
Thanks to all the lovely staff who cared for my wife in the final weeks, especially L and M. They were so patient and loving. We could have not managed without their skills and advice.
— T P
Verified review (1969254)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
They've been angels to us
Thank you so much for caring for my husband in the last month. You have truly been angels to us in time of need. God bless you with peace and happiness.
— Anonymous
Verified review (1969249)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Excellent care
Thank you for organising care for my mother in particular, I was so grateful for the excellent care M gave to my mother. My mother had terminal agitation and M's skills calmed her and the beautiful music she played to my Mum helped calm her troubled mind. M stood out for us with her kindness and gentleness toward both of us.
— A M
Verified review (1969247)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very good carers
E, M and my other carers do their job very well. They help me with everything I need.
— A W
Verified review (1969259)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
This person left a star rating but no comment.
— Liezel San Pedro
T159980
Review left 2 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We are really grateful and appreciate you taking the time to share your experience with us.
Thank you
Thank you for all the support and care you provided after my operation. The staff you sent were very caring and professional.
— S B
Verified review (1946447)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very grateful to SD Care
I am very grateful to SD Care for the support that you provided for my mother. All your carers were wonderful.
— L P
Verified review (1946446)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
