Working Feedback

SD Care Agency - Guildford

54 Chertsey Street, Guildford, Surrey, GU1 4HD

Excellent rating from 826 reviews

5 out of 5 stars

919 total reviews

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Latest Reviews by Working Feedback

My care givers are fantastic

5 out of 5 stars
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My care givers are fantastic, we are good friends. They come to see me every day and take care of all my needs!

— Kenneth D

Verified review (1549224) Review left 5 years ago
This review was collected via testimonial.
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Great work!

5 out of 5 stars
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My husband's carers are very nice. The morning call was a little bit early in the beginning but now they have changed it and we are very happy. Thank you for the great work.

— Jill H

Verified review (1548293) Review left 5 years ago
This review was collected via testimonial.
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Very pleased

5 out of 5 stars
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My carers are so funny, they always cheer me up. I am an old man but I still have a sense of humour. With them I am never lonely, they keep me good company indeed. They help me a lot but they also promote my independence. I am very pleased, thank you.

— Alan B

Verified review (1547077) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello A,

Thank you for making an effort to write this review for us. Such kind words made our day and I am sure will keep our carers on the right track. Thank you so much!

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Such a sweet lady

5 out of 5 stars
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My lady carer is so sweet. She comes in every day and keeps me company. I would be so lonely without her. She also washes me and makes me good food. I am very happy.

— Cyril L

Verified review (1546262) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello C,

Thank you so much for your kind words. This review means so much to us and we are glad to have you as our client. Our Carers stay motivated and inspired if they get such beautiful feedbacks in return.

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

The carers are cheerful

5 out of 5 stars
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Dear SD Care, I am very happy with everything you do for me. I have no complaints. The carers are cheerful, patient and punctual. I don't even want to change agency. Thank you.

— Marjorie H

Verified review (1546260) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello M,

Hope you are keeping well now!

Such words mean a lot to us and our carers. We appreciate the efforts you made to write a review for us. Thank you for being such a wonderful client.

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Helpful and flexible

5 out of 5 stars
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SD Care staff are very helpful. They always do something extra for me that is not requested by the care plan. They ask me if there is anything else they can do for me even after they have finished our shift. They are very flexible and reasonable all the time.

— Susan N

Verified review (1546248) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello S,

Hope you are keeping well now!

We are glad to know your experience with our carers has been so amazing and smooth. Thank you so much for taking out the time to write us a review. These kind words from a client like you keeps us motivated and inspire us to do even better in the future.

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Missed my carer

5 out of 5 stars
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When I was in hospital I couldn't wait to come back home because I knew my carers would be there. I missed them, they are amazing.

— Rosemarie M

Verified review (1545683) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello R,

Hope you are keeping well now!

We are delighted to know that you feel this way and these kind words from you keep our carers motivated towards their work. Thank you so much for taking the time to write for us. It really means a lot.

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Very special carers

5 out of 5 stars
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All carers are punctual and polite, and very compassionate. I am very happy with their work and they are also special. I really like their personalities as well.

— Marie S

Verified review (1545146) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello M,

Thank you for writing to us. We are delighted to know that you were satisfied by our services. These kind words keep our carers motivated to give their 100% in their work. Thank you!

Looking forward to seeing you again soon!

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

My carers do their best

5 out of 5 stars
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My carers do their best. They put a real effort in what they do. I highly recommend SD Care Agency to everyone who asks for advice. Thank you for everything!

— Jean P

Verified review (1544840) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello J,

We’d just like to thank you for taking the time to write this review of our services. Every bit of feedback like this does so much to help us out!

Looking forward to seeing you again soon!

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Good carers

5 out of 5 stars
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I love my carers. They have been taking care of me for a long time. They are patient and understanding and never let me down.

— Istabel S

Verified review (1544410) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello I,

We’d just like to thank you for taking the time to write this review of our services. Every bit of feedback like this does so much to help us out!

Thank you for your kind words about our carers! Looking forward to seeing you again soon!

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Wonderful carers

5 out of 5 stars
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My carers are wonderful. I am really fond of them. They take good care of me and my husband. They do our shopping, tidy up the house and are so patient all the time.

— Rosemarie M

Verified review (1544255) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello R,

We can’t thank you enough for the kind words about services. Your review means a lot to us and lets us know that we’re on the right track!

