I recently had the pleasure of sorting out a business health insurance plan, and I must say, the customer service experience was perfect. From the get-go, Daryl was attentive and seemed genuinely interested in understanding my specific needs. He walked me through the various options, making each easy to understand, which I appreciated.
He didn't rush me into a decision but provided clear comparisons that highlighted the value and benefits of each plan. When I had questions, he was patient and provided detailed explanations, ensuring I felt confident in my choice.
What stood out to me was a sense of real interest and care, including the follow-up after I had made my selection. This didn't feel as though it was just about making a sale; it was about building a relationship and ensuring my business was well taken care of. This level of service has definitely made me a loyal customer.
— Anonymous
Verified review (1825535)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Daryl Collins
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Very obliging and helpful
Matt was very obliging and helpful.
— Anonymous
Verified review (1824237)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Private healthcare broker review
John was incredibly helpful in finding an affordable, tailored healthcare insurance that provided the appropriate coverage for myself. He was professional and very efficient - the whole process from our initial call to getting cover lasted a day or two.
— Anonymous
Verified review (1823197)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
John Reuberson
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Amazing
Best service in a long time.
— Angela
Verified review (1819512)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Will Forsyth
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Globacare
I would like to thank Nicholas for his advice in outlining and administering the policy appertaining to my grandson's private health cover.
— David C
Verified review (1815742)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Very happy with the service
We met Matt and his wife whilst on holiday and instantly got on with them. During one of our chats, we mentioned the state of the NHS and how we were considering looking into taking out health insurance. Matt took some notes and provided us with a quote, he emailed us the details to review and sort when we got home. We were happy with the cover and quote, so decided to go ahead. Matt phoned us to ensure that we understood everything and that we had no outstanding questions.
Hopefully, we don't need to use the insurance, however, it has bought us peace of mind knowing that we don't need to join an ever-growing waiting list to get treatment.
We are both very happy with the service provided, by Matt and are more than happy to recommend him and Globacare to friends and family.
— Dennis
Dennis works at DL Designs Ltd as Design Engineer
Verified review (1815448)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Satisfied customer
It was good to work with someone who knows his field as well as Nick does. I have not previously used a broker to buy health insurance but this experience demonstrates its value. I was able to get the appropriate cover at lower cost, taking into account my objectives, my personal circumstances, the excess and the workings of the No Claims Discount. It was an eye opener.
— Humphrey C
Verified review (1814035)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Fantastic and informative
Spoke with John, immediately had my needs acknowledged and understood, gave me all the info to support my choice and has a great ability to build good relations. Very selfless and personable.
— Gary K
Gary K works at BSE Aerospace & Defence Limited as Director
Verified review (1813917)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
John Reuberson
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Professional and friendly
John was professional and answered questions directly and clearly. He made what can feel quite complicated and daunting a straightforward easy process, resulting in a clear and confident decision by myself to go ahead with the cover.
— Sam S
Verified review (1811965)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
John Reuberson
How likely are you to recommend the company to your work contacts, friends and family?
Likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Clear and helpful communication
Nick has been unfailingly helpful and prompt to respond to questions. He kept in touch while we were taking our time to make a decision about health insurance and was patient in providing amended quotes so we could consider options. This meant that the process felt smooth and hassle-free and we achieved the outcome we sought.
— Anonymous
Verified review (1811380)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Very knowledgeable and professional
Fabio is a genuine master of his craft. He understands his suppliers extraordinarily well and takes time to understand the needs of his clients. I was impressed by how well he narrowed down the search and shortlisted two suppliers based on their customer service. I am a self-employed Sales Transformation Consultant so was very interested to see how the interaction went!
Highly recommended, which I already have!
— Anonymous
Verified review (1810784)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Fabio Peixoto
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Review from Google
An insurance company/broker I came across by mistake, but they opened my eyes to a new way of purchasing health insurance, etc.
If your wanting to review your current insurances or take out new cover give these guys a call, they are very good at getting good prices but also the service is very good, they don't employ young inexperienced people we all often hear over the telephone who don't really have answers for you first time, they employ experienced individuals that have usually worked in the industry for a significant period of time meaning when you call them you're speaking to someone that can deal with a simple OR complex insurance purchase with care, compassion and at a speed your comfortable with.
They also act as your sort of personal assistant when it comes to any cover they've arranged, I've had to pick up the phone and text/call with a few questions a couple of times and the broker that arranged my cover had always been on hand to help, even out if hours.
Give them a go in your reading this and need to take out an insurance product.
Harry
— Harry Singh
T128275
Review left 2 years ago
This review complies with Google's policies.
GLOBACARE
We always have found Will to be knowledgeable, courteous, trustworthy. He always thinks of the customer first and believes in what he is doing.
— Anonymous
Verified review (1809393)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Will Forsyth
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Great service
Daryl was patient and really understood what we needed for our family. He listened and took his time, at no point did I feel I was being rushed into making a decision or causing problems with my questioning. He found a good price for myself and my family and I have recommended him to others.
— Anonymous
Verified review (1807061)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Daryl Collins
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Recommended
John was very helpful and efficient in dealing with my family's needs. I managed to move to a new policy with the same provider and have improved terms and saved significantly on the policy that I had already had.
— Anonymous
Verified review (1805003)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
John Reuberson
How likely are you to recommend the company to your work contacts, friends and family?
Likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
GLOBACARE
Will is a great guy to deal with and from our exchanges with him, makes you feel that he is interested in getting the very best for you. Will is professional in his undertakings with clients and looks after each and every one to the highest expectation. He keeps in regular contact and this is so very reassuring in today's climate in which returned phone calls have become a rarity as opposed to the norm. I would recommend Will unreservedly for anyone seeking to take out insurance, to get the very best premium available with excellent client care thereafter.
— A B
Verified review (1803876)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Unknown
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Globacare
Will has once again annually reviewed our existing plan in the market and renewed us with an alternative provider achieving reduced premiums and increased policy benefits.
— Anonymous
Verified review (1803352)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Will Forsyth
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Great job
Will was very thorough and went through all the detail to deliver excellent value and cover.
— Richard F
Verified review (1802321)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Will Forsyth
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Health insurance
Will as usual was very friendly and efficient and guided me through the renewal with care and attention to detail. Always makes me feel that he genuinely cares about his clients, not always the case with some brokers.
— Anonymous
Verified review (1802280)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
Will Forsyth
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Bespoke service offered with confidence
I have been fortunate to receive good advice from John right from the first point of contact. He took the time to listen to our needs and discussed options available to us. The whole process of making contact to finalising the policy was within three working days - very impressive.
— Anonymous
Verified review (1798552)
Review left 2 years ago
This review was collected via online systems.
Who was your advisor?
John Reuberson
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
