I was contacted by Alfie through an online enquiry I made very quickly. I explained who our current insurer was and what we were looking for. After a friendly discussion and details given, Alfie checked the market and provided a very competitive quite with WPA. Although this meant less rewards than our current insurer Vitality, the price difference wasn't justifiable. Alfie was friendly and there was no pressure. He came back quickly and efficiently with the quote and checked in a day or two later in case I had questions. I didn't feel pressured or any 'hard sell'. He took the time to listen and advise and was not uncomplimentary of any other providers, just that our needs were met. A great service and thanks for all of your help now and going forward.
— Anonymous
Verified review (2238471)
Review left 11 months ago
This review was collected via online systems.
Who was your advisor?
Alfie Jordan
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Pleasant surprise
I had an expected large increase in premiums with BUPA and knew that I had to move to reduce the premiums. However Matt was able to keep me with them and reduce the premiums at a cost which was acceptable!!
— Anonymous
Verified review (2235305)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Perfect renewal
Renewed health policy got me a discount, would have been better if it had been sooner as Aviva already sent renewal quote but sorted very quickly once involved
— Tony
Verified review (2233188)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Coral Scott
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Medical insurance
Nicholas was extremely helpful and very efficient. If I had a query, he got back to me promptly. I look forward to reviewing my health care policy with him next year. Meantime I have referred his name to friends.
— Anonymous
Verified review (2229931)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Review of policy
I had a plan with Aviva that was due for renewal. Matt looked into it and we decided to change to Vitality
— Anonymous
Verified review (2229005)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Excellent Service
I recently arranged medical insurance through Globacare, and I couldn’t be happier with the service I received from Matt. From the beginning, he was clear, knowledgeable, and incredibly patient - taking the time to explain everything in plain language and making what could have been a complex process feel simple and manageable.
He provided a well-researched recommendation tailored to my needs, and I really appreciated that he wasn’t pushy, just genuinely helpful and professional. Even after I signed up, Matt followed up to make sure I understood how my policy worked and what to expect next. His advice was spot on, and I felt totally confident I was making the right decision.
— Amy
Amy works at RWIA as Manager
Verified review (2228475)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Advice on Private health care
I have dealt with Kingsley for many years and have always been very satisfied with his help and advice.
— Anonymous
Verified review (2226117)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Kingsley Agbo
How likely are you to recommend the company to your work contacts, friends and family?
Likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
A very competent advisor
Kingsley goes above and beyond with advice and is always so charming to deal with
— Lyn H
Verified review (2226110)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Kingsley Agbo
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
A great personal service
Nick first approached us last year to see if he could better our corporate private medical insurance, at the time we opted to stay with our previous provider due to some ongoing medical claims. There was no pushy sales or pressure to switch. Nick then approached the year after and gave a very competitive quote for even better cover than we had with our previous provider. Again with Nick there was no pressure selling, and he managed the whole purchase process from start to finish answering any questions I had no matter how trivial, I am very pleased to have Globacare looking after our medical insurance needs.
— Anonymous
Verified review (2225800)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
My first Health Care policy
I found Matt very easy to work with.
He was honest and straight to the point. He explained what was covered and what wasn’t.
He didn’t make me feel pressured to take a policy and made sure I took one which suited my needs.
— Anonymous
Verified review (2224938)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
GLOBACARE
Delighted with Matt's advice and help in obtaining an excellent quote for the cover we require. He took plenty of time to determine what we were after and was able to come up with what appears to be a great level of cover for us. Already recommended Matt to my brother who is currently discussing a deal with him.
— Michael G
Michael G works at Ferry Laundrette and Dry Cleaners as Managing Parrner
Verified review (2217758)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Fantastic Company - Highly recommended!!
Thank god for Matt Fletcher at Globacare!! We faced a very difficult renewal with team members on different arrangements, levels of cover and with different companies. It was a mess. Matt very calmly worked with us to find the right company, policies, cover and cost. Matt was so professional, detailed and unbelievably patient during the whole audit and transition. We have now fully switched to WPA and cannot talk highly enough of the service we received from Matt and Globacare. Thank you.
