My main carer from Home Counties Carers is a delightful lady who really looks after me. She is very lively with a great sense of humour, we have many laughs together. She is punctual, always thoughtful and ready to help in any way, could not be better.
— Barbara S
Verified review (919541)
Review left 11 years ago
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12/2014
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0
Courteous and caring
The carers that visit from Home Counties Carers are courteous and caring, gentle when needed but also encouraging when appropriate. They are helpful and happy to assist.
— John B
Verified review (919540)
Review left 11 years ago
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12/2014
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0
Friendly and efficient
I am very pleased with the team of carers I have form Home Counties Carers. They are very friendly but also very efficient int heir caring.
— Colyer
Verified review (919539)
Review left 11 years ago
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01/2015
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0
Every help given
We have arranged for more care from Home Counties Carers when my husband returns from the nursing home. I have been given every help in arranging this very movable date.
— Patricia B
Verified review (919538)
Review left 11 years ago
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01/2015
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0
Satisfactory
The care we receive from Home Counties Carers is satisfactory. I would recommend them to others.
— Roni S
Verified review (919537)
Review left 11 years ago
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01/2015
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0
Very Satisfied
My sister, brother and myself have been so pleased with HCC in caring for our mother. They attend to her twice a day and all the carers are wonderful. It is obvious that a great deal of care is taken in choosing the carers and the support and attention from the office staff is very good. We would have no hesitation in recommending HCC.
— Julia B
Verified review (916820)
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Totally satisfactory service
We are delighted to have found Home Counties Carers. The staff are cheerful, thoughtful and are always willing to do more than is formally required if they think they can make our lives any easier. All carers are gentle and intelligent and the staff selection ensures an excellent fir between them and us as clients. We have started to think of them as friends and have no hesitation in giving the strongest possible endorsement of the front line as well as the office staff.
— Prof A
Verified review (903731)
Review left 11 years ago
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01/2015
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0
Wonderful lady carers
The ladies from Home Counties Carers are so caring, so careful and attentive to detail. I have the happiest memories of those who have left. The new team is just as caring and loveable. I have become very fond of them.
— John R
Verified review (903730)
Review left 11 years ago
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01/2015
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0
They do an excellent job
I am grateful to Home Counties Carers for the service they provide, the carers do an excellent job.
— Sheila D
Verified review (868989)
Review left 11 years ago
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12/2014
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0
It is a great comfort to know Home Counties Carers are there
Once again, my Mother has been very happy with her carers from Home Counties Carers, one in particular with whom she has found she has many people and places in common. It is great comfort to me personally to know they are there for her.
— Jill W
Verified review (868988)
Review left 11 years ago
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10/2014
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0
Very helpful and caring
We are very pleased with the support that Mother receives from Home Counties Carers. She finds the carers very kind and helpful and the agency respond quickly to any concerns.
— Sylvia S
Verified review (858923)
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Infinite patience, kind and most helpful
All the carers at Home Counties Carers are lovely and have infinite patience. They are very kind and most helpful and the agency as a whole is brilliant. They have all eased my load and mind and know that my father is in good hands. Thank you all
— Jill R
Verified review (824178)
Review left 11 years ago
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Live-in care
Thanks to this agency we have sourced an excellent main live-in carer who is with our mother three weeks in four and provides superb companionship, care and support. We have also established good rapport with the care manager who is responsive to our requests and helps provide flexibility. We believe our feedback will be listened to should we have concerns. All the administrative arrangements have been absolutely fine.
— Eric
Verified review (824101)
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As a health professional I chose HCC for my parents
As a health professional who deals with many agencies I chose Home Counties carers to support my parents. They are always courteous and helpful and do their best for each given situation. As a Professional I am not allowed to recommend agencies so I always give pt's the choice of at least 3 which they then can make their own minds about. I have never heard anything negative said about Home Counties carers.
— Lynda B
Verified review (821597)
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Care is second to none
For the last year I have been using HCC to provided care for my elderly aunt, both initially for regular home visits and now for a live in care package. They are absolutely amazing, in care and support they provide both to my aunt and indeed to myself. Everyone within the company does their absolute best to ensure she is comfortable, safe and well cared for at all times. The management do a wonderful job in providing the best live in carers and do their best to ensure that she is happy and the care she receives is second to none. I really value the support of everyone within the company - they are my heroes and I would have no hesitation in recommending them.
— Judith H
Verified review (821290)
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Mum enjoys the chats
Home Counties Carers always look after mum well and she enjoys the chats with the carers.
— Jean F
Verified review (820735)
Review left 11 years ago
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Mum' s Care
Home Counties Carers have cared for Mum on a fairly regular basis since they opened- in fact I think we were one of their first clients! Mum has had a major stroke and is wheelchair bound mainly. She has lived with my Family since my Father passed away. We have had various problems with other agencies / private carers and honestly cannot fault HCC. Struggling to work I tried various agencies with live in carers and every time the care plan fell apart HCC helped restore our faith in care agencies. They are compassionate, understanding, genuinely care and all their carers are professional and very lovely. Matthew and Lucinda are such a nice couple and the office staff are wonderful. Communication is excellent and I feel I know everyone really well. Nowadays we rotate with one private carer 3 weeks and HCC 3 weeks and are always confident that Mum has the very best of care and that I do not ever have to worry. This is a great balance for my Family. If our private carer ever left then HCC would have the whole care package. Not having to worry about Mum whilst working- in my book is priceless. All the carers have become Mum's friend. HCC have never let me down in any way shape or form- I cannot say that about any other agency we have used and believe me we have tried numerous agencies- not because we were ever unhappy with HCC but just due to work and my sons commitments we thought we wanted live in and would keep trying. Quality of life though is very important and I wouldn't hesitate to say that HCC have helped restore that in my Family.
Long feedback but if you are reading this because you are trying to find the right care agency for your loved one then it is very important I am honest and speak from the heart.
— Claire E
Verified review (801982)
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They really do care
Home Counties Carers are a really excellent care agency with a superb team of home carers who did everything possible to ensure my mother was comfortable. Some days were difficult but they rose to the challenge with enthusiasm, humour and empathy. We cannot thank them enough.
Hugh P
— Hugh P
Verified review (145364)
Review left 11 years ago
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05/2014
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0
A reliable and professional carer
The carers from Home Counties Carers were reliable and on time, usually early. All were kind and professional in the way they treated Mum and kept me informed. The overall care was very good and I would gladly recommend them.
Stuart P
— Stuart P
Verified review (144246)
Review left 11 years ago
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02/2014
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0
A very caring provider
Home Counties Carers were very carefully selected as my husband suffers with severe hyper tension and early Alzheimers.
From the very beginning they have proved to be the best possible management and carers. My husband has had quite a few spells in hospital and it was then suggested that a care home was the best thing as his problems had worsened.
I cannot sing the praises of Home Counties Carers highly enough in every possible way. I would certainly recommend them as they have been brilliant
Joyce W
— Joyce W
Verified review (135350)
Review left 12 years ago
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04/2012