SD Care Agency - Guildford

Thank you

They all have a lovely smile & already know what I need. What do I do without them? Thank you!

— RR

Verified review (2387597) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very helpful

All my lovely carers are very helpful. They always include me in every task. I love how thorough they are.

— JP

Verified review (2387575) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Recommend SD highly

SD has proved to be an exceptional agency. From the very beginning, there has been a cheerful atmosphere and excellent personal attention for our Mother. Every carer is kind, respectful, and empathetic. Our family recommends SD highly

— JP

Verified review (2387567) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

Very good

I like my carer because she is very good to me!

— CN

Verified review (2387563) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Testimonial

I am happy with all the carers that come to me. They are very good and very thorough, and I don't want to change them as they do a good job. They didn't miss out on anything from the cream on my skin to tooth cleaning. Even helping me with eyedrops because I have sore eyes. And they are checking on my leg, which is the problem at the moment. They are very good, and they remind me of my tablets

— ES

Verified review (2384388) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Testimonial

All my carers are trying to do their best, and all are willing to help & kind

— RMD

Verified review (2384374) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Excellent

Excellent! No complaints. They are looking after me extremely well. I love them all; they cheer me up. I always look forward to who's coming.

— RR

Verified review (2384370) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Staff is good

We wish to say that we are happy with ongoing care. The staff is good in what they do. Thank you

— Anonymous

Verified review (2364508) Review left 7 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Amazing!

Thanks again for all your help sorting out care for my mum. Viki is amazing!

— NB

Verified review (2364506) Review left 7 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

Very good

Margie is very good. She is good in her job. She helps me and I am grateful for her help always

— EN

Verified review (2364505) Review left 7 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

I am grateful

Mary is very good. She looks after me very well. I am grateful.

— LH

Verified review (2364504) Review left 7 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Carers that uplift my soul

Whenever my carers arrive, they cheer me up straight away. They help me in many ways and anticipate my wishes very often. I always feel better after their visit. I am so pleased to have all of them.

— ES

Verified review (2364503) Review left 7 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Looks after me beautifully

Mary looks after me beautifully. She comes with a smile in the morning, which always cheers me up. She does an excellent job in caring for me & I am getting fond of her, she is amazing & I couldn't say more

— RR

Verified review (2364502) Review left 7 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Kind and considerate

Your carers are wonderful. They come three times a day to look after my husband, R, who is 98 and is bed-bound. Every single one that comes is kind and considerate, and smiling. They look after my husband so beautifully. I cannot wish more for better people to look after us

— JC

Verified review (2342516) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Everybody is nice

All my carers are alright. Everybody is nice.

— JS

Verified review (2342511) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

I love them all

I do appreciate all my carers. Thank you very much. I love them all to bits

— JE

Verified review (2342509) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very caring

On the whole, they are very caring. It's nice to talk to them. I am very comfortable with them. Thank you for coming

— RT

Verified review (2342503) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Thanks to all the carers

Thanks to all the carers. They help me a lot.

— GO

Verified review (2342499) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

SD Care Agency - Guildford

She is a very good carer. I like her a lot.

— AU

Verified review (2342495) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

All very good

My carers are all very good. They work hard

— MP

Verified review (2342489) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client