Very pleased with their promptness to contact me on their takeover and for providing a favourable alternative.
— Keith P
Verified review (1836763)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Excellent
Repeat of short term insurance cover.
Easy to arrange, one phone call sufficed.
Telephone call answered nice and quickly.
Very pleased with service.
— Hrca C
Verified review (1836168)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
An unexpected pleasure
My policy was migrated to Magnet Insurance when Stamp Insurance Services (who I have used for many years) stopped trading. It is always a bit of a shot in the dark changing suppliers but I was very impressed by the ease in which this transfer took place. Communications from Magnet Insurance was excellent, clearly written and easy to understand and I am very happy with my new policy.
— Brian G
Verified review (1835792)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Good insurance for model railways
Easy to insure online for old folk like me. I had to phone about something I wanted to know and lady was most helpful.
— Anonymous
Verified review (1835762)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Neither likely nor unlikely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Good service, good price
Pleased with my experience.
— John B
Verified review (1835248)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely unlikely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Easy to use website
The application was easy to make on-line and response immediate. The cost was very reasonable.
— Epping R
Verified review (1834988)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Renewal of Model Railway Collection Insurance
As always a very good company to deal with. Renewal quote was fair. I have renewed my insurance with them for around 10 years or so. No complaints.
— Anonymous
Verified review (1834788)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Neither likely nor unlikely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Testimonial
May I say how pleased I am with your service.
— Anonymous
Verified review (1834713)
Review left 2 years ago
This review was collected via testimonial.
Price was fair
Renewal & price was fair.
— Anonymous
Verified review (1834695)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Very easy to do business with
Picked up on a recommendation. All done online, straightforward info required, fair price for the cover. Recommended!
— Alan M
Verified review (1834597)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Timely Reminder
Good service and policy meets needs.
— Anonymous
Verified review (1834475)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Neither likely nor unlikely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Customer service
After an enquiry regarding our cover customer service were really helpful and quick to respond.
— Mid E
Verified review (1834346)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Sedgemoor Gauge 0 Group
Company took over our business from Stamp Insurance, Exeter, on retirement of the Directors. Cover renewed from August 2023 with additional cover taken out for a planned exhibition in February 2024.
All went smoothly, no problems. Prompt responses to enquiries for quotes, good communication.
— Sedgemoor
Sedgemoor works at as above as Hon. Treasurer
Verified review (1834339)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Magnet Insurance Services Ltd
Thank you for your positive words and we are delighted your expereince was good.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Review from Google
Excellent - everything done as requested by phone.
— Frank Courtney
T127620
Review left 2 years ago
This review complies with Google's policies.
Very reasonable rates
Good company to do business with, very reasonable rates.
— Anonymous
Verified review (1796331)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Excellent Service
Competitive pricing, would recommend.
— Nigel H
Verified review (1787166)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Very helpful
The customer service people were very helpful (and patient) on the phone, answering all my questions and generating several quotes as our needs evolved.
— Scale 7
Verified review (1782932)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Magnet Insurance Services
Wanted insurance for a Model Railway Exhibition and got what I needed without any hassle.
— Anonymous
Verified review (1782692)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Prompt Service is valued
Timely remiders without being bombarded by unwanted and annoying offers. Simple over the phone polite dealings with staff.
— Anthony B
Verified review (1780135)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Neither likely nor unlikely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Specialist Model Railway Policy Renewal
Renewal by phone which was expertly and efficiently handled by the staff member who took my call. Plus, I was not left waiting on the line for an interminable amount of time.
— Anonymous
Verified review (1777877)
Review left 2 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