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Very happy with my new carers

5 out of 5 stars
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I am very happy with my new carers, they are great! I couldn't thank them enough for what they are doing. I like them all!

— David P

Verified review (1543180) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello D,

We can’t thank you enough for the kind words about services. Your review means a lot to us and lets us know that we’re on the right track!

Please never hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Your are a first class care team

5 out of 5 stars
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I have received first class care all the way. Every carer has been 1st class. Sylvia has been very good so has everyone else, I hope it's not the end as I shall miss you all. Many thanks to you all, hope to see you all again. Once again many thanks for a great service. Love to all.

— David S

Verified review (1542990) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello D,

Thank you so much for your feedback! We’re really glad you liked our services. This means a lot to us and especially to Sylvia. Looking forward to provide you with best of services all the time.

Please never hesitate to reach out to us in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Very accommodating

5 out of 5 stars
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SD Care staff are reliable, we really like all of them. They help my parents with all aspects of daily living, they are very accommodating all the time.

— Leslie M

Verified review (1542096) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello L,

Thank you for writing this feedback for us. We are extremely delighted to know that you had a great time with the carers. However, please never hesitate to reach out to us in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Extremely happy

5 out of 5 stars
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Extremely happy with the level of care provided. When G is back from respite care we will most definitely re-employ SD Care. They always send regular carers and they do their very best.

— Gerald J

Verified review (1542095) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello G,

We are delighted to know that you had a great experience with us and thank you for writing about it here. Means a lot!

Please never hesitate to reach out to us in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Very grateful

5 out of 5 stars
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The night carer takes good care of me. She is always ready when I wake up and I need something. I am very grateful that I am not alone.

— Anonymous

Verified review (1539899) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello,

Thank you for your kind words. This means a lot to us and keeps us motivated to give our 100%. We are glad that you had a great experience with us.

Please never hesitate to reach out to us in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Love my carers

5 out of 5 stars
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I love seeing the same carers every day they are like family. The covers are also nice, but my main carers are the best! I never feel ill when they are around.

— Ann F

Verified review (1539730) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello A,

We are grateful to you to write a review for us. This means a lot to us and keeps us moving in the right direction.

Please never hesitate to let us know in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

12 months with SD Care

5 out of 5 stars
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Hello everyone! As you know, my auntie M has finally moved into a care home. I would like to thank everyone who has looked after her in the last 12 months. M and my Dad are so grateful. M always wanted to remain home but sadly she was at high risk of falling and is now in a safe place. I hope she settles in there.

— Paul N

Verified review (1539729) Review left 5 years ago
This review was collected via testimonial.

Reply from SD Care Agency - Guildford

Hello P,

Thank you so much for taking the time to write a review for us. This means a lot to us and keeps us motivated to provide the best of services at all times.

Please never hesitate to let us know in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely

Very caring providers

5 out of 5 stars
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N and V are very pleased with the carers provided both day and night. They arrived on time when possible. They have arrived on time when possible. They have been very caring. They have been efficient. They respected N's dignity and showed empathy. They were cheerful. They knew when to chat. They were suitably dressed. They were tidy. I would therefore recommend this agency.

— Valerie P

Verified review (1538165) Review left 5 years ago
This review was collected via postage-paid feedback card.

Reply from SD Care Agency - Guildford

Hello V,

Thank you so much for writing for us. We are extremely delighted to know that you had a good experience with the carers and such feedbacks keep us motivated and moving in the right direction.

Please never hesitate to let us know in case of any issues.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Next of kin

Great carers

5 out of 5 stars
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I am very happy with the care I receive from all of my carers they are all great. I get on so well with the girls.

— George B

Verified review (1536851) Review left 5 years ago
This review was collected via postage-paid feedback card.

Reply from SD Care Agency - Guildford

Hello G,

Hope you are keeping well!

Thank you so much for your review. Such kind words keep us motivated and help us move in the right direction.

Please don't hesitate to reach out to us in case of any issues/concerns.

Regards,
Team SD Care
How likely are you to recommend this provider to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do you see the same carer/s regularly? 5 out of 5 stars
Do your carers arrive when you expect them to? 5 out of 5 stars
Do we respect dignity and promote independence? 5 out of 5 stars
Are you happy with the way we deal with your queries or concerns? 5 out of 5 stars
Do our workers and office staff communicate well with you? 5 out of 5 stars
Which best describes you? Client