We as the family are extremely happy with the care SD Care give helping with my mother. The team always arrive with a cheery disposition, are very kind and gentle. They constantly keep us up to date with how mum is doing, informing us of her ups and downs and any extras she may require. We all feel this is a very well run provider, offering a very professional, sensitive and compassionate service and are happy to recommend. Thank you team.
— Hilary S
Verified review (1608166)
Review left 4 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Other relative or friend
Testimonial
Very reliable carers. Good service. Get along with clients.
— Anonymous
Verified review (1608168)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
I generally think they are all excellent, no problems.
— Jacs C
Verified review (1608167)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
Carers are very helpful and I'm extremely satisfied with the service provided by SD Care.
— Carol H
Verified review (1608164)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
Reliable, efficient and kind. The carers and admin team are great.
— Ginette W
Verified review (1608162)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
The carers and supported team are helpful.
— Roy L
Verified review (1608160)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
Excellent care, carers are friendly, I received the care I need. They are all very good.
— Pamela E
Verified review (1602072)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
Wonderful carers, makes me happy that they are here.
— Judith L
Verified review (1602071)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
Very satisfied with the care provided, your staff are caring and considerate, and all do a very good job for which we are extremely grateful. My husband has become quite appreciative, all the staff we have had are very good.
— Margaret H
Verified review (1602069)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
They provide excellent service, W is good, 10 out of 10. A is good as well, G is lovely, A is good and we have a nice chat. SD Care people make me happy all the time, I'm very happy.
— Bruce R
Verified review (1602068)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered to you.
Testimonial
Excellent, happy.
— Joan B
Verified review (1602067)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Testimonial
They're very good, they are very helpful and know the routine.
— Ann E
Verified review (1602066)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Testimonial
E is my best friend, not only a carer, she is helpful and professional.
— Margaret P
Verified review (1599469)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Testimonial
These carers are so comforting to have around. Knowledgeable and competent. K goes above and beyond what is required including giving my husband massages and nothing is too much trouble. I know we are in safe hands.
— Helen W
Verified review (1599468)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Testimonial
My carers are professional and very helpful to me. I'm very happy with all my carers.
— Elisabeth H
Verified review (1599466)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Testimonial
E and C are lovely and kind.
— Chrysoulla N
Verified review (1599465)
Review left 4 years ago
This review was collected via testimonial.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
SD Care Agency - Guildford
Excellent.
— L B
Verified review (1597689)
Review left 4 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
I am happy with my carers
I am happy with my carers. I don't want to change anything.
— Anonymous
Verified review (1597688)
Review left 4 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
SD Care
I have found my carer is more than an expert. I am very satisfied with the way she is attentive and is very efficient with the cheerful and encouraging attitude. This is conducted in a very pleasant manner but always in an efficient and with close attention to details.
— Fred W
Verified review (1597687)
Review left 4 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
An excellent provider
The provider pays great attention to detail from the first instant. We were visited on more than one occasion by the representative who gave us lots of information and answered all our questions fully. The carer who attended on a daily basis was very trained and friendly and open. We are kept fully informed of any changes that are to be made to the daily routine and asked for our approval. We are very happy with the service.
— Eddie T
Verified review (1597685)
Review left 4 years ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you for your positive words and compliments. We are delighted to hear that you are happy with the care delivered.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
