T94066
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
very good service and extremely cooperative & friendly Staff members.
— amman khan
T94067
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
SD Care is an exceptional team to work with. They are committed, always there for their client and respond quickly and effectively to ensure the wellbeing of their clients remain at the centre of what they do, I'm happy to be part of such great team and I recommend SD Care for anyone looking for carers to look nowhere than SD Care.
— Mavis Danso
T94025
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
Everyone is very nice they are very welcoming, everyone in the office and the carers are so kind and caring and very well spoken. Would advice anyone to join the firm!
— cram.420 Pasco
T94026
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
This person left a star rating but no comment.
— Kamran Ilyas
T94027
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
My carer cheers me up
My activity levels have increased quite a bit since the care service started. I haven't been the same since the pandemic, my mood has been up and down, but my carer cheers me up and makes me feel special.
— Susan N
Verified review (1671904)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Great service
The carers are godsent. They come very day and make sure Mum stays hydrated and is well-fed. Thank you, everything is great!
— Richard N
Verified review (1671903)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Really helpful
My mother has a very positive relationship with her carers. They engage with her and make an effort to get her to talk which is really helpful.
— Nick N
Verified review (1671902)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Carers are excellent
My husband really enjoys having people coming over. The company is very good for him and the carers are excellent.
— Brenda G
Verified review (1671900)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Great help
I am very pleased with all my carers, great people and great service. M is especially good, kind and professional, she really is great help!
— Alex W
Verified review (1668944)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
So caring
My carers are brilliant, I have no concerns. Everyone is lovely, very nice people and very caring.
— Stephen H
Verified review (1668943)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
We really like the carers
We really like the carers who are coming. They keep my father company and always cheer him up. Thank you so much for everything.
— Hiet N
Verified review (1666938)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Great!
Thanks to the carers I can finally have some respite. They talk to my husband and make sure he is always dressed and washed properly. They cheer him up and get him to exercise which is great!
— Catherine H
Verified review (1666937)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Helpful and reassuring
Having carers prompting my Father to eat and drink properly has been very helpful and reassuring for me and my sister. Thank you, we are grateful for your help.
— Tina M
Verified review (1666935)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Wonderful carers
The carers have been wonderful, no concerns, we are simply very happy and really like everyone.
— Donald K
Verified review (1666940)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very happy
The carers are doing a wonderful job. They interact with A a lot and keep her active, we are very happy, no complaints.
— Graham P
Verified review (1664299)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
A great carer
W is a great carer and also other carers are very nice. We are so pleased with the service provided and appreciate having regular carers all the time.
— Susan T
Verified review (1664295)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Good job!
All carers do a very good job. My wife seems so happy when the carers walk in. She cannot speak but I can tell her face lightens up, good job! Thank you so much.
— Roy L
Verified review (1664293)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
No concerns
So happy with the carers. Everything they do is working well. No concerns.
— Shirley B
Verified review (1664301)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Kindness and compassion
On behalf of my wife and myself, we would like to say a big thank you and happy Christmas to all the carers. A big thank you to those of you that are working today and a special thanks to those who have cared for my wife over the last year, you really make a huge difference to our lives with your care, kindness and compassion. May 2023 bring you all good health and happiness.
— Andy W
Verified review (1658453)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
