All my carers are wonderful. Always doing an excellent job in taking care of me
— G O
Verified review (2231849)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency. Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Excellent care
I am very grateful to all the carers who visit me every day. They make sure I am well looked after. They make sure I have food, my home is clean, I take my medication. Without them, I dont know what to do! I am ever so grateful.
— J B
Verified review (2231848)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency. Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you for all that you do!
I've been with SD Care for about three months now, so far they've been absolutely great.
The office always replies and are helpful. All the people that have been out to see me have been exactly the same and they have gone above and beyond, especially M, I got a real soft spot for her. She comes out twice a week, she is an absolute godsend.
— AH
Verified review (2220929)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Without you my life would be awful
Everything is done so wonderfully. You are a wonderful group of people.
I really thank God for you all the time. I pray for you all.
Thank you so much.
— JW
Verified review (2220924)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Extremely good
My carers are extremely good and very friendly, very helpful and always enjoying a joke with me.
I am very happy client of SD Care.
Thank you.
— AC
Verified review (2220921)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
They are perfectly wonderful
I am the wife. I would like to say how very very happy I am with everybody who comes from your company. Every single one of them comes with a smile and tries to help with everything they can for my husband.
I have M, K and gentle people to care, my husband is beautifully looked after. When the carers come through the door I feel happy. SD Care is the best thing that happened to us.
— LC
Verified review (2220917)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Fortunate to have SD Care
My name is J and for several years now, I have been very fortunate to have SD Care and my care arrangement. This agency is a great help to me and my husband at all times and I feel privileged to be one of the folk they look after.
Thank you SD Care for what you do for me. Your carers are all without exception, caring and respectful at all times, nothing is too much for them. They have a great team. I would wholeheartedly recommend SD Care to anyone looking for care.
You are in the safe hands of their wonderful people.
— JE
Verified review (2220894)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Help no matter what
If you need help with any aspect of personal care at your own home, I do recommend SD Care. They have been helping me now for over 6 months, every member of the team that comes to my door comes with a positive attitude and the willingness to help out whatever I need it.
Let me tell you about SD Care, it does not matter what you need, they will help and assist, and I recommend you take SD Care when you need help and support at home.
— RW
Verified review (2220884)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very happy for the work they do!
I am very very happy with the work they do, helping me with my everyday needs, the meds they make for me and ensuring I am okay every single day.
Thank you ever so much SD Care!
— James B
Verified review (2220877)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Care was carried compassionately
I would like to thank you on behalf of my wife for the part care you have provided which was always carried out in an appropriate manner by your staff.
I would thank especially M and K who seemed to be my wife's main carers.
— Anonymous
Verified review (2220847)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
I am really happy!
I've been with your organisation for a year now. I am really happy!
M is coming to me regularly and she is lovely, she anticipates my needs, I'd like to always see M. I am very pleased having your agency.
Thank you ever so much.
— Jean M
Verified review (2220861)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Excellent care
My husband was cared for by your agency in March. The carers, Katie, William, Grace, Kim and Andrea were outstanding. They always greeted us both with a smile and treated him with kindness and compassion. They preserved his dignity and were always so friendly and caring. With many thanks to you all for the wonderful job that you do.
— Anonymous
Verified review (2207368)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Next of kin
Perfect
Nandika came and joined us for a week to relieve our own Carer. She settled in and in no time at all, became a valued member of the team. Suffice to say having her for the week gave me great peace of mind and comfort. It was quite simply a perfect experience Now that I have found her I know we will be safe when holidays occur. How wonderful is that?
— Elizabeth
Verified review (2199817)
Review left 1 year ago
This review was collected via online systems.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very satisfied
Rina is very pleasant and has a good attitude with her work, I must say that I get along very well with her and I am very satisfied with her and with the service.
— P A
Verified review (2201204)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Very impressed
I've been with your company about three months. I am very, very impressed with the wonderful ladies that look after me and help me out. Thank you.
— C M
Verified review (2201198)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Great job
My careers are doing a great job as always, especially RN & MK, who helps us a lot and makes things easier for us. Thank you to all the carers!
— Dh A
Verified review (2201191)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Thank you
You are all doing a big help for me, especially EB, who knows all my routine now and we know each other quite well now. Thank you all for all that you do.
— DH
Verified review (2201177)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Fantastic job
At first, I thought I never needed help, but when you came into our lives, I realised how much care we all need and how much you have lightened our load and made life bearable for us. I don't know what I would do without you. You are all doing a fantastic job!
— RW
Verified review (2201159)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
Lovely carers
I am very happy with my carers, they're always very happy when they come in, always do an excellent job of looking after me, everyone in the building also says how lovely my carers are, I would recommend SD Care to others.
— A W
Verified review (2201145)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
Which best describes you?
Client
They helped me a lot
Thank you very much for all your help. I am very pleased with your company and the careers. They helped me a lot.
— L A
Verified review (2201132)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Reply from SD Care Agency - Guildford
Thank you so much for your kind words and positive review. We're truly grateful for your support and are delighted to hear that you've had a good experience with SD Care Agency.
Our team is dedicated to delivering compassionate, high-quality care, and feedback like yours reassures us that we’re making a meaningful difference.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them to?
Do we respect dignity and promote independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?