Totally amazing team, would recommend to anyone needing care for an elderly relative, everyone of the carers I have met so far have been absolutely lovely and always do a little bit more than I would expect.
— Anonymous
T22573
Review left 11 years ago
This review complies with Facebook's policies.
Friendly, pleasant ladies
The carers from Lillyfields have all been friendly, pleasant ladies.
— FC
Verified review (1172547)
Review left 10 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
I am very happy with my care
I am very happy with the home I receive from Lillyfields Care, my family are very happy with my care as well.
— Smith
Verified review (1172465)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
04/2015
Which best describes you?
0
Kind, lovely people
The carers from Lillyfields Care are kind, lovely people. On the whole they are all a pleasure to have in our home.
— JW
Verified review (1172464)
Review left 11 years ago
This review was collected via postage-paid feedback card.
Reply from Lillyfields Care
Thank you for your kind words, I noticed you only gave 2 stars though which I thought was odd considering what you said. If there is anything we can do to make our service to you better please let someone at the office know and then we can see if we can help. Many Thanks, Lillyfields Care.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
04/2015
Which best describes you?
0
Would recommend them
Lillyfields cared for my mum for over 3 years until unfortunately at the age of 89 she had to go into nursing care as she was no longer safe to stay unattended between care calls in her own home. The staff supported her and us as a family at a very difficult time.
— Sandra
Verified review (1172395)
Review left 11 years ago
This review was collected via online systems.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
05/14
Which best describes you?
0
The best care company we have used
To date Lillyfields Care have been the best care company we have used. The office are quick to resolve any problems we may have.
— Robert R
Verified review (1172295)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Very happy with the care provided
I am very happy with the home care provided by Lillyfields Care. The office communicate well and deal with any queries or concerns I may have. The carers respect my dignity and promote my independence.
— George H
Verified review (1172294)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Carers are nice and underdtanding
I have been happy with the care and service I have received from Lillyfields Care. The girls are very nice and understanding.
— VW
Verified review (1172293)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
They do a good job
I am happy with the home care provided to me by Lillyfields Care in Petersfield. They do a good job for me and I have no complaints.
— James H
Verified review (1172292)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Excellent carers, very well trained
Lillyfields carers are excellent, very well trained, co operative and friendly, rarely do we have one that is not up to standard.
— John W
Verified review (1172291)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Excellent overall care
I feel that Lillyfields Care involve me in the planning of my care, I enjoy seeing the same carers and they are prompt. They respect my dignity and encourage my independence.
— LS
Verified review (1172290)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Generally happy
We have been generally happy with the service provided by Lillyfields Care for my my mother.
— Ann B
Verified review (1172289)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Pleasant workers
Mum has very poor eyesight and is too frail to do her own cleaning. She finds the staff from Lillyfields very pleasant. They only get an hour to vacuum and clean as Mum cannot afford a longer time, we have no complaints.
— AS
Verified review (1172288)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Lillyfields Care, Petersfield
Lillyfields Care involve me in the planning of my care, I feel they respect my dignity and arrive when I expect them to.
— AT
Verified review (1172201)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
My carers are very good
I am quite happy with Lillyfields Care. My carers ('D' and 'M') are very good.
— Alan S
Verified review (1172199)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Lovely, caring, kind and helpful
My contact with Lillyfields Care is mainly with the office, they always work extremely hard to send us the carer with whom Mum has an amazing rapport. As Mum has Alzheimers this continuity, whilst not always possible, is very important. My Mum's words... They are lovely, caring, kind, helpful and spot on as far as I am concerned.
— Lesley C
Verified review (1172198)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
The carers are friendly
Very happy with Lillyfields Care, the carers are very friendly and do everything I ask of them.
— Trevor T
Verified review (1172197)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Very satisfactory
Lillyfields Care have helped me to care for my mother since December 2010. As this is the first care agency I have used I have no point of comparison, but to date I can honestly say that the experience has been very satisfactory.
— J J
Verified review (1172196)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
My carer knows my needs
I am happy having the same carer every day from Lillyfields Care as she knows what I need.
— Diane S
Verified review (1172195)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
Which best describes you?
0
Do their best to meet clients needs
Lillyfields aim to do their best and meet their clients needs.
— MH
Verified review (1172184)
Review left 11 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment?
Do we involve you in the planning of your care?
Do you see the same carer/s regularly?
Do your carers arrive when you expect them too?
Do we respect your dignity and promote your independence?
Are you happy with the way we deal with your queries or concerns?
Do our workers and office staff communicate well with you?
When does your feedback relate to (MM/YYYY)?
03/2015
