Working Feedback

SD Care Agency - Guildford

54 Chertsey Street, Guildford, Surrey, GU1 4HD

Excellent rating from 826 reviews

5 out of 5 stars

919 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Very good company, friendly work environment. Supportive team and managers.

— Agnes angel

T118796 Review left 3 years ago
This review complies with Google's policies.

Reply from SD Care Agency - Guildford

We are really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon

Review from Google

5 out of 5 stars
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Good Company & great staff.

— Sajid Khan

T118797 Review left 3 years ago
This review complies with Google's policies.

Reply from SD Care Agency - Guildford

We are really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— MUHAMMAD KASHIF

T215412 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— mubashra abdulrazzaq

T118798 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Best care agency in London and Surrey area.

— Rijul Gupta

T118322 Review left 3 years ago
This review complies with Google's policies.

Reply from SD Care Agency - Guildford

We are really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Basha Miller

T117489 Review left 3 years ago
This review complies with Google's policies.

Reply from SD Care Agency - Guildford

We are really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon

Very kind and helpful

5 out of 5 stars
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I was very kind and helpful to me at night care. She was very nice and I like her so much. I wish for her to be my regular night carer when possible. Thank you.

— Julie W

Verified review (1747953) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client

Thank you!

5 out of 5 stars
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Thank you for all the help you provided for my wife. Thank you especially to I, the night before my wife passed was seemingly stressful but I thank I for being so patient, kind and helpful during difficult times. Thank you to all staff that took care of my wife, I am very grateful.

— Anthony P

Verified review (1747951) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Absolutely helpful!

5 out of 5 stars
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The carers are nice, polite and absolutely helpful to us, especially to my husband. I cannot do so much without them. Helping my husband with personal care, helping him to exercise while playing his favourite music. Our carers are absolutely brilliant.

— Catherine H

Verified review (1747945) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Happy!

5 out of 5 stars
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My mother is very happy. The carers make her laugh. They help us so much, especially with my mum's meals and medications, she seems happy here. Thank you!

— Richard N

Verified review (1747939) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Dedicated care team

5 out of 5 stars
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Thank you so much for all the care and attention you have given to Mum, Dad and all the family over the last few years. We cannot express just how much we have appreciated the dedication of the care team and miss their visits. Best wishes to you all.

— Hilary S

Verified review (1747937) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

A special thanks!

5 out of 5 stars
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M's family would like to thank all the carers who visited her after she went to the hospital and who were so kind and helpful in looking after her. We could not have managed on our own. A special thanks to the team who visited on the day just after she died and also attended to her during what was a distressing time for all of us. Thank you so much.

— Mary A

Verified review (1747931) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Thank you for being part of my journey!

5 out of 5 stars
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Thank you for all your support, care, kindness and your ability to help even at short notice. Each and every one of you is so special and I am very lucky to have had such a great care team around me! I will never forget all you have done for me. Keep doing what you do best!

— Tanya C

Verified review (1747928) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client

Lovely people

5 out of 5 stars
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I am thankful for all the carers you are giving me and supporting me. All of the carers are so kind and very caring. Thank you for everything.

— Julia W

Verified review (1747927) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client

Always cheerful and smiling

5 out of 5 stars
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Generally always cheerful and smiling, the carers are considerate and understanding even though the patient may at times be difficult. The office communicates well and does its best to accommodate the client's requirements.

— Det F

Verified review (1747921) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Thank you to all of you!

5 out of 5 stars
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Thank you to all of you who helped care for R for the past two and a half years since mid-December 2020.

— Sandy F

Verified review (1747917) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

First-class!

5 out of 5 stars
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I remembered clearly one day, I had a bad dream, I dreamed of my late Dad, E held my hand as he saw that I looked scared. I felt comforted, he is an ace, a first-class for me on that day. We are also very pleased to see R back again, after some time. They all have a good sense of humour. They always make sure that I have sit-down conversations with them, I find conversation as important as physical care.

— Pamela W

Verified review (1723321) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client

Excellent service! 5 stars!

5 out of 5 stars
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In the beginning, the house of my brother-in-law was such a mess but B did an amazing job after she came to his care. We appreciate that B keeps updating us all the time. V and E are brilliant too, however, B is five-star, we know that J is very responsive to her and communicates with her, we are seeing so much positive improvement. There is continuity of care. Our carers really know J and what they are doing and do not just show up but are actually very caring.

— Mark

Verified review (1723315) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Helpful!

5 out of 5 stars
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They help me with everything I need. My carers are very cheerful people, I feel nice to have them around.

— Joan P

Verified review (1723306) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client

Happy and satisfied!

5 out of 5 stars
workingfeedback logo
I am very happy and satisfied, routine time is suitable for me as well. B looks after me very well, she is very reliable and makes me feel well attended to.

— Margaret G

Verified review (1723302) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client