Working Feedback

Bluebird Care Wandsworth

5 College Mews, Off St Ann’s Hill, Wandsworth, London, SW18 2SJ

Excellent rating from 240 reviews

5 out of 5 stars

+ 45 reviews from Google 285 total reviews

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Latest Reviews by Working Feedback

Kindness and compassion

5 out of 5 stars
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Please can you deeply thank Sharon, Mollie, Paulette, Juliet, Maria and all others who have been helping my cousin stay safe.
I know you are all under your own pressures as well as your clients but I am so grateful  for your kindness and compassion for my cousin.
Please take care of yourselves and let me know if there is anything I can do if needed however small extra detergents, soap  or if the key safe jams again etc.   I know Alex is a wonderful support but he may not always be around.     I hope you all feel safe as I believe my cousin does at home.
Thank you Agnieszka for finding such lovely people and managing it all for what is a most needed profession.  

— Caroline K

Verified review (1499361) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Bluebird Care Wandsworth

5 out of 5 stars
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Family is most grateful for amazing, beyond care, support. They would like to thank carers in person if they popped in to collect the folder.

— Anonymous

Verified review (1499365) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

The carers are wonderful

5 out of 5 stars
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I know I have said it before but I just want to say again just how much I appreciate Bluebird's help.  The carers are wonderful and also a big thank you to all the staff at the office who work hard to make things happen behind the scenes.
I really don't know how I would manage without your help.

— Julia G

Verified review (1499360) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

I am blessed to have such good carers

5 out of 5 stars
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I just want to say how grateful I am to you all for the help you are giving me. Paulette is an absolute God-send and this morning helped prevent me having what would have been a painful fall against the wheelchair foot plates. Also Shannon is very good and very helpful. I am blessed to have such good carers.

— Julia G

Verified review (1499363) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Devoted carers

5 out of 5 stars
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Sincere thanks to all at Bluebird for the unstinting help, support and advice you have given our family looking after Mum and then Dad. They would not have been able to have stayed in the house they shared all their married life without this most professional support dealing with all their personal, mental and medical needs without question. You have been the central organisation liaising  with all the other agencies as well as dealing with emergencies.
With grateful thanks to you Agnieszka and the devoted carers.

— Phil H

Verified review (1499366) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Genuine and sincere care

5 out of 5 stars
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I would very much like to propose Hera for an employee of the month award.
I cannot speak highly enough of her. Her qualities are numerous and various. She is ultra-punctual to the point of always being at least 15 minutes early, and extremely rarely late. She has a sunny disposition only matched by her consummate professionalism. Nothing is too much trouble for her. Hera's attention to detail and attentive listening skills are second to none. She has a wicked sense of humour and is always patient and thoughtful. But what really sets Hera apart is her genuine and sincere care, concern and ( professional ) affection for my mother.
Hera is one in a million, and should be valued accordingly.

— George J

Verified review (1499362) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

I will be clapping tonight

5 out of 5 stars
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I just wanted to say that I'm really grateful to Agata and all the Bluebird Carers who are doing such a good job in looking after B at this difficult time.
I will be clapping tonight for Agata at 8pm and all the Bluebird staff and just wanted to say I will be sending a virtual hug to everyone as well.

— Carol F

Verified review (1499359) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Always on time

5 out of 5 stars
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Seynde is brilliant, always on time and always extremely helpful. She's a true pro.

— Richard H

Verified review (1499364) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Pleasing, helpful and reliable

5 out of 5 stars
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Bluebird Care provides a most pleasing, helpful and reliable service with great consistency.

— Anonymous

Verified review (1490961) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Very caring and polite

5 out of 5 stars
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Very caring and polite, very helpful and we have some good conversations about life, and the carer is always caring.

— June C

Verified review (1491005) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Very professional service

5 out of 5 stars
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Very professional service, pleasant people to deal with, happy with the respite care service.

— Debbie N

Verified review (1490999) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Professional and organised

5 out of 5 stars
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I would highly recommend Bluebird Care. The most professional and organised agency I have experienced.

— Buttacavoli

Verified review (1490983) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Professional and kind

5 out of 5 stars
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Carers at Bluebird are very professional and kind and it's reassuring to know there is the support of the management team in case of emergency.

— Solange M

Verified review (1490981) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Bluebird Care Wandsworth

5 out of 5 stars
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Bluebird Care is like the Rolls Royce of companies. If it's not broke, don't fix it!

— Margaret R

Verified review (1491006) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Caring, consistent and responsive

5 out of 5 stars
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The service is professional yet friendly, caring, consistent and responsive. I truly appreciate that and I feel that both my Mother's and my needs are catered for. The training which is received or the standard expected from your carers are evident as I feel confident leaving my Mum knowing that she will be looked after very well and with dignity.

— Jaqueline B

Verified review (1491002) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin

Care is outstanding

5 out of 5 stars
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I unhesitatingly recommend Bluebird Care - their care is outstanding.

— George W

Verified review (1490967) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Very caring and such amazing staff

5 out of 5 stars
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I think Bluebird are amazing, kind, very caring and such amazing staff. Love you guys, keep the good work up.

— Teresa F

Verified review (1490994) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

A joy to see a cheerful face in the morning

5 out of 5 stars
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It is a joy to see a cheerful face in the morning when the carer arrives. Everything was explained carefully in advance of carers coming. We have been very satisfied. It has always been very easy to contact the office and any matters arising have been well addressed.

— Ian S

Verified review (1490970) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Bluebird Care is the best

5 out of 5 stars
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Bluebird Care is the best and they are the reason that I have made so much progress. The girls are like my daughters or granddaughters and they continue to care for me like my relatives, that is the reason that I have made so much progress in my recovery.

— Susan L

Verified review (1490993) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Customer

Bluebird Care go above and beyond the extra mile

5 out of 5 stars
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Bluebird Care go above and beyond the extra mile. If there was a gold standard of care/service/quality/professionalism, Bluebird Care would be platinum contenders. Without them, my Mother and myself would be entirely lost!!

— George J

Verified review (1490996) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support? Extremely likely
Do we involve you in the planning of your care? 5 out of 5 stars
Do the care workers arrive within the parameters of your scheduled visit time? 5 out of 5 stars
Do we respect your dignity and promote independence? 5 out of 5 stars
Do you feel that you receive a caring, effective and safe service? 5 out of 5 stars
Are you satisfied with the way we have responded to your concerns? 5 out of 5 stars
Do you feel your care outcomes are being met? 5 out of 5 stars
Which best describes you? Next of kin