Excellent provider of care. Compasionate and Caring team staff. Inclusive patient centered care management. Most importantantly well lead team. I highly recommend SD care agency.
— Herman Ramos
T80622
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
This person left a star rating but no comment.
— alina mihalciuc
T80623
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
The team at SD Care is so easy to work with. They give clear instructions on what should be done and trusted my skill without any questions. Aside from the great working experience, their service for domiciliary care are also very professional and we definitely recommend.
— Wise Amp
T80513
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
This person left a star rating but no comment.
— Ghergu Anca
T80514
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
Thank you SD Care I worked with them and they are great, fantastic and honest people
Thank you for all support!
— Deni Ama
T80515
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for visiting our website, we hope you will visit us again soon.
Review from Google
Working for SD Care for the last 8 years has been an amazing journey with ups and downs, and lessons to be learned. Our company culture was what motivated me and kept me going. I was always been encouraged to work in a team and we have been very successful for doing so. As Tony Hsieh once said: "If you get the culture right, most of the other stuff will just take care of itself."
— Georgiana Raduica
T80486
Review left 3 years ago
This review complies with Google's policies.
Reply from SD Care Agency - Guildford
We're really grateful and appreciate you taking the time to share your experience with us.
Empathetic and compassionate provider
We, as a family, feel very lucky to have this team looking after my mother. They are very kind, gentle and cheerful always. The agency has been extra helpful this month with additional care needed for a family bereavement. The team gave extra time when needed and helped with liaising with social services. This is a very professional, empathetic and compassionate provider. We are more than happy to recommend. Heartfelt thank you!
— Hilary S
Verified review (1636538)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Other relative or friend
So pleased they care for my husband
The carers are lovely, always on time and get on well with my husband even when he has the odd down day. It's good to see the same carers even when our most regular one has a day off.
— Helen W
Verified review (1636535)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Very reliable and caring provider
I am very happy with the service and care provided by SD Care Agency. The carers are caring and cannot do enough for me.
— Raymond C
Verified review (1636532)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Excellent carers
Excellent carers, they are kind-hearted, hard-working and happy people, W and A are my favourite carers.
— Bruce R
Verified review (1636531)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Always caring
Whoever comes is always caring.
— Roy L
Verified review (1636537)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Tidy and reliable
Good care, friendly, clean and tidy and reliable. Always on time.
— Mark R
Verified review (1636536)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
A big help to me
A and W are very very good. They do a lot for me if I need it, they are a big help to me.
— Ann S
Verified review (1636534)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Excellent provider
They are always happy and cheerful. The care they give is amazing and I like them very much.
— Brenda O
Verified review (1636533)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
10 out of 10
They are the best, 10 out of 10.
— Joan P
Verified review (1636529)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Staff
Very caring
Very caring, helping and punctual caring provider.
— Anonymous
Verified review (1636528)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
A caring provider
B cares about J's welfare and has won his confidence. She has made a big difference to his demeanour.
— Janet P
Verified review (1632533)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Excellent job
J and G are doing an excellent job together, being gentle, caring and considerate in what I see as never being an easy task. They make a good team.
— Det F
Verified review (1632527)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Carers are very good
They are helpful and kind. They're giving medicine properly and efficiently. They make me coffee and a sandwich. They are very caring and have good humour. They clean me properly, carers are more like friends.
— David B
Verified review (1632531)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
SD Care Agency
I would highly recommend SD Care and we can always contact them with any concerns.
— Patrick W
Verified review (1632532)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Neither good nor poor
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?