I am very impressed with J. I can’t speak highly enough of her and the care my mother receives from her.
— JM
Verified review (1968187)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Bluebird Care Wandsworth
Once again I’m terribly grateful to your organisation for the effort you’ve put in for me. It’s fabulous of you all to be there for those, like me, with limited help available in times like these.
— GC
Verified review (1968185)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
One of the best carers I have ever had
Please would you consider awarding T carer of the month? She is one of the best carers I have ever had. She is very thoughtful and proactive, as well as very experienced. She is also good company. And she loves cats and talks to my cat Molly! Perhaps not relevant to this, but I really like it!
— JG
Verified review (1968183)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Bluebird Care Wandsworth
My sincere appreciation to all the office staff for trusting me, my colleagues and the entire Bluebird family. I couldn’t have done this without all of you.
— AG
Verified review (1968180)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Staff
They get on brilliantly
I just wanted to write and say how much my husband J enjoys being looked after by F. On each occasion, he remarks on how lovely she is, easy to talk to and with a great sense of humour! Obviously, I have had less contact with her but I can see that they get on brilliantly, and that means so much to me.
— GH
Verified review (1968179)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
It gives us confidence knowing Mum has this care
We would like to thank you for putting in place two carers to support us at short notice and in Mum’s transition to living with her family. It gives us confidence knowing she has this care whilst completing work for her to move to her new accommodation.
— JK
Verified review (1968177)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Super service
Everything is so good. Many thanks again for your super service.
— JM
Verified review (1968173)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Excellent care
Many congratulations to everyone at Bluebird Care on winning the prestigious Employer of the Year award. It is thoroughly well deserved and I was delighted to hear that you had been recognised. I would like to add my thanks for the excellent care I receive.
— AC
Verified review (1968170)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
So happy
We were so happy with A and D's care of our Mother and they both became part of our family. We can't recommend them highly enough.
— KW
Verified review (1968168)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Help and reassurance
I am ending the service as I am very much recovered, due in part to the help and reassurance I have received from your staff who have been excellent. F and others have also been very good and hard-working. I would confidently and happily recommend Bluebird should I know anyone in need of help. Thank you all very much for your very professional service.
— LW
Verified review (1968165)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Amazing and so supportive
I just wanted to inform you that M sadly passed away on Friday. Thank you for all your help over the past 4 years, you have truly been amazing and so supportive.
— GT
Verified review (1968162)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
A great experience
E was amazing from the start and we honestly cannot thank you enough for how great you’ve been with Mum. From the very beginning, you made the journey so easy, even putting Mum’s mind at rest. Mum keeps saying how much she loves you and cannot wait to see you again. You have opened a new door that mum now has faith that she will be looked after well whilst I am not here. Honestly, a great experience with Bluebird Care.
— JM
Verified review (1968161)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Bluebird Care Wandsworth
Thank you very much for working your magic.
— DB
Verified review (1968159)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Bluebird Care Wandsworth
It’s an absolute pleasure working for Bluebird.
— TA
Verified review (1968158)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Staff
A very good carer indeed!
B told me she had an end-of-probation review with you on Friday and I just wanted to give her a thumbs-up. She is a very good carer indeed!
— SW
Verified review (1968156)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
So professional
We chose you after witnessing first-hand how wonderful your carers were to a friend of ours. They are just so professional. We haven’t been disappointed.
— AM
Verified review (1968154)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Bluebird Care Wandsworth
I am grateful to the entire Bluebird Care team for their guidance, constant support and their desire to see me do nothing but the best for my customers. They push me even harder to go the extra mile and I’m certain that the best in me is yet to come. Thank you for giving me the opportunity to serve in the prestigious Bluebird Care. I will continue to serve with the highest standards of professionalism.
— PK
Verified review (1968149)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Staff
Loving care
Please let R and H, her longest-serving carers, know that we are so grateful to them and all of the others for their loving care of our mother.
— BO
Verified review (1968148)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Next of kin
Beyond the call of professional duty
Your carers J and M coped with the difficult and unusual situation well. I would like to commend and thank them very much. They were lifesavers and went beyond the call of professional duty.
— RL
Verified review (1968144)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
Do you feel your care outcomes are being met?
Which best describes you?
Customer
Looked after very well
Thank you very much for arranging R’s care. He was looked after very well, and I had a lovely holiday with our daughter. He very much wanted me to pass on his thanks also. I feel very grateful to have found you!
— EN
Verified review (1968140)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
Do we involve you in the planning of your care?
Do the care workers arrive within the parameters of your scheduled visit time?
Do we respect your dignity and promote independence?
Do you feel that you receive a caring, effective and safe service?
Are you satisfied with the way we have responded to your concerns?
