I wanted to take a moment to express my gratitude for the great care provided to my mother JW this past weekend. The carer was friendly, cooperative, and immensely helpful throughout the entire period. It was clear that she genuinely cared for my mother making her feel comfortable and well-supported. This respite period was crucial for me, and knowing that my mother was in such capable and caring hands gave me much-needed peace of mind. We are truly thankful for the professional and compassionate service provided by Bluebird, the carer and yourself Y. I found you to be attentive, supportive and understanding. Please pass on our thanks and appreciation.
— AW
Verified review (2139227)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Thank you
Thanks very much for the wonderful service you have provided in looking after S on occasions when I’ve had appointments recently. I would also like to thank S, B and A for looking after her so well.
— CC
Verified review (2139215)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Amazing work
F is wonderful. She is so efficient and gets on well with her job and understands all mum’s needs.
— EC
Verified review (2139212)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Amazing work
I would like to thank you for sending E to us. She always arrives promptly and works hard whilst she’s with us, often doing tasks without being asked to do so. Always friendly and courteous even to say goodbye when leaving. I employed many people during my working life so I know a good employee when I see one.
— PT
Verified review (2139207)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Review from Google
From the moment i started doing training at bluebird they were so nice and welcoming. 10/10 would recommend
— Saffron Vassell
T226769
Review left 1 year ago
This review complies with Google's policies.
Reply from Bluebird Care Wandsworth
Thank you so much for your lovely review Saffron. It's a pleasure to welcome you to our Bluebird Care family!
Review from Google
I am enjoying my time with Bluebird Care Wandsworth, the Team are brilliant, both office and carers.
— Bluebird Wandsworth
T226491
Review left 1 year ago
This review complies with Google's policies.
Review from Google
I’ve worked as a carer with Bluebird Care for an while and it’s been a really supportive and rewarding place to work. They genuinely focus on person-centred care and make sure carers have the right training and support to do the job well. The management team are friendly, approachable, and always there when you need help. I’ve had plenty of chances to learn, grow, and build confidence in my role over the years. Overall, Bluebird Care is a professional but caring employer that truly values both its staff and its clients.
— Brianna D’souza
T359775
Review left 1 year ago
This review complies with Google's policies.
Reply from Bluebird Care Wandsworth
Thank you Brianna - we are pleased your career here with us has been professional and caring - that is what we strive for. We appreciate all you do and for your review.
Bluebird Care Wandsworth
Thank you so much to yourself and the entire team who have cared for Mum over the years.
— IM
Verified review (2052639)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Bluebird Care Wandsworth
Thank you for always noticing my efforts to make a difference to my customers. It means a great deal to me, and I am truly honoured. I will continue doing my best to do a great job and fly the Bluebird Care flag high.
— JT
Verified review (2052637)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Staff
Supported and valued
I can honestly say that working with Bluebird Care Wandsworth has been an absolutely incredible experience. From the moment that I applied for the job, training and joining the team, I have felt supported and valued. It's absolutely a pleasure to work for you and your fantastic team. I am very grateful to be part of the Bluebird Care Family!
— KI
Verified review (2052635)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Staff
Care and professionalism
We would like to thank the entire team for the support you offered E. We all appreciated your flexibility and the efforts you made to meet her requests and requirements. Our thanks go especially to A, E and P, whose levels of care and professionalism were exceptional. Each of them was very upset by E's passing, reflecting the strong bonds they formed with her. They ensured that her final weeks and days were filled with kindness and laughter. With thanks and best wishes to you all.
— BF
Verified review (2052633)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Great care and attention
Thank you and all your staff for the great care and attention you gave my cousin.
— JM
Verified review (2052630)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Other relative or friend
Excellent communication
I would like to thank you for your very helpful visit and excellent communication prior to your carer coming. You straight away knew and understood M's complex needs without me having to explain everything and you matched him well with the appropriate staff. We look forward to continued care from your unique and so caring and professional staff.
— HM
Verified review (2052626)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Safe and at ease
Thank you so much for sending V, I was really impressed with her. She arrived in uniform with a lovely smile which was so professional. M enjoyed her company and her care. She was attentive, extremely caring, sensitive, friendly, conscientious and understanding and M immediately felt safe and at ease with her.
— AH
Verified review (2052624)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Review from Google
I'm Catherine Royes I've been working for blue bird care for 11years two months and 21days, my job is very rewarding. I meet a lot of people from different walks of life. I choose to do this job because I love to help,my colleagues at blue bird care are like my second family. I'm very happy working for blue bird care, my colleagues are very supportive, you can go to them if you're having a problem.
At the moment I'm with some very lovely customers.
— Catherine Royes
T175515
Review left 2 years ago
This review complies with Google's policies.
Review from Google
I love working with Bluebird care because they are reliable, committed, knowledgeable, supportive and the wellbeing of their workers and clients is their priority
— Peninah Smith
T173685
Review left 2 years ago
This review complies with Google's policies.
Reply from Bluebird Care Wandsworth
Thank you for your review Preninah. We appreciate all you do.
Review from Google
Bluebird is fantastic and I've been working for them for 12 years!
— Gina
T173222
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Working with Bluebird Care as a care assistant for the past 1 year has been a breath of fresh air. The level of professionalism and expertise in ensuring that both employees and customers are well looked after is top tier with the best support system.
— Anna Anena
T173177
Review left 2 years ago
This review complies with Google's policies.
Review from Google
I've worked with wonderful staff/ colleagues. The management team are approachable too.
— Pamela Kabateraine
T172915
Review left 2 years ago
This review complies with Google's policies.
Review from Google
My self Aiswarya puthanveettil Suresh I am an employee of Bluebird care.I am writing this Google review about my experience as a assistant carer.I experienced and learned lots of things in this field the team of bluebird care are really helping me to improve myself in this job.and they are every time available for me.The all staff are really helpful and they are cleared my doubts and mistakes. I feel bluebird care is the one of best team I met ever
— Aiswarya Achu
T172836
Review left 2 years ago
This review complies with Google's policies.