Working Feedback

GLOBACARE

The Old Fire House, 520-524 Wimborne Road, Bournemouth, Dorset, BH9 2EX

Excellent rating from 963 reviews

5 out of 5 stars

+ 33 reviews from Google 1001 total reviews

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Latest Reviews by Working Feedback

Health Policy Renewal/Switch to new Provider

5 out of 5 stars
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Sam Zainal has picked up the reins very efficiently from Louis Vafa, in my opinion and has dealt expediently with the changeover.

— Jan B

Verified review (2422928) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Sam Zainal
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

PMI Switch

5 out of 5 stars
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The recent switch of private medical cover, from AXA to Aviva, was conducted in a very professional and seamless manner by Sam Zainal.
Direct Debits were organised and relevant documents were issued most efficiently.
Cover was uninterrupted at all times

— Norman E

Verified review (2421498) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Sam Zainal
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Couldn't Ask for a Better Advisor

5 out of 5 stars
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Nick was an excellent advisor in every aspect of my dealings with him. He took time and was extremely patient to ensure he understood my complex needs. Nothing was ever too much trouble and in my opinion Nick went that extra mile to make sure that I was happy with what I was signing up for and with the cost. He continues to be supportive when I have additional questions. What a nice guy he is.

— Kim Kim works at N/A as N/A

Verified review (2420596) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great service

5 out of 5 stars
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Nick was proactive, responsive and, ultimately, found us a great alternative to a straight renewal of our private health insurance.

— Anonymous

Verified review (2420428) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Health insurance renewal

5 out of 5 stars
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Excellent service and understanding of our issues, esp change of circumstances. Fruitful discussions were reassuring with regards to complex decision making.

— Anonymous

Verified review (2420315) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Health Insurance Renewal

5 out of 5 stars
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Nicholas has been invaluable at helping us find comprehensive cover for our family and also saving us money on our existing health insurance quote. The process is very seamless and easy and makes what could be a rather complicated task smooth and easy.

— Yvette M

Verified review (2418284) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Matt was excellent. I spoke with Matt and we discussed the needs of my business. He researched the market, found the best price and locked in our cover. Very professional and we will definitely use again. Would highly recommend.

— Martyn S Martyn S works at Caldergreen Medical Practice as GP Partner

Verified review (2411311) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Renewal of Vitality Health Insurance

5 out of 5 stars
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Quintin rang me to discuss the options for my health insurance renewal. He asked me for feedback on my current provider and immediately contacted them with that feedback. He was able to get me a better price and £150 of Amazon vouchers. Outstanding service!

— Anonymous

Verified review (2409504) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Quintin Barker
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Very happy with Nick’s recommendations!

5 out of 5 stars
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I am very happy with the private healthcare insurance Nick has recommended to me. Working with him, and with them, has been smooth. If there is the slightest issue or miscommunication, Nick has been very quick to resolve the issue and provide clarifications! I was so happy with Nick’s expertise and professionalism that I recommend him to everyone around me. When renewal came around, he also took the time to explain my options to me - which was very helpful.

— Anonymous

Verified review (2408264) Review left 1 month ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Simple, Clear and Competitive

5 out of 5 stars
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Would recommend

— Anonymous

Verified review (2405589) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Reliable, quick and helpful service.

5 out of 5 stars
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Matthew was extremely helpful in explaining the details of the health insurance cover. He provided suitable options and clearly explained the rationale behind the covers presented. Superb service.

— Jack S Jack S works at DYSK Limited as Operations Director

Verified review (2405495) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Private Medical insurance

5 out of 5 stars
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I am extremely happy with the service provided by Nick. He offered a very competitive health care insurance package and was very professional.

— Anonymous

Verified review (2404407) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

GLOBACARE

5 out of 5 stars
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I have been dealing with Globacare for some years and I only have praise for them. I do not have to chase, they contact me well within renewal time and everything is really professionally handled. In short a great company to deal with

— Anonymous

Verified review (2404223) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great service

5 out of 5 stars
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Nick has always been hugely helpful and responsive when coming to our annual review of health insurance. We always feel we have the best policy for our needs at a competitive price.

— Anonymous

Verified review (2404010) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Renewal of private health insurance.

5 out of 5 stars
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A few years ago, my wife explained to Matt that I was paying over £400 per month for private health insurance with PPP. He immediately got in touch and having gone through some health and lifestyle questions was able to secure me a vastly reduced premium. Since then Mat has regularly reviewed my policies and obtained extremely good insurance policies for me. Matt is a consummate professional who clearly has an exemplary working knowledge of the insurance industry. He is easily contactable and always on hand to assist with any claims or concerns. He is a credit to himself and his company. I would highly recommend his services.

— Simon Y

Verified review (2403589) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Healthcare Insurance

5 out of 5 stars
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Nick is straightforward, no nonsense, no hard sell and helpful. We get prompt replies and clear explanations. Would recommend

— Anonymous

Verified review (2403173) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Excellent Efficient Service

5 out of 5 stars
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We spoke to Laura (Griffiths) over the last few weeks regarding our private medical renewal. Laura was excellent in every aspect. Very friendly, very informative and most importantly, very efficient in finding us the best option. Laura answered all our queries very clearly and made us feel very comfortable about the move from our current provider. I wouldn’t hesitate to recommend her.

— Anonymous

Verified review (2402838) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? None of the above
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Excellent customer service

5 out of 5 stars
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I reached out to Globacare after not getting much response from another provider. Alfie got back to me straight away and gave really clear, helpful advice on health insurance options for our family.

What I really appreciated was how easy the communication was, especially since we’re based in New Zealand. Dealing with time zones and emails can be tricky, but Alfie made it all feel very straightforward.

We’re in the middle of preparing for a move to the UK, which is already pretty stressful, so it was such a relief that sorting out health insurance was this simple. Within a few days we had everything sorted, and Alfie took the time to answer all my questions and explain things clearly.

Thanks Alfie, we really appreciate how easy you made the whole process.

— Natalia

Verified review (2402792) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Alfie Jordan
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Good Straighforward Impartial Advice

5 out of 5 stars
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Nick helped me choose a health insurance package from scratch recently and did so in an agreeable and confidence-inspiring way. Happy to recommend to others.

— James T

Verified review (2401131) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Switching private health provider

5 out of 5 stars
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My private health plan with AXA/PPP was due for renewal on 31/3/26. I requested Matt to provide me with options for the renewal of a private health plan that should be more cost effective than the renewal plan offered by AXA/PPP We considered a discounted AXA/PPP plan, a BUPA plan and a plan with The Exeter. With the help and advice from Matt, I have chosen a new private health plan with The Exeter. The service and advice I have received from Matt has been very prompt and excellent. I would highly recommend him to others seeking private medical health.

— Anonymous

Verified review (2397961) Review left 2 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars