SD Care Agency - Guildford

Lovely, kind & brilliant

I wish to extend my gratitude to all the lovely, kind & brilliant carers who look after my Mum

— JT

Verified review (2342358) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

So happy and grateful

My family are so happy and grateful with the care you continue to give my parents

— VC

Verified review (2342351) Review left 9 months ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

Excellent carers

The care is brilliant, and the service provided is very good, and happy with all the carers.

— MI

Verified review (2330319) Review left 9 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

I am very satisfied

The carers are very good to me and I feel very well cared for. I am very satisfied with the carers and the service

— JC

Verified review (2330470) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very grateful

I am very grateful to my carers. They look after me with so much care and consideration.
Thank you

— PB

Verified review (2331821) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Working out well

I am happy with A and R. It is working out well as they are very efficient, on time, and really work hard

— MB

Verified review (2331826) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

All the best

Wishing you all the best for Christmas and the coming new year. I've had a wonderful year with your carers. You've got a great team out there. I love them all so much

— RR

Verified review (2331835) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Best carer I ever had

My current carers are the best carers I ever had. I like them very much. I would recommend your service to my friends. I am really happy

— SR

Verified review (2330356) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very happy

Very happy, very satisfied, we always have a laugh

— AC

Verified review (2330480) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

I just want to thank you all so much

With the careers coming, I am very, very satisfied. They do everything I ask. I just want to thank you all so much. Thank you. I think you are all wonderful.

— JJ

Verified review (2330522) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very good carers

Wonderful, prefer keeping the same carer and is happy with the service provided and can't think of any improvements.

— AW

Verified review (2330307) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

The carers are excellent

Your carers are wonderful. They all come here with a lively and cheerful smile on their face. They get you laughing. They get you talking, and we all have a really good laugh. The carers are excellent and always open for suggestions. I am very happy with the way I am being looked after.

— RR

Verified review (2330315) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

They are very caring

All my carers are lovely. They are very caring, they are very good to me, and I feel very well-cared for.

— JJ

Verified review (2316266) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

I am satisfied with the carers

I am satisfied with the carers, they are very good to me and I feel well-cared for.

— JC

Verified review (2316260) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

I like my carers very much

I like my carers very much. I would recommend them to my friends. They treat me well. I am happy

— SL

Verified review (2316257) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very happy

Very happy. Very satisfied. We have a laugh and a giggle

— APC

Verified review (2316253) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Thank you all for all that you do for me

To all the carers who are coming, I am very satisfied, and I just want to thank you all for all that you do for me. I just think you are wonderful

— JJ

Verified review (2316250) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

All my carers are alright

All my carers are alright. I like Julius & Nandia, particularly as they know

— RP

Verified review (2316241) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Great people, great service

The careers are very polite & very happy people, they are always smiling and ready to do anything for you. The career looks after me very well, and they are always there whenever we need them. I am very pleased with them.

— LH

Verified review (2316234) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

It gave me great confidence and trust

Mary is my carer, she looks after me from the start. It gave me great confidence & trust. She is very kind and lovely. She already knows me & how to care for. Other careers are also so lovely too

— CM

Verified review (2316231) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client