SD Care Agency - Guildford

Completely Satisfied

I just like to say I am completely satisfied with the great help & work that I am getting from my carer, they are very good. Thank you so much

— DH

Verified review (2316223) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

All is well. Thank you

We are happy with the carers and the service. They are very kind, patient, and we love the carers' company. All is well. Thank you

— J B

Verified review (2316212) Review left 11 months ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

Exceptional support and kindness

I would like to especially express my thanks to Vicky, a regular carer of GO, for the exceptional support and kindness which she provides, both to GO and myself. Vicky helps to ensure her well-being and shows great sensitivity and skill in navigating her needs.

— AG

Verified review (2287743) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

Patient and supportive

MG is the best person to get me out of bed and help me with personal care. She is patient and supportive of my needs.

— HF

Verified review (2287740) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Nice and very helpful

The carers who attends my care are all nice and very helpful.

— TM

Verified review (2287734) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Carers are very helpful

All my carers are very helpful and attentive to my needs. They are all doing okay.

— SW

Verified review (2287712) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Carers are lovely and very good

My carers are all lovely and very good. They are efficient and knows what they are doing. I am grateful for all of them.

— LH

Verified review (2287704) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very professional

I just want to commend all my carers as they are very professional and I am grateful for all of them. Thank you

— MH

Verified review (2287698) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Very helpful

MG is a very helpful person. It is lovely to be able to see her. Thank you very much indeed for letting her be one of your staff

— AW

Verified review (2287694) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Excellent carers

All my carers are excellent. I do not have complaints at all. They are all lovely. They are doing an excellent job looking after me.

— RR

Verified review (2287692) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Wonderful lady

MG is a wonderful lady. So kind and lovely to see her. I can't believe I'm so lucky!

— FAS

Verified review (2287685) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Infectious laugh

MA's laugh is infectious. I love hearing her laugh, I am singing on to that because she's in tune. I hope to see MS again soon.

— JM

Verified review (2287680) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Always a big smile

I just want to say that I am absolutely satisfied with every one of them. They always come with a big smile. Thank you very much for your professional help.

— JJ

Verified review (2286918) Review left 1 year ago
This review was collected via testimonial.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Excellent

The carers are doing an excellent job. You see what I need and you do it, you are all smiles when you come and that makes a big difference

— DH

Verified review (2269836) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

All wonderful

The carers are wonderful. They are looking after me and taking care of me. If I can't hardly walk, they support me and I am very happy with the care.

— JT

Verified review (2269835) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Absolutely wonderful

The careers are absolutely wonderful. I have no concerns & they do perfectly for E.

— MT

Verified review (2269834) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin

Very, very good

All the carers are very, very good. You do a very good job. I am grateful for all your help and care

— LW

Verified review (2269832) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

Perfect work

Margie is my favourite carer & I do not want anyone else. Her work is perfect

— HF

Verified review (2269828) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

All good

My carers are all okay. I had them for years and they are as good as when they started.

— SN

Verified review (2269721) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Client

All very helpful

My mum's carers are all very helpful. I have no concerns regarding the care that my Mum is receiving. All thanks to her carers

— SM

Verified review (2269720) Review left 1 year ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

Do we involve you in the planning of your care?

Do you see the same carer/s regularly?

Do your carers arrive when you expect them to?

Do we respect dignity and promote independence?

Are you happy with the way we deal with your queries or concerns?

Do our workers and office staff communicate well with you?

Which best describes you? Next of kin