A very caring provider. She remembers the needs and habits of the client and serves accordingly. The order of work is smooth and efficient but never compromises on quality. She concentrates at work even when the client is doing a boring exercise or duty, pays attention to the client and takes care of safety.
— Siuding A
Verified review (1858353)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Helpful in every way!
My carers are very helpful. They take care of me, all of them are excellent. Thank you. The management is also very helpful to me, I see one of them every month to check if the carers are ok and they are all good.
— Ann C
Verified review (1858349)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Good service and carers
They provide a good service, from personal care, meal preparation, medications etc. I get good service from my carers when it comes to making breakfast, personal care and showering. I have to take my medications on time which A helps me with.
— Susan N
Verified review (1858347)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Making my husband's end of life better
The carers are making my husband's end of life better. They are nice and kind.
— Louise H
Verified review (1858332)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Wonderful carers!
Our carers are wonderful. They bring joy and we look forward to seeing them every day. We are very fond of K, just simply wonderful.
— Trevor H
Verified review (1834212)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Good carers!
My carers are good. They help me with my meals, medication, with my legs putting bandages on, and respecting me doing things I can do and still want to do.
— Joan N
Verified review (1834199)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very helpful to me
They are very helpful to me, I like them to be around, they always care for me and are very helpful to me! Thank you.
— Ann S
Verified review (1834197)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
They are all lovely!
They are all lovely and the two that came yesterday are particularly kind and sweet, the carers go the extra mile when they need to.
— Anonymous
Verified review (1834193)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very good
K is very good, best fellow! R is good. I am happy and satisfied with my current carers and care. Thank you SD.
— David B
Verified review (1834173)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Friendly, professional and very kind
I had carers from this agency for five months. They cared for my husband. They were friendly, professional and very kind, maintaining his dignity at all times and being respectful to me, without SD Carers, he could not have remained at home until his death, which was his dearest wish. I would recommend this agency.
— Dreda T
Verified review (1834161)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Thank you very much for all your help!
Thank you very much for all your help and the care, understanding and professional care from the carers who have been looking after my mother. It's greatly appreciated!
— RVR
Verified review (1834167)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Thoughtful and caring
A very thoughtful and caring service from kind and professional people.
— Jennifer G
Verified review (1834214)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you friends at SD Care!
I am thankful to everyone, my carers are ever so helpful, I couldn't ask for more.
— Diana M
Verified review (1834189)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you!
They are all doing well.
— Joan
Verified review (1834176)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
I had Carers from this Agency for 5 months. They cared for my
husband. They were friendly, professional and very kind, maintaining his dignity at all time and being respectful to me.
Without S.D. Carers he could not have remained at home until his death which was his dearest wish.
I would recommend this Agency.
— Dreda Todd
T131252
Review left 2 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We are really grateful and appreciate you taking the time to share your experience with us. Thank you for using our services.
Caring provider
We were initially nervous about how the care package for J would work but right from the outset, the care provided was great. Our day sessions were on time and our waking hours provision was very professional. J was always happy to see his carers who looked after his needs in a kind and dignified way. The care provided made J's final month of life much more bearable.
— Mark T
Verified review (1818823)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Brilliant to have the care we have!
What we like most about the care we are receiving, A, W and the rest of the carers are prompt when I need to call for clinical and medical attention from my husband. They are guiding me very well, I am very eager to work with them and couldn't ask for more. Me and my husband are very satisfied with the service.
— Dreda T
Verified review (1818852)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Helpful carers!
Everything is working well. The carers coming in here are always helpful to us. Everything is stable. Thank you!
— Peter S
Verified review (1818861)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
A very caring and experienced provider
She encourages me to walk. My care improved a lot just within a week. Thank you L!
— Amy S
Verified review (1818860)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
We are so grateful for your kind review. This is so important for our carers' morale and gives them a sense of satisfaction that they have contributed to someone else's well-being. We will continue to try and improve the quality of our service delivery to offer our service users a better quality of life.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
Trustworthy and very reliable company highly recommended
— Sundas Khan
T129073
Review left 2 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We are really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
