Working Feedback

Bluebird Care Clapham & Streatham

Hideaway Work Space, 1 Empire Mews, Streatham, London, SW16 2BF

Excellent rating from 101 reviews

5 out of 5 stars

+ 16 reviews from Google 117 total reviews

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Latest Reviews by Working Feedback

Very efficient support

5 out of 5 stars
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I just wanted to thank you, Kike and the rest of your team for your terrific and very efficient support while my mother L came to stay this last few days. It was really impressive. Our carer Ann was outstanding and my mother liked her very much. It was not only a huge help to L but very reassuring to the family to have Ann come twice a day. I hope very much you'll be able to continue to help in the future when my mother comes to stay - it'll be for a few days every month. We'd certainly request Ann next time.

— Tony C

Verified review (1479520) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Support us with every service we need

5 out of 5 stars
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Bluebird Care have looked after my mother in law for 2 years or more. She is very fond of her Carer who looks after her with great care in every area of her life. Mum is 92 and when the time comes to leave us, she wants to be in her own home. I feel confident that Bluebird will be more than able to support us with every service we need. If they keep their current standards up they will continue to be 1st Class.

— Anonymous

Verified review (1479521) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Fantastic carers

5 out of 5 stars
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What fantastic carers, made the final days easier for Dad and they always managed to make him smile for the rest of the day!

— Alison

Verified review (1479502) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Sociable and empathetic

5 out of 5 stars
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I would like to thank you for the care Mum has received over the past 9 months which has helped me too. I would particularly like to thank Valerie. She has been most sociable and empathetic to both J and C, treating them with respect and also with real warmth.

— Nicola Y

Verified review (1479503) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Very big thank you from me

5 out of 5 stars
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I would like to let you know how much I have appreciated all of your efforts, as well as your carers' efforts on her behalf. I am very aware that she could not have lived in Bank House without your support. I also know how challenging it has been for your carers. So a very big thank you from me for everything that you and your team have done.

— Clair

Verified review (1479468) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Gentle, caring

5 out of 5 stars
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Florence is always very punctual, in fact, she is often early. She is very attentive, making sure T is comfortable, happy. Florence is gentle, caring and always provides me with an update about how the evening has gone when we meet.

— Rachel B

Verified review (1479512) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

It meant a lot to know you were there

5 out of 5 stars
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I'd like to thank you both, and of course your colleagues at Bluebird Care, for all your support - it made it possible for L to still come to stay regularly for a few days despite her failing health. I was (and am ) hugely grateful. It meant a lot to know you were there.

— Tony C

Verified review (1479501) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

All very good

5 out of 5 stars
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I can't thank you enough for arranging to have Sasha as part of Mum's care team. Mum told me yesterday that she loves Mary but that "they are all very good actually", this is music to my ears and all praise to you!

— Sheila B

Verified review (1479480) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Supported by an amazing team

5 out of 5 stars
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Supported by an amazing team who we wish to thank with our hearts.
Kike - thank you for listening and organising the team so well.
Keneisha - What an amazing individual and a credit to your company. Her soft but strong personality was perfect suited to my independent aunt.
Cassandra - a truly lovely individual and professional and competent always offering a supportive position.
Princess, Paulette and the other ladies who I may have only met a few times made the last weeks easier for the family, but more importantly more comfortable for my aunt.

— Andrew W

Verified review (1479463) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Prompt and careful response to our need

5 out of 5 stars
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It is important to us to thank you most profoundly for your support and deeply committed professionalism. The speed with which you enabled support to be available for M and for us is very much appreciated. Thank you for your sensitivity, and your prompt and careful response to our need.

We are proud that Bluebird is associated with Streatham and many of your people are local to Streatham. This is a blessing to us all.

— Ann M

Verified review (1479478) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Other relative or friend

Made such a difference

5 out of 5 stars
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A huge thank you to all of you for all that you have done for M over the last 5 months. It has made such a difference to M and J and myself - Tracey has clearly put so much care and thought into making M's house tidy and a nice and safe place to be, and generally looking out for M, and I know it is not always easy! But M must really trust Tracey to let her do this.

— Tamasin L

Verified review (1479487) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Impeccable

5 out of 5 stars
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The service from yourself and your team has been impeccable. The staff call my mother 'Mum' and within that simple decision resides the ethos of their care.

— Lester E

Verified review (1479400) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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Best in the area, no question

— Pete Cooper

T37813 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fantastic service, fast efficient and above all caring

— Lisa London

T37814 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazingly helpful company. They really made a different when my mother had a fall and we needed homecare and advice. Well worth a call.

— Angus Findlay

T37815 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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We've worked with the staff at Clapham & Streatham for 3 years now and they are excellent. Friendly and welcoming. Highly recommended.

— Web AdeptUK

T34164 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I couldn't have asked for a more supportive team at such a difficult time. Friendly, reliable and trustworthy. I would not hesitate to recommend Bluebird Care Clapham & Streatham them to all of my family and friends. Thank you again for all of your help and support. x

— Philippa Jones

T37816 Review left 8 years ago
This review complies with Google's policies.