SD Care is the best company we've had as the carers are very good because they are always careful and gentle in handling my wife. They are very considerate. My wife always forms a connection with the carers, especially to S. I am happy that the carers give suggestions that are very helpful to my wife. I like the carers because they try their best in what they are doing and they treat my wife with respect. They are very caring and thorough. SD Care staff are always polite.
— Roy L
Verified review (1683077)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very hardworking
I like our carers. They are very hardworking, they do everything that is required including doing exercise for the legs of my Mum. They take care of my Mum every day. Carers always ask me and consult me with regard to my Mum's care which I appreciate. They suggest things like what kind of wipes are best to use or anything that will be helpful to my Mum.
— Paul B
Verified review (1683074)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Brilliant care provider
Carers are brilliant and the care is excellent. Carers are very good at communicating and when it comes to the care that they are giving to my Mum they are very trustworthy and if they have concerns with anything, they immediately inform me which I appreciate. SD Care is very supportive and approachable. Every time I call the company someone is available to talk to me and listen to my concern.
— Hilary S
Verified review (1683072)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very good care
The care we are receiving is very good. Our carers mainly the main carer, are all very respectful of my wife and our family. We appreciate that they are always keeping us informed of whatever my wife needs. They are very brilliant at communicating and very supportive, they have the willpower to do whatever needs to be done even if it is difficult at times and to do what is necessary for my wife's care. All I can say is nothing but very good.
— Eddie T
Verified review (1683070)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Nothing but brilliant
We are absolutely happy with the care my partner is receiving. We have never had any single complaint since day one. Our carers are very efficient and they know what they are doing to my patient's care. They are friendly to our family and very conscientious. They are absolutely brilliant. We are very satisfied. The office staff are very good, too. My partner goes on and off in the hospital, and they always make quick arrangements whenever he is due to come home to receive cover as soon as possible. Our relationship is nothing but brilliant with SD Care as they are very good at communicating, very caring and very helpful. We are absolutely very happy and very satisfied.
— Samantha
Verified review (1683068)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Dedicated carers
My carers are always kind, compassionate and professional in the care they provide. Even when I’m feeling low they are always here with a smile that brightens my day. The care they give me is exceptional and I couldn’t wish for better.
— Pamela W
Verified review (1679519)
Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Review from Google
The care, love and support we received from all staff was exceptional. Excellent from start to finish. Always professional and thoughtful on all fronts. Would recommend the whole company wholeheartedly. The care was just not for the client it was given to me as his daughter from everyone. Five stars are not enough.
— Wendy Taylor
T95943
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We are really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Just superb
The carers are fantastic, just brilliant, and the service is superb. Staff are always on time and have even changed the timings of the calls to suit my father's needs. Very respectful people, always present and prompt, if they are delayed, they ring up to inform us. Everyone is lovely and bubbly, even the apprentice. There is mutual respect between the staff, which is great.
— Wendy T
Verified review (1675102)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
We couldn't do without the carers
My father is happy with the service and so am I. His condition has deteriorated lately so we couldn't do without the carers. Thanks to them, my mother can also get some respite. Thank you!
— Sarah F
Verified review (1673860)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very happy
Having the same carers all the time has been the best thing for my husband. He got to know them and build a rapport. We are very happy, no concerns.
— June T
Verified review (1673859)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Review from Google
Excellent service, very qualified carers! Highly recommended!
— Ramona Radu
T94177
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
Great place to work. Feels like Home.
— anncina varghese
T94178
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
A brilliant company who looks after every needs of clients and workers.
— Locardia Nyoni
T94109
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Amazing company
I love this company.
— Anonymous
Verified review (1672859)
Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Staff
Review from Google
Very friendly
— Saeed Hassan
T94077
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
Been working with this company for a couple of years now. I do witness the humble beginning and to the successful status where it is today. The company is compose of well diverse individuals sharing a common goal; to deliver the much needed care and support of the clients. Work loads can be arrange to suit up the carers availability. Im proud to be a part of them.
— Mike Sierra
T94078
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
Excellent people, excellent services and excellent company.
— THOMAS TSE
T94079
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
SD Care is the kind of company that will trust you to do independently for the client and supports you in the best way possible. A good field to hone your skills and passion. Kudos to the team! 🙏🏼
— Brice Flores
T94080
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
SD Care is a fast-growing company and a wonderful place to work! Everyone is authentic and loves what they do. The managers are always willing to help and will take time out of their day to dedicate to helping you if needed.
— roxanne rostata
T94081
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
This person left a star rating but no comment.
— Rubina Nazli
T94065
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
