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Home Counties Carers

22a Station Prade, Ockham Road South, East Horsley, Leatherhead, Surrey, KT24 6QN

Excellent rating from 69 reviews

5 out of 5 stars

70 total reviews

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Latest Reviews by Working Feedback

The carer is always cheerful

5 out of 5 stars
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For mum (who has dementia) we have two different carers - one who comes for a couple of hours each week and a live-in carer. The one who pops in is absolutely awesome and mum very much looks forward to her visits - she's always cheerful and really pays attention to what mum likes doing. When we had a personality clash with the first carer, this was dealt with quickly and efficiently and there have been several follow-up calls to make sure all was ok.

— Eliza

Verified review (135291) Review left 11 years ago
This review was collected via online systems.
Would you recommend this company to friends or family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 4 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Friendly carers

5 out of 5 stars
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What stands out for me at Home Counties Carers is the friendliness of the carers

Jeremy

— Jeremy N

Verified review (135289) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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Very flexible approach - lovely kind, diligent Ladies.


Looked after my wife (48) who was recovering from an operation, Fitted in well and unobtrusively in our busy child and dog filled household.


Very responsive - when one lady did not quite work for us Home Counties moved quickly to change her with no drama and sensitively done.


Highly recommended and happy to recommend if you would like a reference.



Tim Wates

— Tim W

Verified review (133351) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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We had been caring for our elderly Mother for some time and, therefore, when we decided to have carers looking after her in her own home we spent a lot of time to secure the very best possible for her.

We certainly found the care and expertise we were looking for with Home Counties Carers.

All the ladies who care for our Mother offer a unique quality of care and support, they are all absolutely fantastic, and have given my sister and I complete peace of mind.

I would highly recommend this company.

— Anonymous

Verified review (132437) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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After extensive research interviewing local home care providers for my Mother (91), we chose Home Counties Carers because they gave us the confidence that they really did care.

Their approach to her needs and the service they provide has proven to be excellent in all respects.

Nothing is too much trouble and the thoughtful, gentle, friendly and kind way the carers treat my Mother is of the highest standard, also the delightful, very approachable owner is a trained nurse which is very reassuring.

— Anonymous

Verified review (132436) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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In 10 years of caring for my Mother (89) with dementia, I finally found Home Counties Carers: the best in all the agencies I tried to help me.

From the interviews with the manager, who is a senior and very experienced and professional nurse, I knew I had found what we needed.

All the carers were professional, experienced, kind and very considerate, calm, respectful and warm people who helped us enormously and whom I shall never forget.

— Anonymous

Verified review (132435) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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The team from Home Counties Carers provided sterling care for our increasingly frail mother in law in the weeks leading up to a more permanent care home solution.

They offered warmth and companionship combined with professional caring in terms of bathing support and nutritional regime. Each carer was well liked, reliable and responsible and not only made a difference to Grandma but, as importantly to us, providing the daily support and reassurance to us all.

We would certainly recommend them.

— Anonymous

Verified review (132433) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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When my Mother lost her husband she was completely overwhelmed with grief. Unable to return to their family home because it would have meant nights alone and having to do everyday tasks which were impossible to contemplate, she came to me.

I soon realised that she was just sitting, lost in grief. I was unable to leave her alone even for an hour.

Home Counties Carers came into our lives and, most importantly, became genuine companions to her. What a relief they were. Thank you.

— Anonymous

Verified review (132432) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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My elderly Father (97) came back to his house from a nursing home.

Home Counties Carers were able to offer him excellent support during the day and also provide a night sleeper at the house. This gave me peace of mind to know that my Father was well cared for and safe.

The carers were well trained and very caring to my Father.

I have no hesitation in recommending Home Counties Carers.

— Anonymous

Verified review (132431) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

5 out of 5 stars
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Home Counties Carers has lovely carers that help me care for my partner with Alzheimers and work with me to ensure that he retains as many skills as possible following an accident.

Very supportive and willing to adapt to changing needs.

— Anonymous

Verified review (132430) Review left 12 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars