Working Feedback

GLOBACARE

The Old Fire House, 520-524 Wimborne Road, Bournemouth, Dorset, BH9 2EX

Excellent rating from 963 reviews

5 out of 5 stars

+ 33 reviews from Google 1001 total reviews

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Latest Reviews by Working Feedback

Amazing service and easy and quick

5 out of 5 stars
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Amazing service - Charlotte was so helpful and professional and polite in all her communications - easily helping me switch from my current health insurance to a more competitive rate plan, quickly and simply. Thank you.

— Anonymous

Verified review (2375001) Review left 4 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great service!

5 out of 5 stars
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Matt reached out to me as my current policy was expiring. We discussed the renewal price and Matt tried to negotiate this on my behalf, before we agreed to go with another provider.
Matt handled everything and was always available to talk to, offering a great service.
Would definitely recommend!

— Anonymous

Verified review (2374705) Review left 4 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Fast, efficient, professional

5 out of 5 stars
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Quintin was a great help at renewing my health insurance policy. He contacted me a few days before the renewal and presented a few options for a new policy. When I decided to stay with my existing provider, he negotiated a discount with them. A very pleasant experience!

— Ivan Ivan works at Trustpilot as Data Scientist

Verified review (2372175) Review left 4 months ago
This review was collected via online systems.
Who was your advisor? Quintin Barker
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Speedy, personable, efficient service

5 out of 5 stars
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Charlotte Ketchley contacted me ahead of my health insurance renewal and guided me through the various options available to keep the premium affordable. She was efficient, personable and took care of all the admin. so that I didn't have to. Navigating insurance premiums is not something I enjoy so I was more than grateful for her expert help which secured a new policy with a welcome rebate. I highly and unconditionally recommend both Charlotte and Globacare.

— Anonymous

Verified review (2369653) Review left 4 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Excellent Company

5 out of 5 stars
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At all times the service I have received from all departments at Globacare has been consistently excellent, especially from Alfie Jordan, who as well as having a great personality is extremely professional and knowledgeable and I would have no hesitation in personally recommending him.

— Lee A

Verified review (2361126) Review left 4 months ago
This review was collected via online systems.
Who was your advisor? Alfie Jordan
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Medical Insurance

5 out of 5 stars
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I found Nick to be extremely helpful, and would happily recommend

— Anonymous

Verified review (2358687) Review left 4 months ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Professional and Effective Broker Service
Fabio at Globacare has handled our Health Insurance over the last 4 years.
Not only is his service always top class, he also ensures that the client benefits from obtaining the finest rates available.
If you are thinking of taking out Private medical insurance you should definitely contact Globacare first not only will you get an accurate review of the market, it will almost certainly benefit you financially.
I have previously worked with the insurance sector in the past at a high level and Fabio is probably the best broker I have come across in that time. Always professional, accurate in research and a capable negotiator.

— Barrie Day

T366139 Review left 5 months ago
This review complies with Google's policies.

Company health insurance

5 out of 5 stars
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We had our renewal for company health insurance and thanks to Charlotte it was done efficiently and at a reasonable price.

— Anonymous

Verified review (2356815) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Renewal

5 out of 5 stars
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Excellent service from Charlotte who couldn’t do enough to help.
Greatly appreciated her help and general advice.

— Anonymous

Verified review (2356462) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Thoughtful and personalised service

5 out of 5 stars
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Matt always takes the time to brainstorm with me the best plan for my coverage, offering up various options and talking through the scenarios. I appreciate the care he takes with helping me make these decisions as they are so important.

— Anonymous

Verified review (2353622) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Renewal discussion

5 out of 5 stars
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Clear discussion on the upcoming renewal of our Vitality Health policy.
After briefly checking security details, the option of switching providers was quickly discussed and as the premiums for these other companies was considerably higher the decision was made to remain with Vitality with a small loyalty discount which had been negotiated on our behalf

— Anonymous

Verified review (2351461) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent experience with Mark Fletcher who sorted out a mess created by another broker that resulted in our health insurance lapsing.

Mark was very professional and helpful, and explained things properly and tailored the policy to meet our needs.

Thank you, Karl!

— Becky Bates

T360179 Review left 5 months ago
This review complies with Google's policies.

Renewal of health insurance with new provider

5 out of 5 stars
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Nick sorted out our health renewal swapping to a new provider at a much cheaper renewal rate. His advice was succinct, timely and well received

— Martin R Martin R works at AMDC Property Ltd as Director

Verified review (2345824) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Globacare Review

5 out of 5 stars
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Matt was extremely helpful in organising and facilitating my health insurance policy provider changeover. He put me in a position in which I had to provide very little and he took care of the rest with great professionalism.

— Harry B

Verified review (2345782) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

AXA Health Renewal

5 out of 5 stars
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Charlotte was helpful in reducing my Premium and was prompt in returning a call when I left her a message on her phone.

— Stephen Q

Verified review (2343522) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Outstanding Customer Care

5 out of 5 stars
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This was the first time, I had contact with Charlotte. Very impressed with the knowledge and care Charlotte showed. She actioned everything she promised, within the timescales she had indicated to me. I was very impressed.

— Malcolm W

Verified review (2343031) Review left 5 months ago
This review was collected via online systems.
Who was your advisor? Charlotte Ketchley
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Clear, honest advice with no pressure

5 out of 5 stars
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Matt was extremely knowledgeable and took the time to properly understand what I was looking for with my health insurance. He explained everything clearly, found me a great deal, and made the whole process straightforward and stress-free.

What I appreciated most was that he wasn’t pushy at all — just honest, helpful advice, which made it easy to make the right decision. I wouldn’t hesitate to recommend Matt to anyone looking for health insurance.

— Gary L Gary L works at Trench Doctor Water Utilities Ltd as Director

Verified review (2341060) Review left 6 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Expert support

5 out of 5 stars
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I had an excellent experience working with Matt Fletcher at Globacare. From the very first conversation, Matt was clear, knowledgeable, and highly professional, taking the time to fully understand my personal circumstances and requirements for international private medical insurance.
My case involved several complexities, including international residency considerations and Matt handled everything with calm efficiency and transparency. He explored multiple insurers, explained the options clearly and kept me informed at every stage. I always felt supported and confident that my case was being handled carefully and competently.
What stood out most was Matt’s responsiveness and persistence. He was proactive, quick to follow up, and genuinely invested in finding the best possible solution rather than the easiest one. Thanks to his work, I now have comprehensive cover with terms that are both appropriate and competitively priced.
I would not hesitate to recommend Matt and Globacare to anyone looking for expert, trustworthy advice on private or international medical insurance.

— Genaro R Genaro R works at AffectSense as CEO

Verified review (2340891) Review left 6 months ago
This review was collected via online systems.
Who was your advisor? Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great advice

5 out of 5 stars
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Will takes you through a complicated process and makes it simple

— Richard K Richard K works at OIT plc as Director

Verified review (2340857) Review left 6 months ago
This review was collected via online systems.
Who was your advisor? Will Forsyth
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Quintin Barker has been so helpful

5 out of 5 stars
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I got in touch with Quintin Barker by googling his name as he had been so helpful when he was at his last company. On finding his new Company once again he gave us good advice about leaving our present Medical Insurers and helped us find a replacement for next year

— Anonymous

Verified review (2339620) Review left 6 months ago
This review was collected via online systems.
Who was your advisor? Quintin Barker
How likely are you to recommend the company to your work contacts, friends and family? Extremely likely
Was the service carried out within an efficient time scale? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars