The care manager, Chantelle, is lovely, always polite, caring, attentive and fun. She sorts the care plan and informs us of the changes. Dad has around 4 carers working with him and we have no complaints. They are always happy, fun, attentive and will sit and play board games and read through his memory book with him.
— Ronald R
Verified review (1490992)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Professional organisation
Professional organisation to deal with. Chantelle I have met personally, she is very helpful and accommodating. The service provided has been helpful to me and my family. Easy system to book respite. They always confirm the booking.
— Munir A
Verified review (1490985)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Bluebird Care Wandsworth
Without Bluebird my life would not be what it is today. Thank you.
— John W
Verified review (1490975)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Promptly and pleasantly
Members of staff are approachable and deal with concerns promptly and pleasantly. They willingly try to meet your needs.
— Anonymous
Verified review (1490971)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Provide professional care
Since my Mother has been with Bluebird Care her health and well being has improved so much. They provide professional care on a one to one basis and have developed a lovely relationship with Mum, also communication is very good.
— Sylvia N
Verified review (1490978)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Complete peace of mind
My experience with you had given me complete peace of mind and relieved me of a lot of stress.
— George W
Verified review (1490969)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
High standard
It would be really pleasing if Bluebird Care maintained the high standard that we experience now.
— Anonymous
Verified review (1490963)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Kind, efficient and professional
On my return after a month, I found my husband in a happy and settled state of mind which goes to prove that he was treated very well by the Bluebird team of carers. They were kind, efficient and professional. I made a good decision to choose them.
— Beverly N
Verified review (1490956)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Do a wonderful job
I think you all do a wonderful job considering what you have to put up with sometimes.
— June O
Verified review (1490972)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Very attentive
A very attentive, efficient and concerned agency.
— Pascal A
Verified review (1490989)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Punctual arrival, pleasant attitude
Punctual arrival, pleasant attitude and conversation from the start and continued throughout the visit. A willingness to cook a variety of food. The meals are enjoyable.
— Colin H
Verified review (1490959)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Bluebird Care Wandsworth
Bluebird carers are conscientious, carry out their tasks to the best of their ability and stay in if there is a problem or concern about my welfare.
— Barbara B
Verified review (1490958)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Happy with the respite care
Happy with the respite care service, it was wonderful. The carer Rebecca is lovely and gets on well with me, engaging with watching football and listening to classical music together.
— Peter R
Verified review (1490067)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Professional and personal
Very happy with the respite care service. The service is reliable, professional and personal.
— Abidah S
Verified review (1490049)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Carer is excellent, careful
The respite care service is perfect, no criticism, nothing to be improved upon. The carer is excellent, careful, no adverse behaviour and full marks. Overall, the service is working smoothly, no concerns to be reported.
— Robert A
Verified review (1490064)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Carer is brilliant
Happy with the respite care service. The carer is brilliant, really great and very nice, Mrs Lane wouldn't give her away.
— Arthur L
Verified review (1490059)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Care is absolutely perfect
The respite care is absolutely perfect, it it's not broke don't fix it! Bluebird Care always gives first class support, the team is extra special and it reflects on the management.
— Brian F
Verified review (1490046)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Couldn't do without their support
Respite service is brilliant and couldn't do without their support. The carer Gina is brilliant.
— Pauline L
Verified review (1490050)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Absolutely spot on
The respite care service is absolutely spot on. The carers are absolutely perfect, no issues or concerns to be raised.
— Margaret R
Verified review (1490045)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Carer is very helpful
Happy with the respite care service. The carer is very helpful, uses her initiative, has lovely conversations and is wonderful.
— Julian A
Verified review (1490043)
Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend Bluebird Care to friends and family if they needed similar care or support?
Extremely likely
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?