— Neil L
Neil L works at Jam Worldwide as Managing Partner
Verified review (2216377)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Learned a lot about AXA Healthcare insurance
Nick was extremely helpful from first to last contact. Provided sufficient information of our options which helped us make an informed decision on the right cover for our circumstances.
— Anonymous
Verified review (2211680)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Nicholas Zainal
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Amazing Service - Highly Recommend!
We had an outstanding experience working with Alfie at Globacare to arrange private medical insurance for our company. From start to finish, Alfie provided exceptional service - he was incredibly responsive to all of my questions and requests for amendments, often replying within minutes.
He truly went above and beyond, guiding us through every step of the process with patience and clarity, making what could have been a complex and overwhelming task feel seamless and straightforward.
I would wholeheartedly recommend Alfie to anyone looking for reliable, knowledgeable, and efficient support in setting up medical insurance. Thank you, Alfie!
— Olivia M
Olivia M works at Shackle Group Ltd as Operations Associate
Verified review (2210335)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Alfie Jordan
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Superior advice and care
I want to commend one of your brokers, Louis Vafa. Louis is outstanding in his market knowledge, is totally client-focused and excels in following up. Rarely have I seen as good a communicator as Louis. In addition, he has saved us thousands of pounds in premiums while providing the same or better value for money. The service business is a difficult one; you are only as good as your last call. Louis is one of those rare individuals whose professional consistency and value is remarkable.
— Marc S
Marc S works at CVC Capital Partners as Partner, retired
Verified review (2206746)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Louis Vafa
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
First time buyer!
Having recently returned to the UK and looking to sort out some private health insurance, I came across Matt and Globalcare. No constant sales calls, just clear and helpful advice. Was happy to answer any questions, and talk me through the process which was a lot of help as I've never had any contact with private health care before
— Anonymous
Verified review (2202146)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Company Health Insurance
Coral was fantastic. Very professional, and the process was slick.
— Anonymous
Verified review (2192797)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Coral Scott
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
More effective than others
I had an original scoping query about the general cost of health insurance, and Matt gave me some indicative figures. When I started making more focused enquiries, I used another brokerage service that was recommended to me. Whilst they were perfectly pleasant, they looked at the main providers and came up with an offer with so many exclusions that it wasn't worth the money, and we concluded that health insurance wasn't for us. Matt subsequently followed up on the original enquiry. I explained where we had got to - he was kind enough to offer to have another look and provided us with details of the Exeter offer - after a series of email exchanges, we developed a cover that exactly fitted our needs at a price that we could afford - we did everything by email, which suited me since it's my preferred mode of conversation. I never felt pressured, and Matt was never pushing something at me. The whole process was efficient and relatively quick. All our questions were answered clearly, and I would recommend the service, particularly Matt, to anyone.
— John R
Verified review (2192775)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Professional but friendly.
Matt Fletcher was recommended to me by a friend and I'm very pleased she did. Matt was very professional but friendly, always called me when he said he would and explained everything very clearly. He also saved me money for which I'm very grateful!
— Lindy E
Verified review (2184482)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Matthew Fletcher
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?
Were they considerate / helpful?
Was the service carried out to a high standard?
Our Health Insurance
Our New Health Insurance Broker
we were recommended to Louis by a very close friend who spoke very well of him. Our friend was absolutely right.
We are in our seventies and of course, health insurance is very important. Like most people, however, at a time when premiums rise our income doesn't and it's a worry. Our former Broker wasn't very helpful and certainly not pro-active.
How refreshing then to find someone who got to grips with the issues quickly, understood our needs and concerns and took great pains to match them with our resources.
We were offered alternative proposals all of which addressed different but relevant scenarios and our choices were explained.
We understand why underwriters wait until as near as possible to commencement dates but that puts a lot of pressure on us and therefore our advisers. Louis managed it brilliantly. He always gave us a timescale for coming back and on any occasion when it looked like there'd be a short delay he called us. We doubt we were his only active case but it felt like it.
We are very pleased with our outcome made possible by a highly professional and personable individual.
— Harvey P
Verified review (2184236)
Review left 1 year ago
This review was collected via online systems.
Who was your advisor?
Louis Vafa
How likely are you to recommend the company to your work contacts, friends and family?
Extremely likely
Was the service carried out within an efficient time scale?